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4.0 out of 5

"Hotel is down a small dirt road, near lots of construction. You have to cross a busy road to get to the beach but it's only a 5 minute walk (not too b ... " More

By a verified traveler on Sat 12 Jan 2019

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Hotel Description

Family-friendly 5-star resort near Phuket FantaSea

Close to the beach

Within a 15-minute walk of the resort, you'll find Kamala Beach and Phuket FantaSea. Also, Surin Beach is within 2 miles (3 km) and Patong Beach is within 6 miles (10 km).

Poolside dining

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury resort. There's fun for all ages with a free kid's club and a children's pool, and supervised childcare is an added bonus. Enjoy the gym and perks like free self parking and free WiFi.

Free WiFi, refrigerators

The 180 soundproofed guestrooms offer free WiFi and minibars. Other amenities include balconies or patios, living rooms, and LED TVs with cable channels.

Suite, 2 Bedrooms (Haven)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom (Haven)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 1 Bedroom (Fun)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms (Fun)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 3 Bedrooms (Robinson)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Swissotel Suites Phuket Kamala Beach ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Swissotel Suites Phuket Kamala Beach

Everyone (1)
5 out of 5

Secluded, but yet close

Stayed here on a business trip. Clean, quiet, and excellent service. The staff was very friendly. Because of its secluded location, the hotel was quiet. It was a short taxi ride to Patong and ~45 minutes to the airport. The pool is large and will keep the kids busy. The breakfast buffet has fresh fruit, juices, and plenty of made-to-order choices. The hotel has a security at the entrance of their driveway -- 24 hours. Did I mention the staff was very friendly?

Posted by on Oct 22, 2009

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3 out of 5
Hotel is down a small dirt road, near lots of construction. You have to cross a busy road to get to the beach but it's only a 5 minute walk (not too bad). The hotel rooms are a bit run down and I would not rate this hotel as a 5-star. Food at the hotel is very expensive, compared to everywhere else we stayed throughout Thailand. The hotel staff was lovely which was a huge plus. The pool area is nice but very busy with kids and they even had a poolside movie playing in the evening. This resort was full of families with young children because of the kids club but surprisingly it was not noisy in our room. That being said, I would not recommend this place for a couples getaway. We were there only for one night so it was not an issue but I would not have enjoyed an extended stay at this hotel. For young families, I am sure this is a well-suited hotel. Kamala beach is a long beach with lots of restaurants and easy water access for children.

Posted by on Jan 12, 2019

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Comment from Hotel Management

Jan 15, 2019 by Claudio

Dear Guest, thank you for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. Thank you for sharing you experience with us. We will look into your comments right away. Thank you for letting us know.

About the Swissotel Suites Phuket Kamala Beach

Location 100/10 Moo3, Kamala Beach, Kamala, Phuket 83150

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Swissotel Suites Phuket Kamala Beach offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A children's pool, a fitness center, and spa services are also featured at the luxury Swissotel Suites Phuket Kamala Beach. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Kamala resort.

  • 180 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Swissotel Suites Phuket Kamala Beach offers 180 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate living rooms. LED televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Kamala resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Separate bedroom
  • Living room
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Joe Kool's - This poolside bar serves lunch and dinner. A children's menu is available. Happy hour is offered.

The Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Grab & Go - This café serves light fare only. Open daily.

Baithong Thai & Seafood - This restaurant serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Boat tours nearby
  • Snorkeling nearby
  • Scuba diving nearby

Spa Services

Serenity Day Spa has 3 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 6
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1300.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Swissotel Suites Phuket Kamala Beach

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert).

  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 353 for adults and THB 177 for children (approximately)
  • Airport shuttle fee: THB 1300 per vehicle (one way)
  • Early check-in fee: THB 2000 (subject to availability)
  • Late check-out fee: THB 2000 (subject to availability)
  • Rollaway bed fee: THB 1300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phuket Swissotel Resort
  • Swissotel Phuket
  • Swissotel Resort
  • Swissôtel Resort Phuket Suites
  • Swissotel Resort Phuket Kamala
  • Swissotel Phuket Kamala
  • Swissôtel Phuket Kamala Beach Suites
  • Swissôtel Phuket Suites
  • Swissotel Resort Phuket
  • Swissotel Phuket Kamala Beach
  • Swissôtel Resort Phuket Kamala Beach Suites
  • Swissotel Resort Phuket Kamala Beach
  • Courtyard Phuket Kamala Beach
  • Swissotel Suites Phuket Kamala Beach Resort
  • Swissotel Suites Phuket Kamala Beach Kamala
  • Swissotel Suites Phuket Kamala Beach Resort Kamala
  • Courtyard By Marriott Phuket At Kamala Beach Hotel Kamala

You should know

  • Swissotel Suites Phuket Kamala Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.