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"Excellent location! Near Maine Mall, restaurants, the airport and beaches. Price was reasonable. The breakfast was skimpy to non-existent, but that w ... " More

By a verified traveler on Mon 09 Sep 2019

Hotel Description

Hotel near Maine Mall in Scarborough

Close to airport

You'll find Maine Mall and Scarborough Downs within 2 miles (3 km) of this hotel. Also, Sable Oaks Golf Course is within 3 miles (5 km) and Twin Falls Golf Club is within 6 miles (10 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A picnic area, laundry facilities, and barbecue grills are also on offer.

Free WiFi, kitchens

The 92 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America - Portland - Scarborough ratings based on 14 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America - Portland - Scarborough

Everyone (5) Couples (1) Family (1)
1 out of 5
The Room was Infested with fleas. And she tried making me pay for the room twice

Posted by on Oct 19, 2020

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Comment from Hotel Management

Oct 20, 2020 by Hotel Management 

Thank you for the review regarding your visit. We apologize for the condition of your suite. Our pest control provider will service your suite, and we are working to ensure such issues do not happen in the future. Moreover, we are sorry for the mistake of one of our associates. Your business is appreciated, and we hope to serve you again. Sincerely, Hotel Management

5 out of 5
Excellent location! Near Maine Mall, restaurants, the airport and beaches. Price was reasonable. The breakfast was skimpy to non-existent, but that was not an issue for me. IHOP and Cracker Barrel were very close.

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 10, 2019 by Hotel Management

Thank you for choosing to stay at Extended Stay America. It is good to know you had a nice stay and that you enjoyed our wonderful location close to many attractions. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management

2 out of 5
If you enjoy people hanging around in the parking lot drinking and doing whatever all night than this is the place for you. More of an apartment house than a hotel.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 6, 2019 by Hotel Management

Thank you for reviewing your stay. We are sorry for the inconvenience caused due to the other guests on the property and regret your visit was not a pleasant one. We value your business and hope to have an opportunity of hosting you again in the future so that we can provide you with a much better expereince. Sincerely, Hotel Management

2 out of 5
Very expensive for the room we got. The "included breakfast" was coffee and some sticky pre-packaged muffins. The location wasn't near anything we wanted to see; it was out near the shopping malls and airport. I was surprised it cost so much.

Posted by , from Pennsylvania on Aug 20, 2018

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Comment from Hotel Management

Aug 21, 2018 by Hotel Management

Liza, thank you for your feedback. We are sorry for the difficulties you had while you were here and that the value for the price fell short of your expectations. Your comments with regards to our grab-and-go breakfast will be shared with our Brand Leaders to improve our future guests’ experiences. Also, our pricing is in line with other hotels of the same caliber in our area. We hope you will reconsider and give us an opportunity to serve you on your next stay. Sincerely, Hotel Management

4 out of 5

Comfortable for families!

The staff here was delightful! I was impressed with the size of the room and the availability of appliances etc. That made it much easier for my family to prepare our own food while away from home.

Posted by on Mar 1, 2017

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4 out of 5

A good value

Pros: The price was reasonable and the location convenient for our needs.
Cons: TV channels are very limited, some are snowy, not clear and the TV should be positioned higher. A folding rack for suitcases was not included.
Location: Location is near several restaurants, shopping centers and the mall as well as a harness racing track.
We booked one night due to early commitments in the area the next day. The front desk person was very friendly and helpful. The room was large and very clean. The complimentary breakfast consists of just a few limited items but they were very good and the coffee was excellent. The bed was comfortable and spacious plus a stuffed chair is included. The mini-kitchen was handy as well as the two desks with computer chairs.

Posted by on Jun 1, 2016

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1 out of 5

I won't stay at this chain again

When we arrived at 7:30 pm (after driving 9 hours) the king room we reserved 3 weeks earlier was not available. What's the point of a reservation? We had to settle for a queen room. The tv remote didn't work. Went to the front desk to get another one. That one didn't work either. Gave up and went to bed only to find a very uncomfortable bed, hard and lumpy, with tiny pillows. Also, bathroom light and fan are on the same switch. The fan is extremely loud. Do not recommend this hotel.

Posted by , from Georgia on Sep 27, 2015

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1 out of 5

Very poorly maintained hotel

Cons: dirty smelly
This hotel is a total exception to the usual standard for this hotel chain. It had a lingering foul smell throughout the hotel and a general state of disrepair and uncleanliness.

Posted by , from New York on Nov 15, 2011

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3 out of 5

wedding night

Pros: Quiet
If you are checking in late, its kind of tough because there was no one at the front desk, we had to buzz in and wait outside for several minutes, overall it was alright.

Posted by , from maine on Feb 8, 2011

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1 out of 5

Bed Bugs, Dirty, and Rude Staff

I checked into the hotel and found it to be very run down. Went to my room and found it to be dirty. Furthermore there were mites in my bed. I immediately terminated my stay with this property. The manager was quite indignant of the problems and was quite rude to me because i wished to leave. Beware of this hotel!!

Posted by on Sep 29, 2010

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About the Extended Stay America - Portland - Scarborough

Location 2 Ashley Dr, Scarborough, ME 04074

Property Features

As a guest of Extended Stay America - Portland - Scarborough, you'll find barbecue grills, a picnic area, and coffee/tea in a common area. Public spaces have free WiFi. The business-friendly Extended Stay America - Portland - Scarborough also features laundry facilities, complimentary use of a nearby fitness facility, and a safe deposit box at the front desk. Free self parking is available. This Scarborough hotel is smoke free.

  • 92 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Portland Intl. Jetport Airport (PWM) (10.3 km / 6.4 mi)
  • Train station: Portland Transportation Center (8.2 km / 5.1 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Portland - Scarborough offers 92 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Scarborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Portland Hotel Scarborough
  • Extended Stay America Portland Scarborough
  • Extended Stay America Scarborough
  • Extended Stay America - Portland - Scarborough Maine
  • Extended Stay America Portland - Scarborough Hotel Scarborough
  • Extended Stay Scarborough
  • Extended Stay America Portland Scarborough Hotel
  • Extended Stay America Portland
  • Scarborough Extended Stay America
  • Extended Stay America - Portland - Scarborough Hotel
  • Extended Stay America - Portland - Scarborough Scarborough
  • Extended Stay America - Portland - Scarborough Hotel Scarborough

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.