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4.3 out of 5

"Everything and everyone was wonderful I hope we have the chance to come back to Scottsdale so we can stay at your hotel, again! " More

By a verified traveler on Wed 13 Oct 2021

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Hotel Description

Scottsdale hotel in South Scottsdale area

In entertainment district

Within a 10-minute walk of this South Scottsdale hotel, you'll find Old Town and Scottsdale Waterfront. Also, Scottsdale Fashion Square is within half a mile (1 km) and Western Spirit: Scottsdale's Museum of the West is within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Free WiFi, cable TV

In addition to TVs with cable channels, the 54 guestrooms offer free WiFi and coffee/tea makers. Other amenities include hair dryers, ironing boards, and desks.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$136* Per night/room Nov 21 - Nov 22

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Sundial ratings based on 28 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Sundial

Everyone (6) Couples (2) Family (2)
5 out of 5
Everything and everyone was wonderful I hope we have the chance to come back to Scottsdale so we can stay at your hotel, again!

Posted by on Oct 13, 2021

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5 out of 5
Im not very happy with not refunding the room because of the flight being cancelled I will be fighting this

Posted by on Jan 18, 2020

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Comment from Hotel Management

Jan 20, 2020 by Jessica

We're sorry you are unhappy about this. Unfortunately, most reservations booked through Expedia are non-refundable. If you'd like to discuss this in more detail please reach out.

5 out of 5
The pool/spa area is very nice with a bathroom and shower. The lobby and breakfast are very nice too!

Posted by on May 27, 2019

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Comment from Hotel Management

May 29, 2019 by Jessica G.

Thanks so much!

3 out of 5

Posted by on May 10, 2019

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Comment from Hotel Management

May 10, 2019 by Jessica G.

We appreciate your feedback!

5 out of 5
It was exactly what i needed...staff amazing quiet clean and comfy

Posted by , from San antonio on Nov 5, 2018

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Comment from Hotel Management

Nov 5, 2018 by Jessica G.

Thank you for your feedback, Brian! We look forward to your next visit!

2 out of 5

Annoying Staff

Pros: Cleanliness, location
Cons: Staff procedures
Booked this hotel because I had remodeling going on at home and was suffering from a migraine. Checked in, room was fine. When I felt better I went to eat out and informed the desk person that I would be staying another night due to the construction. He said fine and would make a note of it plus he could offer me a room at a better rate for the next evening. I was woken up very early on that Sunday morning by a leaf blower doing the yard work on a SUNDAY MORNING no less! Later that morning a di gentleman called me AN HOUR before check out to ask me if I was aware of the check out time? I was still trying to rest due to having been ill the day before. I gathered my items and went down stairs to the desk to find out where I would be staying that evening because I knew there would be a change in rooms. He acted like he had no record of me staying another night but found a room and gave me the key so I could go there. I went to the room and it had not been cleaned yet! I left for awhile and then returned later. Spent the night in that room and once again was called in the morning and asked if I was aware of the check out time well before check out time by that same gentleman that had called me the day before!!! He works the morning shifts apparently. I will tell you that I have never been called at any hotel and asked if I was aware of the checkout time. This is rude and pressuring. I will not be recommending this hotel to anyone. Cherie Rosenberg

Posted by , from Phoenix on Jan 15, 2018

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Comment from Hotel Management

Jan 31, 2018 by Jessica G.

Cherie- I am so sorry you didn't have a good experience at our property. I assure you, this isn't a common problem. We hope you'll give us another opportunity to turn things around. Please let us know if there's anything we can do for you in the future.

5 out of 5

Very accomodating reservations

Pros: Breakfast, the architecture, the location, and the pool.
Location: Scottsdale fashion center just down the road.
Travelocity charged us $147 to reserve this hotel, but there was no record at the hotel once we arrived in person. The Hotel front desk was very accomodating, and had a room for $98 for one night with 4 people. They even tried to figure out why the reservation didn't make it. Now we need to get our money back from Travelocity, as the credit card bill showed Travelocity charged us ,but never got our reservation there. We had to provide a credit card for the $98 in person of course. Probably will not use Travelocity again.

Posted by on Jun 28, 2017

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Comment from Hotel Management

Jul 7, 2017 by Jessica G.

Thank you for your review! I am elated to hear that the front desk assisted you with the situation and was able to accommodate you at a better rate! We hope to see you again soon!

3 out of 5

nice staff-don't open until all construction done

No tv because new network and not enough controllers-moving a kid in for college and not a lot to do at night when Hot pool closed at 10. All rooms outside so had to walk through lobby or vault walkway to get to elevator or door. House keeping open door even when asked not too. But decent

Posted by , from h on Aug 16, 2016

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4 out of 5

Odd layout but nice place

Pros: Location, amenities-breakfast, pool
Nice, very very clean hotel! Odd layout in that if you want to use the pool and your room faces the street, you have to walk through the lobby and cross the back driveway to take a dip. Pool area is great-has a little cabana like seating area and its own toilet and shower-nice touch! Breakfast was great, and 24 hour coffee in the lobby. Only complaint was after the first night of a three night stay we left the do not disturb sign on the door, but after the second night, housekeeping passed us by again. Not a huge deal. If there was a problem I'm sure that the attentive front desk staff would have addressed it for us. Close to Old Town.

Posted by , from Milford, NJ on May 15, 2016

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4 out of 5

Great place to stay

Pros: Cleanliness even with some renovations happening! Location in old town!
Cons: Just finish the reno, make the gate to the pool easier to open from inside pool ares
Location: Walking distance to night clubs, restaurants and shopping
Staff was very friendly and helpful. The grounds are well kept. Quiet!

Posted by , from Holt Mi on Oct 31, 2015

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Sundial offers its guests an outdoor pool, a spa tub, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces. There's an onsite business center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Sundial. Limited free parking is available on a first-come, first-served basis. This Scottsdale hotel is smoke free.

  • 54 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Bar or lounge
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Sundial offers 54 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. This Scottsdale hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per day
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Sundial
  • Best Western Plus Sundial Hotel
  • Best Western Plus Sundial Hotel Scottsdale
  • Best Western Plus Sundial Scottsdale
  • Best Western Sundial
  • Best Plus Sundial Scottsdale
  • Best Western Plus Sundial Hotel
  • Best Western Plus Sundial Scottsdale
  • Best Western Plus Sundial Hotel Scottsdale

You should know

  • Pool access available from 8 AM to 8 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.