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Hampton Inn & Suites Phoenix/Tempe

2.5-star property
1415 N. Scottsdale Road, Tempe, AZ 1-855-201-7819
3.8 out of 5
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See all 16 travelocity Reviews

"It was in a convenient location " More

By a verified traveler on Wed 22 Sep 2021

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Hotel Description

Hotel near Arizona State University in Tempe

Close to airport

You'll find Arizona State University and Tempe Town Lake within 2 miles (3 km) of this Tempe hotel. Big Surf and Papago Park are also within 2 miles (3 km).

Renovated in 2015

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 117 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Free newspapers, free local calls, and hair dryers are also available.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144* Per night/room Jan 30 - Jan 31

Room, 1 King Bed with Sofa bed, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

King, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn & Suites Phoenix/Tempe ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hampton Inn & Suites Phoenix/Tempe

Everyone (7) Business (1) Couples (4) Family (3)
5 out of 5

Posted by on Oct 3, 2021

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5 out of 5
N/A

Posted by , from ESCONDIDO on Sep 24, 2021

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Comment from Hotel Management

Oct 3, 2021 by Joan R

Thanks for the great score! We are so glad you enjoyed your stay!

4 out of 5
It was in a convenient location

Posted by on Sep 22, 2021

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Comment from Hotel Management

Oct 3, 2021 by Joan R

We are so glad you enjoyed your stay. We hope to see you again.

5 out of 5
Nice hotel, good parking, good service, nice room.

Posted by , from LA SELVA BEACH on Sep 20, 2021

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Comment from Hotel Management

Sep 22, 2021 by Joan R

Thanks for the great score! We are thrilled you had a great stay!

5 out of 5
The beds are very comfortable.

Posted by on Aug 29, 2021

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Comment from Hotel Management

Sep 1, 2021 by Joan R

Thank you for your feedback. We are so glad you enjoyed your stay and our beds. Please come back again soon for another restful night's sleep.

3 out of 5
Clean property and good location for us. However, one of the reasons we booked here was for the pool. The description indicated the pool was open and we even received a note at check in confirming pool was open. But when the kids and I went to check it out, we discovered it was closed for cleaning. Remained closed during our entire stay. Would have been helpful to know in advance. We might have made other arrangements.

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 11, 2021 by Joan R.

Thank you for your feedback. I am sorry about the pool closure, it was not planned, but unfortunately necessary. I understand your frustration, we never want to disappoint our guests, especially children. Thank you for choosing to stay with us and we do hope to see you another time.

1 out of 5
i never stayed there. i got there 330 am and she was rude and very putout. i would appreciate a call from you .i am stopping payment because of this. i was at ER with my mother since i flew in. and never got to get to hotel till 3am

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 11, 2021 by Joan R

Thank you for taking the time to post this response about your experience. We take every review seriously and believe this experience deserves additional attention. I sent you a private message containing my contact details and ask that you please reach out so we may discuss further.

2 out of 5

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 26, 2021 by Dominick C. GM

Thank you for taking the time to review us. It is never our intention to disappoint a guest and from your scores I do see we have room for improvement. If you can please reach out and let me know what led you to your scores we would greatly appreciate it. We are always looking to grow and improve our service.

3 out of 5
We booked this location because of the hot tub and breakfast perk. The hot tub didn't work and was cold and full of algae. I waited downstairs in the lobby for 2 hours and they never served breakfast like to stated they would from 6am-10am upon arrival. We stayed 3 days and they didn't serve breakfast all 3 days. Just had coffee set out and I don't drink coffee. In the bathrooms it posted that if you need anything else to page room service and we did for towels and they told us to come get them from the front desk. Very disappointed. Paid waaaaay too much for a terrible experience.

Posted by on Mar 21, 2021

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Comment from Hotel Management

Mar 22, 2021 by Joan R

Thank you for your feedback. I am sorry that your stay fell short of your expectations. Our hot tub did have a mechanical issue that has been resolved. I am sorry that there was a misunderstanding regarding breakfast. We do offer breakfast to-go boxes every morning from 6am-10am at the front desk. Due to limited staffing, we ask guests to pick up towels at the desk. When there are housekeepers working, we are happy to deliver them. Thank you for choosing to stay with us, we do hope you will give us another try in the future.

3 out of 5
The room looked like it was out of date. There was white questionable marks on the couch, there was a random pill slightly under the bed, it was hell to find someone to get fresh linen from the mini fridge didnt keep anything cold and there was no microwave.

Posted by on Dec 28, 2020

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About the Hampton Inn & Suites Phoenix/Tempe

Location 1415 N. Scottsdale Road, Tempe, AZ 85281

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hampton Inn & Suites Phoenix/Tempe offers its guests an outdoor pool, a 24-hour health club, and a spa tub. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available daily. There are 2 meeting rooms available. The business-friendly Hampton Inn & Suites Phoenix/Tempe also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Hampton Inn & Suites Phoenix/Tempe was completed in July 2015. This Tempe hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 4 levels
  • 2 conference rooms
  • Built in 2015
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Phoenix/Tempe offers 117 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Phoenix Tempe ASU Area Hotel
  • Hampton Inn ASU Area Hotel
  • Hampton Inn Phoenix Tempe ASU Area
  • Hampton Inn ASU Area
  • Hampton Inn Phoenix/Tempe Hotel Tempe
  • Hampton Inn Phoenix/Tempe Hotel
  • Hampton Inn Phoenix/Tempe Tempe
  • Hampton Inn Phoenix/Tempe
  • Hampton Inn Suites Phoenix / Tempe ASU Area
  • Hampton Inn Suites Phoenix/Tempe
  • Hampton & Suites Phoenix Tempe
  • Hampton Inn & Suites Phoenix/Tempe Hotel
  • Hampton Inn & Suites Phoenix/Tempe Tempe
  • Hampton Inn & Suites Phoenix/Tempe Hotel Tempe

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.