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Alpen Roc

Property class: 3
3-star hotel near La Clusaz Ski Resort

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Photo gallery for Alpen Roc

An indoor swimming pool with a view of snowy mountains through large windows.
A person in a hot tub with metal railings, surrounded by dark tiled walls.
A spacious lounge with a red sofa, multiple seating areas, and large windows offering a view of a snowy landscape.
A spacious lounge area with a high ceiling and wooden beams, featuring comfortable seating and a central fire pit.
A wooden balcony with a view of a snow-covered village and mountains.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
388 Route des Grandes Alpes, La Clusaz, Haute-Savoie, 74220
  • Place, La Clusaz Ski Resort
    ‪1 min walk‬
  • Place, Cret du Merle Ski Lift
    ‪3 min walk‬
  • Place, Beauregard Ski Lift
    ‪5 min walk‬

Room options

View all photos for Economy Double Room

A neatly made bed with white linens and pillows, two bedside lamps, and a wooden headboard.

Economy Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (lits Superposés)

A wooden-paneled room with a bed, two bedside lamps, a telephone, and a framed picture on the wall.

Family Room (lits Superposés)

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Family Room (Bunk Bed)

A wooden-paneled room with a bed, two bedside lamps, a telephone, and a framed picture on the wall.

Family Room (Bunk Bed)

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Double Room

A neatly made bed with pillows, a wooden headboard, a chair, and a lamp in a room with wooden walls and a large window with curtains.

Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with a wooden headboard, two white pillows, a bedside table with a lamp, and a window with striped curtains.

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

A hotel room with a large bed, a chair, and a lamp.

Twin Room, 2 Twin Beds

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

La Clusaz

In La Clusaz .Within a 5-minute walk of this La Clusaz hotel, you'll find La Clusaz Ski Resort and Cret du Merle Ski Lift. Aravis Aquatic Park and La Patinoire Ski Lift are also within half a mile (1 km).

What's nearby

  • La Clusaz Ski Resort - 1 min walk - 0.0 miles
  • Cret du Merle Ski Lift - 3 min walk - 0.2 miles
  • Aravis Aquatic Park - 5 min walk - 0.3 miles
  • Beauregard Ski Lift - 5 min walk - 0.3 miles
  • La Patinoire Ski Lift - 5 min walk - 0.3 miles

Getting around

  • Pringy Station - 31 min drive
  • Geneva International Airport (GVA) - 71 min drive

Restaurants

  • ‪La Ferme - ‬8 min walk
  • ‪Lucia - ‬3 min drive
  • ‪Le Bal - ‬4 min walk
  • ‪Altitude 1647 - ‬17 min drive
  • ‪Le Lion d'or - ‬4 min walk

About this property

Alpen Roc

3-star hotel near La Clusaz Ski Resort
Alpen Roc offers its guests an indoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business center. A terrace, a vending machine, and multilingual staff are also featured at Alpen Roc.

This 3-star La Clusaz hotel is smoke free.

  • 107 guestrooms or units
  • 8 levels
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Alpen Roc offers 107 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 17 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Property payment types

  • Mastercard
  • American Express
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 17 per night (492 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number FR63 419 16559

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alpen Roc
Best Western Alpen Roc
Best Western Alpen Roc Hotel
Best Western Alpen Roc Hotel La Clusaz
Best Western Alpen Roc La Clusaz
Best Western La Clusaz
La Clusaz Best Western
Alpen Roc Hotel La Clusaz
Alpen Roc Hotel
Alpen Roc La Clusaz
Alpen Roc Hotel
Alpen Roc La Clusaz
Alpen Roc Hotel La Clusaz

Frequently asked questions

How close is Alpen Roc to the airport?

Alpen Roc is 43.8 mi (71-min drive) away from the Geneva International Airport (GVA) airport, the closest popular airport to the property.

Does Alpen Roc have an airport shuttle?

Airport shuttle services are not available at Alpen Roc.

How close is Alpen Roc to the beach?

This hotel is 15.8 mi (36-min drive) from Plage Municipale de Menthon Saint Bernard.

Does Alpen Roc offer free breakfast?

Alpen Roc does not offer free breakfast.

Is there a casino at Alpen Roc?

No, there is no casino at this hotel.

What time is check-in at Alpen Roc?

Check-in begins at 4 PM.

Is there free parking at Alpen Roc?

Free parking is not available at this hotel.

Does Alpen Roc have a pool?

Alpen Roc features an indoor pool.

Does Alpen Roc have a restaurant?

Yes, there is a restaurant on site.

Does Alpen Roc have a spa?

There are no spa services available at this hotel.

How close is Alpen Roc to downtown La Clusaz?

Alpen Roc is 0.2 mi away from La Clusaz.

Alpen Roc Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 38 out of 110 reviews
Rating 8 - Good. 41 out of 110 reviews
Rating 6 - Okay. 23 out of 110 reviews
Rating 4 - Poor. 6 out of 110 reviews
Rating 2 - Terrible. 2 out of 110 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Hotel,I really enjoyed my stay. Professional and courteous staff. Great location to the Village and slopes. Perfect for families with pool, jacuzzi and billiards. They say they speak English, but not that I saw. It was not an issue.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel, très bien situé.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Property conditions & facilities
Hôtel réservé en Pré-paiement, étaient persuadés que j’avais payé auprès d’Hotel.com. Apres moultes explications, les aient enfin réglé mais ensuite très compliqué pour obtenir la facture… Chambres très moyennement entretenues, vétustes. Petit déjeuner symphatique.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Le jacuzzi était froid et les chambres insipides..
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charmant hôtel

Ravis de notre court séjour à Alpen Roc. Déco type châlet très sympa. Literie comfortable, hôtel silencieux, nous avons bien apprécié le 'All inclusive', goûté, bar, centre de remise en forme. On ne peut que recommander.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel charmant et personnel très agréable

Hôtel charmant. Séjour très agréable. Personnel très agréable et accommodant. PDJ très bon et copieux. Les chambres sont très cosy mais je prendrai une chambre plus grande la prochaine fois. Très bien placé dans le village tout en étant près des pistes. Je reviendrai avec grand plaisir.
Stayed 7 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would happily stay again. Only issue was hot water not available at what i guess was peak time as everyone getting ready for dinner.
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour agréable, nourriture excellente avec grand plus apprécié......lunch et boissons pour pique-nique gratuit.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bonne surprise!!

Tout est inclus dans le tarif, boissons, goûter, pique nique si besoin, piscine, sauna, hammam, jacuzzi !! C’était super!!
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Accueil super. Locaux typiques montagne. Chambres tres propres.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bien placéPersonnel super mais trop cher hors sais

Bon hôtel mais un peu cher hors vacances scolaire 240 euros la nuit. Accueil super personnel super petit dej. Rien ne manque Buffet du soir excellent rapport qualité prix. Copieux pour nous mais bonne formule. Très beau buffet et bien présenté et avec de bons produits Rajouter Une formule avec Un buffet entree fromage ou entrée dessert serait un plus pour Les gens qui comme nous mangeons peu Perso un buffet entrée fromage avec mon mari nous aurait parfaitement convenu et j’ai entendu d’autres personnes en parler Hôtel bien placé plein centre et nous avons eu la chance d’avoir une place juste devant l’entrée Chambre parfaite spacieuse, très propre. Il y a De quoi ranger, mais coffre ne fermait pas. Literie moyenne et insonorisation a revoir car on entend les gens qui vont aux toilettes et prennent leur douches Personnel adorable et très gentil accueil serveur et serveuses. Mention spéciale pour la serveuse de Bayonne adorable. Les cuisiniers sont très sympas et la cuisine est excellent et variée Buffet vraiment appétissant et copieux. Excellent rapport qualité prix et mention très bien pour petit dej et dîner Nous reviendrons.
Stayed 2 nights in Mar 2019
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Very overpriced. Paid £550 per night B&B for a cramped, dark room. Reception area nice but the rest of the hotel is tired. Needs to rethink it's pricing.
Stayed 4 nights in Feb 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bedrooms are tiny and need an update. Shockingly expensive for what you get.
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel chaleureux et agréable, zone bar cozy et concept open bar pratique, espace piscine/spa/ sauna très plaisant, petit déjeuner médiocre (thé insipide, même choix chaque jour, peu de mise en valeur des produits locaux)
Stayed 5 nights in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel mit freundlichen Mitarbeitern. Das Zimmer war ordentlich groß, das Bett gemütlich. Der Schwimmbereich ist ebenso wertvoll und sehr angenehm nach einem Skitag. Das inkl. Frühstück und die Getränke sind auch sehr gut angekommen. Trotzdem einige Punkte waren nicht für den hohen Preis ausreichend : - zu wenige Möglichkeiten, die nasse Skikklamotten zu trocknen - das Fenster im Zimmer schließte schwer und war nicht luftdicht - 30€pP für ein eher durchschnittliches Abendessen ist völlig übertrieben - nach Schneefall half niemand, das Auto auf dem Parkplatz zu befreien - der Lage hatte auch nicht den Preis gerechtfertigt, das man noch 5-6min in skimonture laufen muss. Also ein schönes Hotel, wofür man zu viel im Höchstsaison bezahlt..
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Tres bonne formule all inclusive Robe de chambre devrait etre fournie
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour à l'Alpen Roc en janvier 2019

Les +: Personnel très accueillant et serviable, restauration, déco des chambres, all inclusive Les -: ménage de la chambre oublié 1 jour, odeur d'égout dans la salle de bain, pas d'ascenseur pour aller au 5ème étage (accès à pied depuis le 4ème)
Stayed 4 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tip top

Point négatif Nous avions une chambre économique et donc pas de vue Point positif Situation hôtel dans son ensemble top Petit déjeuner fantastique varié Possibilité de faire sandwich pour le midi c'était top et goûter à partir de 16h tip top J'y retournerais avec plaisir
Stayed 5 nights in Aug 2018
Verified review

6/10 Okay

Liked: Cleanliness

bon rapport qualité /PRIX

bien situé , bon petit déjeuner , possibilité de faire son casse croûte de midi : excellente idée diner plus que correct et personnel très sympa
Stayed 5 nights in Aug 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não recomendável.

Absurdamente desconfortável. A única coisa positiva foi o café da manhã.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très bien situé accueil parfait prestations très correctes pour le prix
Stayed 3 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Très bien à tout point de vue : calme, bonne literie, propreté, chambre spacieuse, petit-déjeuner copieux et varié. Je conseille.
Stayed 5 nights in Jul 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Das familienfreundliche Hotel diente uns für einen spontanen Kurzurlaub anlässlich der Tour de France (Etappe 11 + 12 führten durch die Umgebung). Unser Zimmer war im 7. Stock, erreichbar über 2 Aufzüge, einer davon war an einem Abend defekt. Der lange Gang bis zum nächsten Aufzug könnte etwas Dekoration gebrauchen. Das Frühstück war ausreichend, man konnte sich für unterwegs etwas mitnehmen (Alufolie lag bereit), es gab auch freie Getränke bis spät abends, vermutlich war das alles unter "All inclusive" gemeint, das Abendessen war hier aber nicht inbegriffen. Die in der Werbung angegebenen freien Parkplätze vor dem Hotel reichen nicht annähernd aus, allen Gästen einen Parkplatz zu gewähren. Man hätte etwas weiter weg vom Hotel auch noch kostenlos parken können, was für Gäste (Familien) mit viel Gepäck etwas ungünstig ist. Die Lage des Hotels ist im Zentrum.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preciosas vistas a las montañas

El hotel está rodeado de montañas y con unas vistas preciosas. El entorno es ideal y la ubicación es perfecta si se va a esquiar. La habitación era sencilla aunque necesitaría alguna pequeña reforma. En el restaurante hay buffet libre y estás obligado a pagar los 30 euros que cuesta el menú. A nosotros nos apetecía comer algo ligero para la cena pero no tienes otra opción.
Stayed 2 nights in May 2018

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