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Hotel Port Royal

4-star property
144, rue Saint-Pierre, Québec City, QC 1-855-201-7819
4.8 out of 5
Exceptional!
See all 8 travelocity Reviews

"The hotel had a great friendly staff who were always available for recommendation about the local area. The hotel is beautifully situated to walk arou ... " More

By a verified traveler on Wed 04 Dec 2019

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Hotel Description

4-star boutique hotel near Old Port Quebec City

Central Québec City getaway

A stay at this Old Quebec hotel places you steps from Old Port Quebec City and within a 5-minute walk of Place Royale. Also, Quebec City Town Hall is within half a mile (1 km) and Quebec City Convention Center is within 2 miles (3 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa, a marina, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. A bar/lounge, a 24-hour front desk, and a terrace are also provided.

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$197* Per night/room Aug 2 - Aug 3

Junior Suite (building B - no pet allowed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room Jean-Talon ( Building B, No pets Allowed)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room Samuel-de-Champlain ( Building B, No pets allowed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Port Royal ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Port Royal

Everyone (1) Couples (3) Family (2)
5 out of 5
The hotel had a great friendly staff who were always available for recommendation about the local area. The hotel is beautifully situated to walk around the old Quebec/Port areas of Quebec. It was clean and modern while still having charm. The restaurant on the property had very good food but was a little expensive, but so many restaurants within walking distance. Great choice would definitely stay there again.

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 13, 2019 by Agnes Marsoin - Manager

We thank you for your excellent comment and hope to have the pleasure of welcoming you again at Port Royal. Best regards

5 out of 5
Great hotel and location near the heart of Vieux Quebec. Staff are very helpful and pleasant.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 15, 2019 by Agnes Marsoin - Manager

We thank you for your excellent comment and hope to have the pleasure to welcome you again for your next stay in Quebec City Best regards

4 out of 5
The beautiful area the Hotel is in. The rooms were beautiful, clean, modern, and very comfortable. The lobby and friendly, helpful staff..Julie was a very lovely person! Being on the second floor, I would probably reserve a room on the top floor, since the guests staying above me were very easy to hear. Walking around above our room was quite noticeable.

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 4, 2019 by john

Good morning Mr. / Mrs.; thank you so much to choose Hotel port Royal and especially for the feedback; it is really important in our process. Hotel Port Royal

5 out of 5
Our room was clean and updated but still preserved the charm of a historic building. The service was wonderful.

Posted by on Oct 25, 2019

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Comment from Hotel Management

Oct 25, 2019 by Agnes Marsoin - Manager

We thank you for your excellent comment and hope to have the pleasure of welcoming you back to Port Royal Best regards

5 out of 5
The location is perfect for anyone going on a cruise out of Quebec. It is an older building but has been upgraded and in great condition, well maintained.

Posted by , from Summerville, SC on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by John

Good afternoon Mr. Walt.; thank you so much for your visit at the Hotel and especially for the feedback; it is really important in our process. Hotel Port Royal

4 out of 5
First hotel, I’ve encountered that didn’t provide bottle water in room or lobby. Suggest canister of fruit water to be available at all times in lobby and complement bottled water each day in room. When asked about water was told to get cup and water from sink faucet in lobby.

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 10, 2019 by John

Good morning Mr. / Mrs. Thank you for taking the time to share your experience at the Port-Royal Hotel, we sincerely regret to read that your stay wasn't up to your expectation, however, thank you to had let us know. Our sincere apologizes about didn't realized it during your stay. We are always available and willing to assist our guest, make them feel pampered in order to make them keep a good memory of Quebec City Port Royal Team

5 out of 5
Great location and very helpful and friendly staff.

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 1, 2019 by Alejandro

Good morning Mr. / Mrs. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Port Royal Hôtel

5 out of 5
Deluxe Suite was just fine - the staff were very welcoming and pleasant

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 27, 2019 by Alejandro

Good morning Mr. / Mrs. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Port Royal Hôtel

About the Hotel Port Royal

Location 144, rue Saint-Pierre, Québec City, QC G1K 8N8

Property Features

As a guest of Hotel Port Royal, you'll find a full-service spa and a marina. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hotel Port Royal. For a fee, parking is available. This 4-star Québec City hotel is smoke free.

  • 63 guestrooms or units
  • 3 levels
  • 2 buildings
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Quebec Palace Station (0.9 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Port Royal offers 63 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Louise Taverne Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property registry number - 211455
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: CAD 22 for adults and CAD 16 for children (approximately)
  • Self parking fee: CAD 25 per day
  • Valet parking fee: CAD 25 per day (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Port-Royal
  • Le Port-Royal
  • Le Port-Royal Hotel
  • Le Port-Royal Hotel Quebec
  • Le Port-Royal Quebec
  • Hotel Port-Royal Quebec City
  • Le Port-Royal Quebec/Quebec City
  • Hotel Port Royal Quebec
  • Hotel Port Royal
  • Port Royal Quebec
  • Hotel Port Royal Hotel
  • Hotel Port Royal Québec City
  • Hotel Port Royal Hotel Québec City

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.