Quality Inn & Suites West Bend

2.5 star property
Enjoy free buffet breakfast at this spa West Bend hotel

Choose dates to view prices

Photo gallery for Quality Inn & Suites West Bend

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Free buffet breakfast
Indoor pool, pool umbrellas
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
2433 W Washington St, West Bend, WI, 53095
  • Place, Regner Park
    ‪3 min drive‬
  • Place, American Family Field
    ‪41 min drive‬
  • Place, Fiserv Forum
    ‪45 min drive‬
  • Airport, Waukesha, WI (UES-Waukesha County)
    ‪44 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Bend

In West Bend .Within 2 miles (3 km) of this West Bend hotel, you'll find Regner Park and West Bend Labyrinth Garden. Museum of Wisconsin Art and Eisenbahn State Trail are also within 3 miles (5 km).

What's nearby

  • Regner Park - 3 min drive - 1.4 miles
  • Washington County Fair Grounds - 7 min drive - 8.2 miles
  • American Family Field - 41 min drive - 44.2 miles
  • Fiserv Forum - 45 min drive - 48.2 miles
  • University of Wisconsin-Milwaukee - 47 min drive - 41.5 miles

Getting around

  • General Mitchell Intl. Airport (MKE) - 51 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Culver's - ‬5 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Little Caesars Pizza - ‬2 min drive
  • ‪Moose lodge 1398 - ‬3 min drive

About this property

Quality Inn & Suites West Bend

Enjoy free buffet breakfast at this spa West Bend hotel
Quality Inn & Suites West Bend offers its guests a full-service spa and an indoor pool. WiFi is free in public spaces. Free breakfast is served. Quality Inn & Suites West Bend also features spa services, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This West Bend hotel is smoke free.

  • 49 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site
Quality Inn & Suites West Bend offers 49 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered daily and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Full-service spa
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a one-time cleaning fee of USD 50
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Frequently asked questions

How close is Quality Inn & Suites West Bend to the airport?

Quality Inn & Suites West Bend is 32.6 mi (46-min drive) away from the Waukesha, WI (UES-Waukesha County) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn & Suites West Bend?

As of Feb 11, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites West Bend on Feb 15, 2026 start from $79.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn & Suites West Bend have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites West Bend.

Does Quality Inn & Suites West Bend offer free breakfast?

Yes, Quality Inn & Suites West Bend offers free breakfast.

Is there a casino at Quality Inn & Suites West Bend?

No, there is no casino at this hotel.

What time is check-in at Quality Inn & Suites West Bend?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Is there free parking at Quality Inn & Suites West Bend?

This hotel offers free self parking.

Does Quality Inn & Suites West Bend have a pool?

Quality Inn & Suites West Bend features an indoor pool.

Does Quality Inn & Suites West Bend have a spa?

Yes, this hotel has a spa.

How close is Quality Inn & Suites West Bend to downtown West Bend?

Quality Inn & Suites West Bend is 1.6 mi away from West Bend.

Quality Inn & Suites West Bend Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 182 out of 548 reviews
Rating 8 - Good. 185 out of 548 reviews
Rating 6 - Okay. 97 out of 548 reviews
Rating 4 - Poor. 45 out of 548 reviews
Rating 2 - Terrible. 39 out of 548 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

David

Traveled with group
Disliked: Amenities, property conditions & facilities
There were always the same people hanging out in the lobby who appeared to be friends with the night time desk clerk. Not professional at all. Gave the impression he was letting them use the hotel as a flop house. They would also eat breakfast in the dining area before 7:00 am breakfast started. You get what you pay for on this one.would not go back.
Stayed 3 nights in Oct 2025

6/10 Okay

Chris

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty poolwas not working .
Stayed 2 nights in Nov 2025

10/10 Excellent

Priscilla

Stayed 7 nights in Oct 2025

10/10 Excellent

Priscilla

Stayed 7 nights in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
was good
Stayed 1 night in Oct 2025

8/10 Good

Javier

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
The breakfast needs improvement from a quality and options point of view. The rooms were very clean and comfortable. The staff was very polite and helpful. The biggest plus for us was that they were pet friendly (cat and dogs are welcomed)
Stayed 2 nights in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Jesse

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

2/10 Terrible

christine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will NEVER stay at this property again! Renting rooms for the night? I would have never booked here if I knew residents were allowed to hang out in the lobby, using the little space there was!!! Worst experience ever in a hotel and ive stayed in plenty!!
Stayed 2 nights in Oct 2025

6/10 Okay

Jamie

Stayed 1 night in Sep 2025

4/10 Poor

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. The property is old but very clean and well taken care of. The breakfast was great. Good value for the money.
Stayed 1 night in Sep 2025

2/10 Terrible

Mellody

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst experience of my life at this hotel. I felt like I was being watched/followed when I got there. Got in the room,beds were nicely made but uncomfortable. The bathroom was disgusting! Hair in the tub,drains were draining very slow,chucks of hair and dirt on the baseboards in the bathroom. Horrible lighting. Cobwebs were around the AC unit. They have a pool and jacuzzi yes but couldn't even use my key to get in there,front desk had to let me in. Please save your piece of mind,DONT go there! Then lastly,when my family left I was not greated with a friendly have a safe trip or thanks for the stay. I wish I would of took pictures!!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffery

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Place was clean and staff was very friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Nekisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Love the breakfast: Continental type- waffle ( make it your own), scrambled eggs, sausage link, toast, bagel, yogurt, cereal, juice, and coffee.
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

4/10 Poor

Marilyn

Liked: Staff & service
Disliked: Cleanliness

Not so great

Wastebasket hadn’t been emptied. Lamp didn’t work. Only 2 towels for a 2night stay!! Handle on the back outside door was broke off. Breakfast was excellent. Desk clerks were very friendly. Good shower head.
Stayed 2 nights in Aug 2025

8/10 Good

Raeann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable, the room was clean. The bathroom was a little less than, but it was ok.
Stayed 4 nights in Aug 2025

10/10 Excellent

Taeja, Hartford

Stayed 1 night in Aug 2025

8/10 Good

Jennifer, Gladstone

Traveled with family
Liked: Staff & service, property conditions & facilities
Room could use better cleaning and carpet replaced.
Stayed 2 nights in Aug 2025

4/10 Poor

Janet

The place was damp, smelly, musty,. The room smelled, but I was exhausted so I didn’t leave. There was banging all night long. It was not a quiet place to stay and I’m sure this was no fault of theirs but the police and ambulance were there at 1 o’clock in the morning taking someone out. The only saving grace was the pool and sauna.
Stayed 1 night in Aug 2025

8/10 Good

Pete

Traveled with partner, Traveled with pets
Liked: Staff & service
The first room we stayed in was quite dirty and there was a very strong mildew smell, i assume it was from the air conditioning the carpet was very wet under the unit. We got in very late so the next morning i talked to the desk clerk and explained the situation. She was very kind and switched us to a different room right away. The second room we stayed in was clean and very comfortable. The hotel just needs some updating and a good cleaning but the staff was very nice and it was quiet
Stayed 2 nights in Aug 2025