2/10 Terrible
Phil
Oct 19, 2025
My reservations thru Expedia did not mean a thing to Extended Stay America . they had no rooms available, even if I had a reservation. Unbelievably rude and unapologetic staff. She told me that I could speak to the manager, and when I said yes, I was told that he was already gone for the day but I could call him tomorrow...
It was 10:00 pm and i was left to find a room elsewhere. And to add insult to injury, they told me to contact Expedia for refund, but the hotel charged my credit card for the night after I left in the dark. I was lucky that I had a car, just imagine if you had come in an uber from the airport or if you were a family with children.
save your sanity and dont even think of ANY Extended Stay as an option.
Phil
Stayed 1 night in Oct 2025




























