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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
4-star eco-certified hotel in Queenstown City Centre

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Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Breakfast served, local cuisine
Apartment, 2 Bedrooms | Terrace/patio
Exterior
Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board
Breakfast served, local cuisine
Reviews
8.2

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast available
  • Parking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
88 Frankton Road, Queenstown, 9300
  • Popular LocationQueenstown Gardens7 min walk
  • Popular LocationKiwi and Birdlife Park18 min walk
  • Popular LocationSkyline Queenstown20 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)7 min drive

Room options

View all photos for Superior 2 Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen

  • 366 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview 2 Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior Lakeview 2 Queen

  • 398 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen

  • 366 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Lakeview Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior Lakeview Queen

  • 366 sq ft
  • Lake view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms

  • 474 sq ft
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Similar properties

Property amenity
Heritage Queenstown
Pool
Hot Tub
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1001)
The price is $145
per night
$167 total
includes taxes & fees
May 25 - May 26
Heritage Queenstown

About the neighborhood

Queenstown

Central Queenstown getaway .Within a 10-minute walk of this Queenstown City Centre hotel, you'll find St Josephs Parish and Queenstown Gardens. Queenstown Beach and Queenstown Ice Arena are also within half a mile (1 km).

What's nearby

  • Queenstown Gardens - 7 min walk
  • Queenstown Mall - 11 min walk
  • Skycity Queenstown Casino - 13 min walk
  • Kiwi and Birdlife Park - 18 min walk
  • Skyline Queenstown - 20 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 7 min drive

Restaurants

  • Fat Badgers Pizza - 12 min walk
  • The World Bar - 11 min walk
  • McDonald's - 12 min walk
  • Kfc - 12 min walk
  • Starbucks - 11 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

4-star eco-certified hotel in Queenstown City Centre
Copthorne Hotel & Apartments Queenstown Lakeview offers its guests a spa tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, ski storage, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel & Apartments Queenstown Lakeview. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with safes and hair dryers. LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Gym
  • Library
  • Ski storage
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar in shower (43 inches high)
  • Grab bar near toilet (30 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

How close is Copthorne Hotel & Apartments Queenstown Lakeview to the airport?

Copthorne Hotel & Apartments Queenstown Lakeview is 4.1 mi (7-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

How much does it cost to stay at Copthorne Hotel & Apartments Queenstown Lakeview?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at Copthorne Hotel & Apartments Queenstown Lakeview on Jun 5, 2024 start from $102.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Copthorne Hotel & Apartments Queenstown Lakeview have an airport shuttle?

Airport shuttle services are not available at Copthorne Hotel & Apartments Queenstown Lakeview.

How close is Copthorne Hotel & Apartments Queenstown Lakeview to the beach?

This hotel is a short 9-minute walk from Queenstown Beach and 3.6 mi (10-min drive) from Frankton Beach. Don't forget your sunscreen!

Does Copthorne Hotel & Apartments Queenstown Lakeview offer free breakfast?

Free breakfast isn’t provided at Copthorne Hotel & Apartments Queenstown Lakeview, but buffet breakfast is offered for a fee of NZD 35.00 for adults and NZD 17.50 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Copthorne Hotel & Apartments Queenstown Lakeview?

No, there is no casino at this hotel, but Skycity Queenstown Casino (13-min walk) and SKYCITY Wharf Casino (16-min walk) are nearby.

What time is check-in at Copthorne Hotel & Apartments Queenstown Lakeview?

Check-in begins at 2 PM.

Is there free parking at Copthorne Hotel & Apartments Queenstown Lakeview?

This hotel offers free self parking.

Does Copthorne Hotel & Apartments Queenstown Lakeview have a pool?

Copthorne Hotel & Apartments Queenstown Lakeview does not have a pool.

Does Copthorne Hotel & Apartments Queenstown Lakeview have a restaurant?

Copthorne Hotel & Apartments Queenstown Lakeview is home to Hillarys Restaurant, which features local cuisine.

Does Copthorne Hotel & Apartments Queenstown Lakeview have a spa?

There are no spa services available at this hotel.

How close is Copthorne Hotel & Apartments Queenstown Lakeview to downtown Queenstown?

Copthorne Hotel & Apartments Queenstown Lakeview is 0.6 mi away from Queenstown.

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 352 out of 1001 reviews" "
Rating 8 - Good. 430 out of 1001 reviews" "
Rating 6 - Okay. 152 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service
Dated and in need of an update
This is a dated complex which benefits from clever photography. The hot tub is not available so don't book based on using that. While dated, the rooms were clean and comfortable but one of them had no heating capabilities which were needed when we visited. The breakfast was ok.
Stayed 1 night in Jan 2024

6/10 Okay

David

Stayed 1 night in Feb 2024

6/10 Okay

Rob

Liked: Cleanliness, room comfort
Copthorne queenstown
The room description was misleading at first. We had a superior lake view room that you couldn’t see the lake from. We had to upgrade to get what I expected
Stayed 4 nights in Jan 2024

8/10 Good

Lorna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good room, nice place. Lots of roadworks around the property but nothing they can do about that. Breakfast was alright
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Helpful service
The service was great. The front desk was very helpful. The bathroom could have been updated slightly. There were some marks on the bathroom floor that appeared like they couldn’t be cleaned up.
Stayed 1 night in Jan 2024

8/10 Good

Yang

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We asked for a parking instruction map but denied, so we missed turning left at first attempt looking for car park and need to drive a long way to return back to hotel. Then scratched car chassis in acute u turn for parking at lower level.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Was disappointed that the restaurant was closed for dinner. I was travelling with my 90 year old aunt, so ended up eating in the bar. The buffet breakfast was nothing special, it was a bit on the cool side when we went for breakfast at 9am. I would not recommend this place for food. The staff were lovely and friendly but hospitality was not one of their strengths. We likened it to Fawlty Towers. On the plus side, the room was lovely.

6/10 Okay

Ross

Liked: Cleanliness, staff & service, room comfort
Decent hotel, spoilt by noisy drain cover outside
Clean, comfortable room (especially bed), hotel is walkable to central Queenstown. However, in room 120 (furthest from reception on ground floor) we were next to entry/exit to car park which had a drain cover which clanked twice every time a vehicle went over it, all night! There was a surprising amount of traffic in and out and my wife hardly slept. Avoid rooms at this end of the corridor unless and until it's fixed.
Stayed 1 night in Nov 2023

8/10 Good

Amir

Stayed 2 nights in Jan 2024