In Santa Cruz de Tenerife .Within a 5-minute walk of the hotel, you'll find Rambla de Santa Cruz and Garcia Sanabria Park. Nuestra Senora del Pilar Parish and Almeyda Military Museum are also within half a mile (1 km).
What's nearby
Rambla de Santa Cruz - 1 min walk
Garcia Sanabria Park - 1 min walk
Plaza de Espana - 14 min walk
Tenerife Auditorium - 3 min drive
Centro Comercial Meridiano - 4 min drive
Getting around
Chimisay - 11 min drive
Tenerife South Airport (TFS) - 48 min drive
Restaurants
Strasse Park - 2 min walk
Bar-Terraza Parque García Sanabria - 5 min walk
Los Menceyes - 1 min walk
Cerveceria Santa Cruz Bulevar - 8 min walk
La Verdulería - 7 min walk
About this property
Iberostar Heritage Grand Mencey
Luxurious eco-certified hotel with 4 restaurants
Iberostar Heritage Grand Mencey offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.
Business amenities include a business center and 9 meeting rooms. A sauna, spa services, and a terrace are also featured at the luxury Iberostar Heritage Grand Mencey.
Smoking is allowed in designated areas at this 5-star Santa Cruz de Tenerife hotel.
1 building
261 guestrooms or units
4 levels
4 dining venues
2 bars or lounges
Built in 1950
Deli
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
ATM
Bellhop
Elevator
Smoking in designated areas
Water dispenser
Bar by the pool
Iberostar Heritage Grand Mencey offers 261 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.
This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
SPA Sensations has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Awards and affiliations
Eco-Certified Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Offsite parking available (EUR 12 per day)
Limited onsite parking
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Daily buffet breakfast available for a fee: EUR 20 to 30 for adults and EUR 20 to 30 for children
2 bars/lounges
4 restaurants
A poolside bar
Snack bar/deli
Things to do
Full-service spa
Health club
Outdoor pool
Piano
Pilates classes
Sauna
Steam room
Yoga classes
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Room amenities
Entertainment
Plasma TV with satellite channels
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels
Food and drink
Coffee/tea maker
Limited room service
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 20–30 for adults, and EUR 20–30 for children
Nearby parking fee: EUR 12 per day (66 ft away)
Facilities fee: EUR 20 per person, per day and includes use of: spa
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Grand Hotel Mencey
Hotel Iberostar Mencey
Iberostar Heritage Mencey
Iberostar Grand Hotel Mencey Santa Cruz de Tenerife
Iberostar Grand Mencey
Iberostar Heritage Grand Mencey Hotel
Iberostar Hotel Grand Mencey
Iberostar Hotel Mencey
Iberostar Mencey
Iberostar Mencey Grand Hotel
Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
Iberostar Heritage Grand Mencey Santa Cruz de Tenerife
Iberostar Heritage Grand Mencey Hotel Santa Cruz de Tenerife
Iberostar Heritage Grand Mencey Tenerife/santa Cruz De Tenerife
Frequently asked questions
How close is Iberostar Heritage Grand Mencey to the airport?
Iberostar Heritage Grand Mencey is 8.6 mi (24-min drive) away from the Santa Cruz de Tenerife (TFN-Tenerife North) airport, the closest popular airport to the property.
How much does it cost to stay at Iberostar Heritage Grand Mencey?
As of May 2, 2024, prices found for a 1-night stay for 2 adults at Iberostar Heritage Grand Mencey on May 23, 2024 start from $124.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Iberostar Heritage Grand Mencey have an airport shuttle?
Airport shuttle services are not available at Iberostar Heritage Grand Mencey.
How close is Iberostar Heritage Grand Mencey to the beach?
This hotel is 8.8 mi (16-min drive) from Teresitas Beach and 1.9 mi (7-min drive) from Playa de Valleseco. Don't forget your sunscreen!
Does Iberostar Heritage Grand Mencey offer free breakfast?
Free breakfast isn’t offered at Iberostar Heritage Grand Mencey, but buffet breakfast is offered for a fee of between EUR 20 and 30 for adults, EUR 20 and 30 for children. It's available every day from 7:00 AM to 10:30 AM.
Is there a casino at Iberostar Heritage Grand Mencey?
No, there is no casino at this hotel.
What time is check-in at Iberostar Heritage Grand Mencey?
Check-in start time: 3:00 PM; Check-in end time: anytime.
Is there free parking at Iberostar Heritage Grand Mencey?
Free parking is not available at this hotel.
Does Iberostar Heritage Grand Mencey have a pool?
Iberostar Heritage Grand Mencey features an outdoor pool.
Does Iberostar Heritage Grand Mencey have a restaurant?
There are 4 onsite restaurants, offering options like international cuisine, a poolside location, and al fresco dining.
Does Iberostar Heritage Grand Mencey have a spa?
Pamper yourself with a day at SPA Sensations, where you can enjoy mani/pedis, massages, and body wraps.
How close is Iberostar Heritage Grand Mencey to downtown Santa Cruz de Tenerife?
Iberostar Heritage Grand Mencey is 0.6 mi away from Santa Cruz de Tenerife.
Iberostar Heritage Grand Mencey Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great historical character snd lovely gardens, very good breakfast and dinner menu.
One big disappointment which will be shared with every other English guest is the lack of a kettle, tea and milk in the rooms which really should be remedied.
Generally excellent hotel. Well maintained and service very polite and professional. Cleanliness great. Spa was wonderful though extra €20 per person. Good location in city centre.
Sejour tres agreable, beau jardin, grande piscine chauffée, spa excellent, salle sport complète avec jolie vue, chambre vue jardin calme et confortable, le seul bemol : on voit nos voisins quand nous sommes sur notre balcon. Restaurants non testes , bar avec musicien le soir . Nius avons passrs un tres bon sejour