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Extended Stay America Suites Phoenix Scottsdale North

2.5-star property
15501 N Scottsdale Rd, Scottsdale, AZ 1-855-201-7819
2.5 out of 5
See all 20 travelocity Reviews

"very clean and a great price for the location. right in the heart of north Scottsdale better than I expected for the price. " More

By a verified traveler on Sun 04 Apr 2021

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Hotel Description

Scottsdale hotel in North Scottsdale area

Near the airport

Within a 15-minute walk of this North Scottsdale hotel, you'll find Scottsdale Quarter and Kierland Commons. Tournament Players Club (TPC) of Scottsdale and Cactus Park are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. Luggage storage and a safe deposit box are also provided.

Free WiFi, kitchens

The 120 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$86* Per night/room Nov 7 - Nov 8

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites Phoenix Scottsdale North ratings based on 20 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites Phoenix Scottsdale North

Everyone (12) Couples (2) Family (3)
1 out of 5

Posted by on Jun 4, 2021

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4 out of 5
very clean and a great price for the location. right in the heart of north Scottsdale better than I expected for the price.

Posted by on Apr 4, 2021

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5 out of 5
The staff at check in was very helpful and helping me out with any questions

Posted by on Mar 28, 2021

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Comment from Hotel Management

Mar 30, 2021 by Hotel Management

Thank you for choosing Extended Stay America. We are glad you were pleased with the courteous service our front desk staff provided and that you had a pleasant stay. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management

5 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by Management

Thanks for staying with us. We appreciate your feedback!

3 out of 5
This was basically a Motel 6 with slightly better coffee. My room was very dirty with some kind of sticky residue on most surfaces but very noticeable on the bathroom vanity top. The back of the bathroom door was covered in gross spit and the tub drain was clearly falling apart. Even the cable service was clearly not a modern connection as nothing was HD and channels had video artifacts from the improper scaling. The refrigerator was old and very noisy and kept me awake. If this is how ESA properties are run they I would never use one again and I believe they should be removed as a viable option when searching for reputable hotels.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Hotel Management

Thank you for choosing our hotel. We are sorry for the issues you encountered in your room. We have taken note of your comments and have shared it with the housekeeping and maintenance teams so that we can improve our service and facilities going forward. We only wish we had known about these problems as we would have done our best to ensure you were comfortable. Once again, our apologies for the inconvenience you experienced. Sincerely, Hotel Management

3 out of 5
No pool or hot tub. There was garbage in the kitchen garbage can. Kitchen not equipped...had to go to front desk to get anything for the kitchen which was inconvenient. Extra charge for pets and early check in.

Posted by on May 8, 2019

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Comment from Hotel Management

May 9, 2019 by Hotel Management

Thank you for being our guest. We're sorry for the cleanliness issues you encountered in your room and the inconvenience you had due to our dishware policy. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. Also, know the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management

1 out of 5
First room smelled of urine. They moved us to another room. Bed was HARD, pillows were either lumpy or flat. No hair dryer in bathroom, no coffee pot in room, air conditioner did not have a constant fan setting so room was hot/cold/hot/cold all night as it noisily turned on and off, neighbors ac unit could be hears doing same, could hear neighbor moving around and finally getting up to shower, work trucks arrived at 4:30 am with their back up beepers going off (they continued until i left), sounded like the traffic was driving through our room. Oh yeah, and the low flying planes...... ugh. Never again.

Posted by on Mar 21, 2019

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Comment from Hotel Management

Mar 22, 2019 by Hotel Management

Thank you for evaluating your stay with us. We apologize for the difficulties you encountered while you were here. Please be assured that we have discussed your feedback with the concerned teams, and we’re taking necessary steps to prevent such situations from happening again. We hope to have a future opportunity to restore your confidence in our hotel. Sincerely, Hotel Management

2 out of 5
Staff was inattentive and condescending. What happened to customer service?

Posted by on Mar 20, 2019

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Comment from Hotel Management

Mar 21, 2019 by Hotel Management

Thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations. Our team prides itself on delivering wonderful hospitality, so we are sorry this was not your experience with us. Your feedback is important to us, and we will use it to improve our services going forward. We hope you will give us a chance to provide you with the hospitality you deserve on a future visit. Sincerely, Hotel Management

1 out of 5

Posted by on Mar 20, 2019

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Comment from Hotel Management

Apr 19, 2019 by Hotel Management

Thank you for being our guest. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

4 out of 5
Extended Stay America in Scottsdale fully met out needs for a brief stay

Posted by on Jan 31, 2019

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Comment from Hotel Management

Feb 1, 2019 by Hotel Management

Thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management

About the Extended Stay America Suites Phoenix Scottsdale North

Location 15501 N Scottsdale Rd, Scottsdale, AZ 85254

Property Features

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Phoenix Scottsdale North also features coffee/tea in a common area, laundry facilities, and a front desk safe. Self parking is free. This Scottsdale hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Built in 1997
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Phoenix Scottsdale North offers 120 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Scottsdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hotel Scottsdale Phoenix North
  • Extended Stay America Phoenix Scottsdale North
  • Extended Stay America Phoenix Scottsdale North Hotel
  • Scottsdale Extended Stay
  • Extended Stay America Scottsdale Az
  • Extended Stay Scottsdale
  • Extended Stay America Phoenix Scottsdale North
  • Extended Stay America Suites Phoenix Scottsdale North Hotel
  • Extended Stay America Suites Phoenix Scottsdale North Scottsdale

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.