2/10 Terrible
Kealy H.
14 abr. 2026
No le gustó: Limpieza
We were excited to stay at this place because it had good reviews and the listing made it appear clean and worth our money. Unfortunately, reality didn't meet our expectations. The first thing we noticed when we walked in was general uncleanliness. The carpet appeared very old and dirty, and there were strong smells as we opened the door. We found fragrance packets in the cabinets, under the couches, and plugged into the walls. The fragrances were quite overwhelming. My daughter and I are extremely sensitive to mold, and after staying one night there we felt very ill. The only thing that makes us feel that way is mold in a domicile so we suspect that the fragrances were covering up a mold concern. Because of how ill we felt, we only stayed one night. We reached out to the host to request a partial refund because we only stayed 1 night of our 10 night reservation. We told them we were happy to pay half, if they would meet us in the middle. After reaching out multiple times over the course of weeks, they finally informed us that they were unwilling to work with us and would not issue any refund. Overall, we were disappointed with the uncleanliness, that reality didn't meet the listing description, the health concerns, and the poor communication from the host. The host is some sort of venture capitalist company (iTrip) that cares more about nickel and diming for their bottom line than taking care of their customers.
Kealy H.
Se hospedó 3 noches en marzo de 2026