Book a hotel near Quinta Alegría Shopping Mall, Downtown Playa del Carmen

"It was fun!!"

"Wyndham has been busy in restoring the beach area as when we were there 2 years ago, the beach just outside the boundary of the main pool was non-existent. There are now loungers in the area where water used to be. Same with the ground level suites that face the ocean - you might not be access the beach still but at least water is not lapping at the balcony door. The hotel has implemented a rule regarding placing the hotel towels and personal items to reserve loungers by the main pool and pool by Off the Hook; unfortunately, occasionally staff will remove the items after an hour. It is sad that some patrons do not like to follow the rule as everyone should have opportunity to relax by the pool. Jorge, pool and bar manager informed me that towel/reservations is a work in progress. The Wyndham front line staff including management are welcoming (Alexandro) and are willing to help out with reasonable requests. The food at the resort are superb. The buffet have variety so one never gets bored of having the same food though I can never get enough of taco chips/salsa/habanero. Thanks to Eduardo and Hector for introducing me to the lovely hot sauces. Sebastian, thank you for remembering my pot of decaf coffee with hot leche (milk) in the morning. Suggestions: please reinstate small bills for exchanging for large bills and bring back my popcorn. "

"I really love the aesthetic of this property. The staff were extremely hospitable and very kind. They made me feel at home. The area is also very convenient as it is in the middle of the busier street with all the fun, parties, restaurants, shopping centres. It was very easy to go back home to change or grab something and then head back out to go in with my day. I couldn’t have imagined a better place to stay at for this trip and would definitely look at coming back again in the future! "

"I like this Hotel, everybody is very friendly and nice the place is very nice and close to the beach and the fifth avenue and very nice area."

"Second time staying at Grand Hayatt Playa del Carmen. Great hotel right on the beach. Pools are amazing and refreshing. Staff 5 stars. Love the location near downtown Playa where there are many restaurant options."

"It was a great Hotel Staff were all amazing. Food was pretty good Roof top patio was AMAZING FOOD!! And lots of fun We met some wonderful people! It is loud with the music on the rooftop patio but the younger people love it! Definitely recommend "