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Holiday Express & Suites Portales by IHG

2.5 star property
Enjoy the indoor pool at this Portales hotel

Choose dates to view prices

Photo gallery for Holiday Express & Suites Portales by IHG

Free buffet breakfast
Property entrance
Standard Room, 2 Queen Beds | Room amenity
Exterior
Spa

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
1901 W 2nd St, Portales, NM, 88130
  • Al Whitehead Field
    ‪8 min walk‬
  • Eastern New Mexico University
    ‪8 min walk‬
  • Roosevelt County Museum
    ‪15 min walk‬
  • Clovis, NM (CVN-Clovis Municipal)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Portales

In Portales .You'll find Roosevelt General Hospital and Eastern New Mexico University within a 15-minute walk of this Portales hotel. Roosevelt County Museum and Greyhound Arena are also within 2 miles (3 km).

What's nearby

  • Al Whitehead Field - 8 min walk - 0.5 miles
  • Eastern New Mexico University - 8 min walk - 0.5 miles
  • Blackwater Draw Museum - 14 min walk - 0.8 miles
  • Roosevelt County Museum - 15 min walk - 0.8 miles
  • Portales Public Library - 4 min drive - 1.9 miles

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 38 min drive

Restaurants

  • ‪Juanito's Mexican Restaurant - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Panda - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Holiday Express & Suites Portales by IHG

Enjoy the indoor pool at this Portales hotel
Holiday Express & Suites Portales by IHG offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served. A vending machine, an arcade/game room, and laundry facilities are also featured at the business-friendly Holiday Express & Suites Portales by IHG. Self parking is free.

This Portales hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Game room or arcade
  • Television in lobby
  • No smoking on site
  • 1 conference room
Holiday Express & Suites Portales by IHG offers 65 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, German, Greek, Hindi, Spanish

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Property amenity

Comfort Inn

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 358 reviews
$92 nightly
The price is $104
Jul 12 - Jul 13
Total includes taxes and fees
Comfort Inn

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Frequently asked questions

How close is Holiday Express & Suites Portales by IHG to the airport?

Holiday Express & Suites Portales by IHG is 28.2 mi (38-min drive) away from the Clovis, NM (CVN-Clovis Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Express & Suites Portales by IHG?

As of Jun 25, 2025, prices found for a 1-night stay for 2 adults at Holiday Express & Suites Portales by IHG on Jun 28, 2025 start from $104.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Express & Suites Portales by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Express & Suites Portales by IHG.

Does Holiday Express & Suites Portales by IHG offer free breakfast?

Yes, Holiday Express & Suites Portales by IHG offers free breakfast.

Is there a casino at Holiday Express & Suites Portales by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Express & Suites Portales by IHG?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Holiday Express & Suites Portales by IHG?

This hotel offers free self parking.

Does Holiday Express & Suites Portales by IHG have a pool?

Holiday Express & Suites Portales by IHG features an indoor pool.

Does Holiday Express & Suites Portales by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Express & Suites Portales by IHG to downtown Portales?

Holiday Express & Suites Portales by IHG is 1.6 mi away from Portales.

Holiday Express & Suites Portales by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 187 out of 330 reviews
Rating 8 - Good. 83 out of 330 reviews
Rating 6 - Okay. 32 out of 330 reviews
Rating 4 - Poor. 9 out of 330 reviews
Rating 2 - Terrible. 19 out of 330 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dominic X, Fairacres

Stayed 2 nights in Mar 2025

10/10 Excellent

Clint

Stayed 1 night in Mar 2025

10/10 Excellent

david, Litchfield Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It suited our needs perfectly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rylie

Stayed 1 night in Feb 2025

8/10 Good

Fred

Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Even though there was a school with teenagers, it was still pretty quiet.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was not as clean as other holiday inn express hotels we have staying in, in the past. We needed more bath towels (only 2 in a room with 2 beds), they gave us pool towels. Indoor pool was cold. Hotel needs updated
Stayed 1 night in Nov 2024

10/10 Excellent

karen

Stayed 1 night in Nov 2024

10/10 Excellent

Brandi

Stayed 1 night in Oct 2024

10/10 Excellent

nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I have stayed here. It’s very quiet and the staff is very nice. This is my go to place in Portales. Thank you
Stayed 2 nights in Oct 2024

6/10 Okay

Jeff, Corpus Christi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No room service our working elevator, staff not helpful
Stayed 3 nights in Oct 2024

2/10 Terrible

Virgilio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. I’ll be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

jared

Stayed 1 night in Aug 2024

10/10 Excellent

Graciela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Staff was nice, beds were comfortable, only thing is bathrooms could be cleaner.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the better hotels in the area.

Clean room, newest facility in the area. Good lighting in parking areas. Comfortable bed.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024

8/10 Good

Marsha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The whole stay was good. Since our room hadn’t been cleaned had ask for clean towels, coff, and trash emptied. They did as soon as I asked. Leaving the desk clerk wasn’t helpful and made a jester behind my back that my husband observed. Not professional at all!
Stayed 2 nights in Jul 2024

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities
The front desk was very courteous. Rooms were very comfortable and clean. Loved the shade to make the room dark. Changes to the soaps and lotions are a big improvement
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Traveled with family and small children
Everything was nice
Stayed 1 night in Jul 2024

2/10 Terrible

Jeffrey

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

They won't return your deposit

It was ok, they just didn't return my deposit yet, and the room was spotless when i left
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Stayed 2 nights in Jun 2024

2/10 Terrible

Emilio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024