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Hampton Inn & Suites Portsmouth Downtown

3-star property
23 Portwalk Pl, Portsmouth, NH 1-855-201-7819

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4.6 out of 5
Wonderful!
See all 18 Travelocity Reviews

"Valet service was very convenient. Wes at the front desk was great! Without asking even upgraded our room to a top floor suite with remarkable views. ... " More

By a verified traveler on Sun 29 Dec 2019

Points Of Interest

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Hotel Description

3-star hotel near Kittery Outlets, connected to the convention center

Convention convenience

Within a 5-minute walk of this Portsmouth hotel, you'll find Music Hall and Discover Portsmouth. Market Square and John Paul Jones House Museum are also within half a mile (1 km).

Renovated in 2014

A restaurant and a fitness center are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A lobby fireplace, express check-in, and express check-out are also on offer.

Free Internet, microwaves

The 120 guestrooms offer free WiFi and free wired Internet, microwaves, and LCD TVs. Other amenities include showers and desks.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$115* Per night/room May 28 - May 29

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn & Suites Portsmouth Downtown ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hampton Inn & Suites Portsmouth Downtown

Everyone (10) Couples (4) Family (5) Other (1)
5 out of 5

Posted by on Feb 23, 2020

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2 out of 5
My plans changed due to winter storm conditions. I was not able to use the room. When I tried to cancel the reservation, and get a refund for the pre-booked room, it was denied because of the cancellation deadline in the contract had passed. I understand the need for policies and terms & conditions but would hope exceptions could be made for the good of customer relations. The forfeited money is a significant amount to me. I am disappointed with both the Hampton Inn and Travelocity from this experience.

Posted by , from Norway, ME on Dec 31, 2019

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Comment from Hotel Management

Jan 2, 2020 by Cindy

Dear Ed, We are so sorry this happened and you were unable to make the trip. We really feel bad this happened and understand your frustration. We wish there was more that we could do, weather can be very frustrating. If we make an exception for one there would be thousands we would have to make exceptions for, we know this is frustrating but hope you understand. Thank you for taking the time to comment and help us improve. Sincerely The Customer Service Team

4 out of 5

Posted by on Dec 30, 2019

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5 out of 5
Valet service was very convenient. Wes at the front desk was great! Without asking even upgraded our room to a top floor suite with remarkable views. I look forward to staying here again

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 6, 2020 by Cindy

Dear Guest, Thank you for the 5 star rating and the feedback regarding your recent stay at the Hampton Inn & Suites, Portsmouth. Happy we were able to upgrade you and thrilled you had a lovely stay at our property. Hope to see you again very soon and thank you for choosing us as we know you have many options when you travel. Sincerely The Customer Service Team Hampton Inn & Suites, Portsmouth

5 out of 5
Easy place to walk to everything. Staff super friendly. Room clean and comfy. Lobby comfortable with lots of treats like cookies, fruit, coffee water for the taking. Will stay again.

Posted by on Dec 15, 2019

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4 out of 5
Love the proximity to restaurants and shops. The staff was very friendly and hotel was very clean. Complimentary breakfast was very good and loved their coffee. Only complaint was that the rooms were very small compared to what I'm used to. Also the view overlooking the parking lot was not the greatest for the price we were charged per night.

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 9, 2019 by Cindy

Dear Guest, Thank you for the 4 star rating and the feedback regarding your recent stay at the Hampton Inn & Suites Portsmouth. Happy to hear you enjoyed your visit, liked the location and found our staff so pleasant, we know how hard they work and love it when guests notice them as well. Feedback is key and we appreciate you taking the time to make us better. Sincerely, The Customer Service Team Hampton Inn & Suites, Portsmouth

5 out of 5
Location is great. Free breakfast. Modern hotel, restaurants within walking distance. Fantastic vegetarian restaurant downstairs.

Posted by on Jul 22, 2019

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5 out of 5
right downtown, convenient to restaurants and activities

Posted by on May 12, 2019

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4 out of 5

Posted by on Apr 17, 2019

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5 out of 5
Nice breakfast and used China plates and metal utensils! Thank you

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 23, 2019 by Brin Grant - General Manager

Thank you for your 5 star review! I am so glad you enjoyed our breakfast, it is the most important meal of the day after all!

About the Hampton Inn & Suites Portsmouth Downtown

Location 23 Portwalk Pl, Portsmouth, NH 03801

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 161 square feet (15 square meters). The business-friendly Hampton Inn & Suites Portsmouth Downtown also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. A complete renovation of Hampton Inn & Suites Portsmouth Downtown was completed in 2014. This 3-star Portsmouth hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • 161 sq ft of conference space
  • 15 sq m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Dining venue
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Manchester, NH (MHT-Manchester-Boston Regional) (77.4 km / 48.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hampton Inn & Suites Portsmouth Downtown offers 120 accommodations. LCD televisions are featured in guestrooms. Bathrooms include showers. This Portsmouth hotel provides complimentary wired and wireless Internet access.

  • LCD television
  • Microwave
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Onsite venue - lobby lounge.

Portsmouth Harbor Cafe - This café specializes in regional cuisine and serves dinner only.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.