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"The personnel are outstanding professionals and people overall. The cleanliness of the floors was very disappointing " More

By a verified traveler on Mon 28 Oct 2019

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Hotel Description

Hotel near Arizona State University in Tempe

In suburbs

You'll find Arizona State University and Tempe Town Lake within 3 miles (5 km) of this Tempe hotel. Tempe Beach Park and Diablo Stadium are also within 3 miles (5 km).

Renovated in 2016

This hotel features an outdoor pool and a gym. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, kitchens

The 94 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, sofa beds, and sitting areas. Housekeeping is available on request.

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$72* Per night/room Nov 15 - Nov 16

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Extended Stay America Suites Phoenix Airport Tempe ratings based on 13 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Phoenix Airport Tempe

Everyone (6) Family (3)
3 out of 5
The personnel are outstanding professionals and people overall. The cleanliness of the floors was very disappointing

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 29, 2019 by M. Johnson

Thank You for staying with us. We appreciate your feed back. We take all reviews very seriously. We will strive to do better a better job. We look forward to seeing you in the future and hope you notice our improvements.

2 out of 5
I won’t be staying here again. Staff was mediocre at first greeting, they didn’t have extra pillows for the pull-out bed and the double bed I slept in was very firm and uncomfortable. The a/c unit was right next to the pull-out bed so we couldn’t put the temp down low enough to cool off the whole room without my kids on the pull-out bed freezing to death. ‘Continental breakfast’ was muffins and granola bars.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Hotel Management

We are very sorry and cannot apologize enough for the difficulties you and your kids have during the stay. Your concern regarding the pillows is shared with the front desk team to be better equipped in the future. It was also disappointing to know you did not like our breakfast offerings. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. What you experienced is not acceptable, but we would like you to consider giving us a chance to improve your impression of us on your next visit to our area. Sincerely, Hotel Management

5 out of 5

Posted by on Sep 26, 2019

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Comment from Hotel Management

Oct 14, 2019 by M. Johnson AGM

Thank you for your feed back

4 out of 5
Good value for the verly low price to stay here. Room smelled a little, tv's dont have high def, but it was only 50 bucks a night so i cant be too upset.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by Hotel Management

Thank you for taking the time to let us know your stay at Extended Stay America. We are delighted to read you found us to be a good value and had an overall pleasant visit. Your comments regarding the odor and television will be shared with the appropriate team. We look forward to seeing you again soon. Sincerely, Hotel Management

1 out of 5
Looked ok. I arrived and was told there was no room for me. It was after 10:30 pm.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by Hotel Management

Thank you for your review. We apologize for the mix-up with your reservation and the inconvenience you had due to it. Though we are confident this was an isolated incident, we’re reviewing this with our staff to make sure such scenarios are prevented from happening again. We hope we have a future opportunity to restore your confidence in us. Sincerely, Hotel Management

5 out of 5

Posted by on Jul 2, 2019

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Comment from Hotel Management

Aug 29, 2019 by Major Johnson

Thank you for your feed back. I appreciate you staying with us and look forward to seeing you next time.

5 out of 5

Posted by on Jun 2, 2019

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3 out of 5
We had originally plan on staying dir two days, but we had an emergency which shorten our stay. But we explained and spoke with Travelocity we were still charged anyways.

Posted by on May 10, 2019

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Comment from Hotel Management

May 14, 2019 by Hotel Management

Thank you for choosing us. We delighted to know you had a pleasant stay with us that our offerings were to your satisfaction. We hope to have another chance of hosting you. Sincerely, Hotel Management

4 out of 5
It was a little dirty. It smelled a little weird, but over all not bad.

Posted by on Jan 17, 2019

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Comment from Hotel Management

Jan 18, 2019 by Hotel Management

It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Your feedback regarding the cleanliness is shared with our housekeeping team for review and action. Your business is appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management

4 out of 5

It was adequate for one night's stay.

Pros: The hotel clerk's kindness.
Cons: The hotel room was fine.
Location: The location was near the airport and easily accessible with lyft.
The hotel clerks were helpful, informative, and kind, especially in the difficult situation I was in.

Posted by , from Phoenix on Jan 6, 2018

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Comment from Hotel Management

Jan 6, 2018 by Hotel Management

Thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you for being our guest and we look forward to seeing you in the future! Sincerely, Hotel Management

About the Extended Stay America Suites Phoenix Airport Tempe

Location 2165 W 15th St, Tempe, AZ 85281

Property Features

Extended Stay America Suites Phoenix Airport Tempe offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is served daily. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Extended Stay America Suites Phoenix Airport Tempe. Free self parking is available. A complete renovation of Extended Stay America Suites Phoenix Airport Tempe was completed in October 2016. This Tempe hotel is smoke free.

  • 94 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

Extended Stay America Suites Phoenix Airport Tempe offers 94 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with unspecified sofa beds. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Tempe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Early check-in fee: USD 25 (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hotel Tempe Phoenix Airport
  • Extended Stay America Phoenix Airport Tempe
  • Extended Stay America Phoenix Airport Tempe Hotel
  • Homestead Studio Suites Tempe
  • Homestead Suites Tempe
  • Homestead Tempe
  • Tempe Homestead Suites
  • Homestead Studio Suites - Phoenix Airport / Tempe Hotel Tempe
  • Extended Stay America Phoenix Airport Tempe
  • Extended Stay America Suites Phoenix Airport Tempe Hotel
  • Extended Stay America Suites Phoenix Airport Tempe Tempe
  • Extended Stay America Suites Phoenix Airport Tempe Hotel Tempe

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.