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Doubletree by Hilton Pleasant Prairie Kenosha

4-star property
11800 108th St, Pleasant Prairie, WI 1-855-201-7819
3.8 out of 5
Good!
See all 10 travelocity Reviews

"Nice place. Great location. Very clean no restaurant but they did have snacks to purchase " More

By a verified traveler on Mon 08 Feb 2021

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Hotel Description

4-star guestrooms with free WiFi

In shopping district

At this Pleasant Prairie hotel, you'll be within half a mile (1 km) of Pleasant Prairie Premium Outlets and 3 miles (5 km) of Pleasant Prairie RecPlex. Jelly Belly Center and Aurora Health Center are also within 6 miles (10 km).

Renovated in 2017

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, express check-in, and express check-out are also offered.

Free Internet, refrigerators

The 120 guestrooms offer free WiFi and free wired Internet, refrigerators, and LCD TVs. Other amenities include room service, free local calls, and hair dryers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Oct 26 - Oct 27

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Doubletree by Hilton Pleasant Prairie Kenosha ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Doubletree by Hilton Pleasant Prairie Kenosha

Everyone (6) Couples (1) Family (2)
5 out of 5
Nice place. Great location. Very clean no restaurant but they did have snacks to purchase

Posted by on Feb 8, 2021

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Comment from Hotel Management

Mar 1, 2021 by Kyle

Thanks so much for the feedback! We're looking to reopen our restaurant for breakfast and lunch soon. Check back with us!

5 out of 5
Was very pleased with this hotel and it’s service. Was surprised that breakfast was not included- unlike all surrounding hotels in the area.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 7, 2019 by Travis G

To Anonymous, Thank you for the 5 out of 5 stars. We are glad to see that you were pleased with the hotel, and it's service. We can't wait to see you again soon.

2 out of 5
We stayed over Thanksgiving and agreed to no service on the holiday, but we received no housekeeping service the day after the holiday. We were offered free breakfast, but had to leave before the breakfast opened. No other offer was made. Not sure they lived up to the "make it right" slogan.

Posted by , from Pueblo, CO on Nov 25, 2018

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Comment from Hotel Management

Dec 3, 2018 by Travis G

We are sorry you didn't get the housekeeping service. We hope we can make it right the next time you are here.

5 out of 5
Clean, friendly environment. Room was very comfortable.

Posted by on Mar 5, 2018

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Comment from Hotel Management

Apr 2, 2018 by Kyle

Thanks for the five star review!

4 out of 5

No Breakfast

Pros: One of the nicest bathrooms I've seen outside of a high roller suite in Vegas
Cons: Provide free coffee service in the lobby.
Location: Outlet mall across the street was nice, but a madhouse on Thanksgiving evening and black Friday.
Really nice place, but for the price you'd think they would at least provide free coffee service in the lobby.

Posted by , from Pueblo, CO on Nov 27, 2017

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5 out of 5
The hotel is nice and clean and it’s location is excellent for outlet shopping

Posted by on Oct 23, 2017

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4 out of 5

Would recommend

Location: Convenient location to the highway and outlet shopping!
Great location. Beds were very comfortable! The staff was friendly and the Chancery had good food and drinks. I will definitely stay at this hotel again.

Posted by on Nov 13, 2016

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Comment from Hotel Management

Nov 17, 2016 by Renee

Thank you for taking time to review the hotel. We are happy to see you enjoyed your experience with us. We just replaced the beds last week, I am glad to see you enjoyed them! I too love the Chancery food. We look forward to your return the next time your in the area! Renee' Witkowski Guest Experience Ambassador

2 out of 5

OK if you want to walk to the mall

Pros: close to mall. for me, quiet which was nice
Cons: FIX the air conditioning
Location: outlet mall
Staff was very nice. Food in the restaurant was horribly greasy. the air conditioning was HORRIBLE. it was so damp and musty in the room that i turned air conditioning down to 60 and it never got cooler than 71 and stayed DAMP. very uncomfortable.

Posted by , from Chicago, IL on Sep 11, 2015

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Comment from Hotel Management

Sep 12, 2015 by Renee

Thank you for taking the time to review the hotel. I am very sorry to see you did not enjoy the food at the Chancery. I also would like to apologize for the A/C in your room not working correctly. I wish you had notified the front desk so we could have moved you or replaced the unit if that was the issue. Renee' Witkowski Guest Ambassador

3 out of 5

Disappointed

Pros: There was a staff Member who was super nice. He greeted me even before the front desk did & again each time we saw him. He was maybe in housekeeping??
Cons: Treat all guests the same.
Location: Can walk to outlet malls if you enjoy shopping at outlets. Gas Station, McDonalds, Culvers nearby.
I was disappointed with my stay here. My reservation was for 2 adults and 1 (17 year old) child. They gave me a room with one King size bed. I went back to the desk and I was told that because I booked online they just gave me the first room available. They apologized, however we were then put in a handicap accessible room (which is fine), however it wasn't very clean and I thought I could smell vomit. I didn't complain, because I felt I was inferior, because I booked the room "online". When I checked out in the morning, I gave them my Club Carlson card for the points. Again, it was pointed out that because I booked "online" I wouldn't get my points. I have family in the area and have stayed at this hotel before and been happy, but I will not go back. Regardless of how I booked my stay, I should receive the same treatment, room size, cleanliness as all other guests.

Posted by , from Wisconsin on Mar 28, 2015

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3 out of 5

Loud pool

The hotel was overall okay. If you're there to shop, Prime Outlets is right across the street. If you're there for the pool, forget it. It's very small and very loud. There is nothing to absorb the sound and someone just talking normally echoes so loud it's horrible. The splashing sound of the pool is overbearing. The restaurant messed up both our dinner and breakfast, so I'm not impressed with that.

Posted by on Jul 22, 2006

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Comment from Hotel Management

Apr 18, 2015 by Renee

Thank you for taking the time to review our hotel. I am sorry the pool area was too loud, it tends to be busy with guests on the weekends. I have shared your review with the Chancery and they are working diligently to insure that the orders are sent out correctly in the future. Renee' Witkowski Guest Experience Manager

About the Doubletree by Hilton Pleasant Prairie Kenosha

Location 11800 108th St, Pleasant Prairie, WI 53158

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Doubletree by Hilton Pleasant Prairie Kenosha offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You'll find a 24-hour business center on site. WiFi is free in public spaces. Event space at this hotel measures 5600 square feet (520 square meters) and includes conference space. The business-friendly Doubletree by Hilton Pleasant Prairie Kenosha also features express check-in, room service (during limited hours), and express check-out. Free self parking is available. A complete renovation of Doubletree by Hilton Pleasant Prairie Kenosha was completed in 2017. This 4-star Pleasant Prairie hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • 5600 sq ft of conference space
  • 520 sq m of conference space
  • Built in 1999
  • Dining venue
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Doubletree by Hilton Pleasant Prairie Kenosha offers 120 air-conditioned accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Chancery Pub / Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 12 per person (approximately)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Doubletree by Hilton Pleasant Prairie Kenosha Hotel
  • Doubletree by Hilton Pleasant Prairie Kenosha Pleasant Prairie
  • Doubletree Hilton Pleasant Prairie Kenosha Hotel
  • Doubletree Hilton Kenosha Hotel
  • Doubletree Hilton Pleasant Prairie Kenosha
  • Doubletree Hilton Kenosha

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.