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91.0% Based on 558 reviews TripAdvisor Traveler Rating 4.5 out of 5

Hotel Description

5-star ski-in/ski-out hotel near La Clusaz Ski Resort

Skiing getaway

Your stay at this La Clusaz hotel places you within a 10-minute walk of La Clusaz Ski Resort and Aravis Aquatic Park. Le Hameau des Alpes and Beauregard Cross Country Ski Area are also within 3 miles (5 km).

Luxury amenities

This luxury hotel features ski-in/ski-out access, a full-service spa, and 2 restaurants. Enjoy the free ski shuttle and onsite ski storage. Families will appreciate the arcade/game room, onsite laundry facilities, and free childcare.

Free WiFi, Smart TVs

The 54 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include Smart TVs, free newspapers, and in-room massages.

Suite Privilege

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Privilege Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend out of 558 reviews

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Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar. There are 2 restaurants on site, along with a snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers ski storage, an indoor pool, and a health club. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star La Clusaz hotel.

  • 1 building
  • 54 guestrooms or units
  • 2 dining venues
  • Built in 2010
  • Bar or lounge
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Ski equipment storage
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Geneva (GVA-Cointrin Intl.) (54.7 km / 34 mi)
  • Property shuttles: Free area shuttle within 7 km and ski shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Au Coeur du Village offers 54 accommodations with safes and complimentary newspapers. Smart televisions are featured in guestrooms. This La Clusaz hotel provides complimentary wireless Internet access.

  • In-room dining (24 hours)
  • Smart television
  • Newspapers (free)
  • Massage in room (surcharge)
  • Safe
  • Sound-insulated rooms

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Le Cinq - This fine-dining restaurant serves dinner only.

Le Coeur - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing on site
  • Cross-country skiing nearby

Spa Services

Cristal SPA has 6 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: EUR 20 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 3.00 per night for guests up to 18 years old.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 15 for children (approximately)
  • Pet fee: EUR 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Au Coeur Village
  • Au Coeur Village Hotel
  • Au Coeur Village Hotel La Clusaz
  • Au Coeur Village La Clusaz

You should know

  • Pool access available from 8 AM to 10 PM.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.