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Hotel Description

Ski-in/ski-out hotel near Château Frontenac

Near the slopes

You'll be steps from Quartier Petit Champlain and within a 10-minute walk of Quebec City Town Hall with a stay at this Old Quebec hotel. Also, Quebec Cruise Terminal is within half a mile (1 km) and Quebec City Convention Center is within 2 miles (3 km).

Full-service spa, health club

This smoke-free hotel features ski-in/ski-out access, a full-service spa, and 3 restaurants. Families will appreciate the children's pool, onsite laundry facilities, and in-room childcare. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Fairmont, Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$226* Per night/room Mar 26 - Mar 27

Deluxe Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Signature Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont Le Chateau Frontenac ratings based on 23 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fairmont Le Chateau Frontenac

Everyone (6) Couples (14) Family (2)
5 out of 5
The most beautiful hotel inside and outside. The staff was wonderful. The massage was devine.

Posted by on Feb 27, 2024

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Comment from Hotel Management

Feb 28, 2024 by Marisa Maurice, Front desk assistant manager

Dear Deborah,Thank you for the great score. We are looking forward to welcoming you again soon. Kind regards, Marisa

4 out of 5
The hotel is beautiful from the outside and the lobby area is amazing . The lobby is great and has a great atmosphere, the amenities are good, but not accessible by all guests there are specific floors and you pay more for it. The room was very clean and the bed was very comfortable. However I felt a little confined inside the room because the windows are small and the walls drop down because of the fort so it is kind of low, we had to watch our heads on the drop wall between windows. Good experience but I was not extremely impressed with it. The restaurants and bar are great and have wonderful atmosphere, although very expensive. If I return to the city I would choose a different hotel only because of the rooms but it is all about experiences , each person feels differently about what they like.

Posted by on Dec 23, 2023

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Comment from Hotel Management

Dec 25, 2023 by Fairmont Le Château Frontenac

Dear MiltesMany thanks for your comment. We are happy to hear that you had a good exeprience, but did not reach expectations. We hope that if you come back you will come and visit us again, we invite you to advise us if you decide to come again, so we can make this stay an even better one. Warmest regards, Nina - Front office assistant Manager

5 out of 5

Posted by on Nov 4, 2023

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Comment from Hotel Management

Nov 16, 2023 by Fairmont Le Château Frontenac

Dear AntonioThank you for your feedback. We are happy you enjoyed your stay and look forward to welcoming you again soon!Kind regards,Nina MarcouxFront office assistant Manager

5 out of 5
Outstanding hotel in the heart of old Quebec City. A bit hilly for some, but we walked a lot to restaurants, shopping, attractions. Easy to grab Uber or taxis right from the hotel courtyard. The views from the boardwalk in front of hotel are great.

Posted by on Nov 3, 2023

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Comment from Hotel Management

Nov 16, 2023 by Fairmont Le Château Frontenac

Dear Thomas! Thank you for your feedback. We are happy you enjoyed your stay and look forward to welcoming you again soon!Kind regards,Nina MarcouxFront office assistant Manager

5 out of 5
The only small issue was finding how to get into the area with our car to check in

Posted by on Aug 15, 2023

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Comment from Hotel Management

Aug 16, 2023 by Marisa Maurice, Front desk assistant manager

Dear Matthew,Thank you for taking the time to share your feedback. We are happy you enjoyed your stay after finding you way to us! We are looking foward to welcoming you again .Kind regards,

5 out of 5
The lack of restaurants in the hotel.

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 8, 2023 by Fairmont Le Château Frontenac

Dear MarshaThank you very much for taking the time to share your feedback. We are happy you enjoyed your stay, but if you wish to contact us for the restaurant experience you had, we will be happy to hear you out.Looking foward to welcoming you again!

5 out of 5
Great location. Very friendly clean.

Posted by on Jul 2, 2023

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Comment from Hotel Management

Jul 3, 2023 by Mathieu

Thank you so much Howard for the great score and for taking the time to write this review. We hope to see you again very soon.

5 out of 5
Exceeded expectations

Posted by on May 21, 2023

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Comment from Hotel Management

Jun 3, 2023 by Mathieu

Bonjour Mary, thank you for the great score. We hope to see you soon.

5 out of 5
Great location! Friendly staff!!! Beautiful view!!

Posted by on May 8, 2023

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Comment from Hotel Management

May 8, 2023 by Marisa

Dear Rosa,Thank you for the great score! We are happy you enjoyed your stay and look foward to welcoming you again soon.Kind regards,

5 out of 5
Hotel was fabulous! Couldn't have asked for more. Loved it

Posted by on Apr 25, 2023

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Comment from Hotel Management

Apr 26, 2023 by Marisa

Dear Elizabeth Helen,Thank you very much for your feedback. We are happy you enjoyed your stay.Looking foward to welcoming you.Kind regards,

About the Fairmont Le Chateau Frontenac

Location 1 rue des Carrieres, Québec City, QC G1R 4P5

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Conveniences like ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges. There are 3 restaurants on site, along with a coffee shop/café. A computer station is on site and WiFi is free in public spaces. This eco-certified hotel also offers an indoor pool, a children's pool, and a 24-hour health club. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Québec City hotel is smoke free.

  • 611 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Built in 1893
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Quebec Palace Station (1.8 km / 1.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Fairmont Le Chateau Frontenac offers 611 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Québec City hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

The Champlain - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.

1608 Wine and Cheese Bar - Overlooking the ocean, this wine bar specializes in French cuisine and serves light fare only. Happy hour is offered. Open daily.

Bistro Le Sam - Overlooking the ocean, this bistro specializes in French cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Place Dufferin - Overlooking the ocean, this restaurant specializes in Regional cuisine and serves breakfast only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Marina nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby

Spa Services

The onsite spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 3:30 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 50 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 60 per accommodation, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property registry number - 040703
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 30 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Newspaper
  • Pool access
  • Spa tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 38–45 per person
  • Fee for in-room wireless internet: CAD 13.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 13.95 per night (rates may vary)
  • Self parking fee: CAD 40 per night
  • Covered valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Fairmont
  • Chateau Frontenac
  • Chateau Frontenac Fairmont
  • Fairmont Chateau Frontenac
  • Fairmont Chateau Frontenac Hotel
  • Fairmont Chateau Frontenac Hotel Quebec
  • Fairmont Chateau Frontenac Quebec
  • Fairmont Frontenac
  • Frontenac Chateau
  • Frontenac Fairmont
  • Fairmont Hotel Quebec City
  • Fairmont Le Chateau Frontenac Hotel Quebec City
  • Fairmont Le Chateau Frontenac Quebec/Quebec City
  • Fairmont Quebec City
  • Quebec City Fairmont
  • Fairmont Le Chateau Frontenac Hotel
  • Fairmont Le Chateau Frontenac Québec City
  • Fairmont Le Chateau Frontenac Hotel Québec City

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Historic Hotels of the World.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.