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4.3 out of 5

"TV reception was terrible, so glitchy could not watch it. Toilet paper and facial tissues could be a little softer. Everything else was great. " More

By a verified traveler on Tue 12 Oct 2021

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Hotel Description

Hillsboro guestrooms with free WiFi

In Hillsboro

You'll find Hillsboro Stadium and Topgolf within 3 miles (5 km) of this hotel. Reedville Creek Skate Park and Streets of Tanasbourne Mall are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. There's a gym on site, and a 24-hour front desk and dry cleaning are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 86 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$96* Per night/room Dec 24 - Dec 25

Standard Room, 1 King Bed, Accessible (Mobility Accessible, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility Accessible, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Accessible (Mobility Accessible, Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Portland West/Hillsboro, an IHG Hotel ratings based on 31 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Portland West/Hillsboro, an IHG Hotel

Everyone (14) Couples (3) Family (7)
4 out of 5
TV reception was terrible, so glitchy could not watch it. Toilet paper and facial tissues could be a little softer. Everything else was great.

Posted by on Oct 12, 2021

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Comment from Hotel Management

Oct 15, 2021 by General Manager

Thank you for taking the time to share your feedback with us.

5 out of 5

Posted by , from EUGENE on Aug 23, 2021

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4 out of 5

Posted by on Aug 13, 2021

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4 out of 5

Posted by on Jun 30, 2021

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5 out of 5

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jul 8, 2021 by Ciara

Thanks!

3 out of 5
Couch in room is dirty and could not use access code for wifi

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 17, 2021 by General Manager

Thanks for staying with us. We appreciate your feedback!

1 out of 5
When we checked in, we found the safe in the room locked, a hotel associate came and checked it, and we were unable to place our belongings in it. We were told the associate could unlock it, and would be back. After an hour and a half and 3 phone calls to the front desk, we were told the Manager alone could open it and he wouldn't be in till the next day. (we ended up locking our valuables in our car) The next day we had to go out, and upon our return found the safe still locked, and called to find out when it would be resolved. Another hour and a half, and numerous calls to the front desk, and still no answers. We checked out the next morning without ever having the issue resolved. The front desk staff were terrible about returning calls, I always had to call back to find out any information. Also, the smoke detector in our room was literally hanging down by wires. When I asked about it the staff said they knew about it, it needed to be fixed, but it was fine as it was for our stay. REALLY??

Posted by on May 25, 2021

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Comment from Hotel Management

May 27, 2021 by General Manager

Thanks for staying with us. We appreciate your feedback!

3 out of 5
It was as expected for the price. No thrills or frills. It was clean and location is convenient to places we needed to visit while in the Portland area.

Posted by on Apr 22, 2021

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Comment from Hotel Management

Apr 26, 2021 by General Manager

Thanks for staying with us. We appreciate your feedback!

5 out of 5
I like the easy of access to the facility, cleanness and great evening light

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 19, 2021 by General Manager

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Great staff clean rooms will stay here again when come to town

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 7, 2020 by General Manager

Thank you for taking the time to review our hotel. We appreciate you choosing to stay with us and we were happy to hear that your stay was a great one. Please come back and see us again soon.

About the Holiday Inn Express Portland West/Hillsboro, an IHG Hotel

Location 5900 Ne Ray Cir, Hillsboro, OR 97124

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Holiday Inn Express Portland West/Hillsboro, an IHG Hotel also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Hillsboro hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Metro station: Orenco-NW 231st Avenue Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Portland West/Hillsboro, an IHG Hotel offers 86 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hillsboro Holiday Inn Express
  • Holiday Inn Express Hillsboro
  • Holiday Inn Express Hotel Hillsboro
  • Holiday Inn Express Hillsboro Hotel
  • Hillsboro Holiday Inn
  • Holiday Inn Express Portland West/Hillsboro Hotel Hillsboro
  • Holiday Inn Hillsboro
  • Holiday Inn Express Hillsboro
  • Holiday Inn Express Hillsboro I 35
  • Holiday Inn Express Portland West/Hillsboro
  • Holiday Inn Express Portland West/Hillsboro, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.