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"Needs a good cleaning stairwell had mud on the treads and a bag of dirty linens was left in the hallway " More

By a verified traveler on Fri 13 Sep 2019

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Hotel Description

Hillsboro hotel in Tanasbourne area

In Hillsboro

A stay at this Tanasbourne hotel places you within half a mile (1 km) of Streets of Tanasbourne Mall and 3 miles (5 km) of Hillsboro Stadium. Also, Tualatin Hills Nature Park is within 3 miles (5 km) and Topgolf is within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, kitchens

The 137 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include free WiFi and coffee/tea makers. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$95* Per night/room Dec 27 - Dec 28

Studio, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America Suites Portland Hillsboro ratings based on 19 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Portland Hillsboro

Everyone (6) Couples (2) Family (1)
2 out of 5
We booked this room so our grandchildren could use the pool. Pool was out if service due to broken ADA systems, which we were not notified of until we noticed by ourselves. Onsite manager was friendly and helpful.

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 22, 2021 by Crystal

Thank you for taking the time to respond. As we discussed, We did not have a phone number or email to let you know about the pool. My sincerest apologies.

2 out of 5
OKAY, so we got there late Friday and the staff were pleasant BUT when we went up to our room it had not been cleaned and there were towels and food everywhere. They then put us in a different room that smelt like cigarettes and although clean was 9000 degrees. My friends in a couple rooms over had an issue with their shower- no hot water. No discount or refund was offered to either of us or anything to make it up to us. Very frustrating and not a place I would recommend . Also the “continental breakfast” was a joke. It’s muffins, granola bars, and drip coffee.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Hotel Management

We sincerely apologize for the inconvenience you encountered in the rooms while you were here and regret the difficulties you and your friends had to go through. Your frustration is definitely understood, and your feedback has been discussed with the head of our Housekeeping and Maintenance departments, and we are working closely with them to reiterate the importance of providing a comfortable stay to each of our guests entering our doors. We are also sorry to know you were not satisfied with our breakfast. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Please consider giving us a chance to improve your impression of us on your next visit to our area. Sincerely, Hotel Management

3 out of 5
Needs a good cleaning stairwell had mud on the treads and a bag of dirty linens was left in the hallway

Posted by on Sep 13, 2019

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Comment from Hotel Management

Sep 14, 2019 by Hotel Management

Thank you for being our guest. We are sorry for the cleanliness issue you encountered and regret the inconvenience it caused. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management

1 out of 5
Booked the room once get there they say Travelocity over book and theirs no room available

Posted by on Aug 5, 2019

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4 out of 5
Nice outdoor pool and patio area, good for kids and pets, good price. However they don’t really include breakfast, which consisted of granola bars, oatmeal packets artificial creamer and tea bags. They ran out of coffee! They offered no fresh fruit or juices, no pastries of muffins (which were pictured), not even cold cereal. Very disappointing since we had an early track meet and hungry kids.

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 4, 2019 by Hotel Management

Thank you for choosing Extended Stay America. It’s a pleasure to know you were happy with our affordable rates and overall enjoyed your stay. However, we are sorry you were unhappy with our grab-and-go breakfast. Your comments will be shared with our brand leaders to determine new breakfast offerings. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management

4 out of 5
Everything is good no problem at all with the service

Posted by on May 4, 2019

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Comment from Hotel Management

May 5, 2019 by Hotel Management

Thank you for choosing Extended Stay America and for your excellent rating! We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for our guests. We appreciate you sharing your feedback with fellow travelers, and we look forward to seeing you again soon! Sincerely, Hotel Management

5 out of 5
I stay here every time I come to Beaverton. I can't believe they have a minimun of 50 characters to make a review.

Posted by on Jan 9, 2019

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Comment from Hotel Management

Jan 11, 2019 by Hotel Management

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management

4 out of 5
Pros: Kitchen, no maid service daily Staff was very helpful and friendly!
Cons: Towels are thin, breakfast could be better
Location: The street mall, good restaurants and Starbucks is right across the street
NIce rooms very roomy, have kitchens, very quiet for being on a busy street. Great shopping and resutrants across the street, and Starbucks next to the parking lot!!

Posted by , from Sedona AZ on Aug 28, 2017

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Comment from Hotel Management

Aug 29, 2017 by General Manager

Machelle, thank you for choosing Extended Stay America for your stay. We are pleased you enjoyed our excellent location, and we are fortunate to have so many choices for shopping and dining nearby. Thanks again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, General Manager

5 out of 5

A very pleasant surprise

Pros: A very nice looking hotel and a beautiful room.
Location: Right in Hillsboro, so many activities and restaurants nearby.
WOW! Was expecting a much smaller room with "basic" quality for the price we paid. It was a VERY nice suite with a great bed, kitchen, etc. Small but very nice bathroom with a separate changing/grooming/make-up area. A very pleasant stay.

Posted by on May 2, 2017

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Comment from Hotel Management

May 4, 2017 by General Manager

It was a pleasure to have you as our guest at Extended Stay America - Portland – Hillsboro. We are delighted to read you liked your well-appointed room and that location was perfect for your needs. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager

5 out of 5

Surprising!

I had stayed at Extended Stay's before for longer periods of time - this is the first time I'd used one like a hotel (2 nights). We were pleasantly surprised. It was a little noisy at times, I think were near a set of stairs. We did call the front desk for a couple of glasses, but ended up having to go down to get them. Other than that, we loved the convenient location, the campus-like surroundings, the Starbucks right next door, and the solid value.

Posted by on Aug 16, 2015

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About the Extended Stay America Suites Portland Hillsboro

Location 19311 Nw Cornell Rd, Hillsboro, OR 97124

Property Features

Extended Stay America Suites Portland Hillsboro offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Free breakfast is available daily. The business-friendly Extended Stay America Suites Portland Hillsboro also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free. This Hillsboro hotel is smoke free.

  • 137 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Portland Hillsboro offers 137 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-out

  • Check-out by 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hotel Hillsboro Portland
  • Extended Stay America Portland Hillsboro
  • Extended Stay Deluxe Portland-Hillsboro-Cornell Hotel Hillsboro
  • Extended Stay Hillsboro
  • Hillsboro Extended Stay
  • Extended Stay America Portland Hillsboro Aparthotel
  • Extended Stay America Portland Hillsboro Hotel
  • Extended Stay America Portland
  • Extended Stay America Portland Hillsboro
  • Extended Stay America Suites Portland Hillsboro Hotel
  • Extended Stay America Suites Portland Hillsboro Hillsboro
  • Extended Stay America Suites Portland Hillsboro Hotel Hillsboro

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.