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4.5 out of 5

"This hotel is in an ideal position. It was quite convenient to where we needed to be. Casey Willets would be the ultimate in Customer Service. Above a ... " More

By a verified traveler on Sat 14 May 2022

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Hotel Description

3-star hotel near Arizona Mills Mall

City center stay

You'll be within half a mile (1 km) of Arizona Mills Mall and 2 miles (3 km) of LEGOLAND® Discovery Center with a stay at this Tempe hotel. SEA LIFE Arizona Aquarium and Oasis Water Park are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free perks include buffet breakfast, free self parking, and an area shuttle.

Sofa beds, WiFi

Featuring conveniences like sofa beds and sitting areas, the 121 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include wired Internet, refrigerators, and microwaves.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$82* Per night/room Jun 2 - Jun 3

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

SpringHill Suites Tempe at Arizona Mills Mall ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SpringHill Suites Tempe at Arizona Mills Mall

Everyone (11) Couples (3) Family (4)
5 out of 5
This hotel is in an ideal position. It was quite convenient to where we needed to be. Casey Willets would be the ultimate in Customer Service. Above and beyond helpful and I appreciated a bit of a chat when time permitted. We really enjoyed our stay and will look forward to a future stay. Thank you.

Posted by on May 14, 2022

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5 out of 5
Old, not very clean - dirty carpet

Posted by on Nov 10, 2021

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Comment from Hotel Management

Nov 10, 2021 by Casey

Thank you for your feedback. We will notify the Housekeeping Team of your experience so that they can figure out where the missing link was. Thank you again for letting us know. We hope we can welcome you back to the property when your travels bring you back to the Tempe Area!

5 out of 5
With no control by the property there’s a lot of homeless and other undesirables I hate to use that term on the outskirts of the property so we stayed concerned overnight about our vehicles being OK but apparently they do have security but the room is beautiful

Posted by on Sep 5, 2021

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Comment from Hotel Management

Sep 12, 2021 by Casey

Thank you for your feedback! We are so glad that you enjoyed your stay with us! We hope we can welcome you back to the property when your travels bring you back to the Tempe Area!

4 out of 5
Area with sitting next to pool was very dirty. Neighborhood is a little sketchy.

Posted by on May 2, 2021

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Comment from Hotel Management

May 3, 2021 by Casey

Thank you for your feedback. We have passed your comments on to our Housekeeping and Engineering teams about the pool. We hope we can welcome you back to our hotel when your travels bring you back to the Tempe area!

3 out of 5
Nothing. Dryer only blew cold air, shower drain broken. Cold water. Ac unit was warm. Room was not clean upon arriving.

Posted by , from Tempe az on Sep 20, 2020

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Comment from Hotel Management

Oct 9, 2020 by Springhill Suites

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5 out of 5

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 28, 2019 by Springhill Suites

Thank oyu for staying with us, we appreciate the feedback!

5 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Mark P.

Dear Anonymous, Thank you for taking the time to share your feedback regarding your stay with us. We are very pleased that you enjoyed your stay us. I can say we look forward to your next visit. We hope you enjoyed our newly renovated guest suites and lobby. Sincerely, Mark Perry General Manager

4 out of 5

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 14, 2019 by Mark P.

Dear Anonymous, Thank you for taking the time to share your feedback regarding your stay with us. We are very pleased that you enjoyed your stay us. I can say we look forward to your next visit. We hope you enjoyed our newly renovated guest suites and lobby. We are looking into your concern regarding the mini-refrigerator. Sincerely, Mark Perry General Manager

5 out of 5

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 22, 2019 by Mark P.

Dear Anonymous, Thank you for taking the time to share your feedback regarding your stay with us. We are very pleased that you enjoyed your stay us. I can say we look forward to your next visit. We hope you enjoyed our newly renovated guest suites and lobby. Sincerely, Mark Perry General Manager

5 out of 5

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 24, 2019 by Mark P.

Dear Anonymous, Thank you for taking the time to share your feedback regarding your stay with us. We are very pleased that you enjoyed your stay us. I can say we look forward to your next visit. We hope you enjoyed our newly renovated guest suites and lobby. Sincerely, Mark Perry General Manager

About the SpringHill Suites Tempe at Arizona Mills Mall

Location 5211 S Priest Dr, Tempe, AZ 85283

Property Features

SpringHill Suites Tempe at Arizona Mills Mall offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 365 square feet (34 square meters). Barbecue grills, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites Tempe at Arizona Mills Mall. An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free. This 3-star Tempe hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 3 levels
  • 365 sq ft of conference space
  • 34 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle, area shuttle within 5 mi, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

SpringHill Suites Tempe at Arizona Mills Mall offers 121 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

SpringHill Suites Tempe at Arizona Mills Mall offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 5 per pet, per day, plus a one-time cleaning fee of USD 50
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 5 per pet, per day plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SpringHill Suites Hotel Tempe Arizona Mills Mall
  • SpringHill Suites Tempe Arizona Mills Mall
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  • SpringHill Suites Tempe at Arizona Mills Mall Hotel
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.