"This resort is conveniently located. It is a ten minute walk to Phillipsburg. Great food and friendly staff. Rooms are clean. I would recommend p ... " More

By a verified traveler on Tue 02 May 2017

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Hotel Description

4-star beachfront property with 3 outdoor pools

Beachfront retreat

With a stay at this property, you'll be convenient to Great Bay Beach and Little Bay Beach. Also nearby are Yoda Guy Movie Exhibit and Fort Amsterdam.

All-inclusive

This all-inclusive property features a casino, a full-service spa, and 4 restaurants. Spend a day at the beach snorkeling, or relax with beach cabanas and beach umbrellas. Enjoy the 3 outdoor pools and free perks like buffet breakfast and free self parking.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 257 guestrooms offer thoughtful touches like free minibar items and bathrobes. Flat-screen TVs come with satellite channels, and other amenities include free WiFi and furnished balconies.

Great Bay Beach Resort, Casino & Spa ratings based on 49 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Great Bay Beach Resort, Casino & Spa

Everyone (6) Couples (1)
1 out of 5

Horrible dirty resort

Pros: Only the beach is nice at this resort.
Cons:
It is the worst all inclusive resort we have stayed at. We did book cabana room beachfront which did cost extra money. The room was located right next to the trash container. Every night workers would go right by our cabana to throw trash away. The smell was horrible and we had a view of a green construction fence. One night we saw a huge RAT run under our cabana. We had roaches and water bugs in the room and they were all over the resort. When we tried to contact the manager about the room she never got back to us.The rooms are old but we could tell that from the pictures. However, the rooms are very dirty. Housekeepers just mop the floor with stinky mop and change the sheets. We stayed there 8 nights and they changed the cabana sheet once. Never cleaned around it. On the fourth night our room got flooded so we asked to change rooms. They moved us to a one bedroom(without cabana-just a small balcony)The room was dirty and the kitchen smelled like vomit.(And they refused to give us our money back) Food is very bad with very few selections Pool bar- they only have one or two bartenders working so be prepared to wait at least 10 minutes We have been to many all inclusive resorts(way cheaper than this one) and never complained.However, this resort is just horrible-you do not want to waste your money on it and ruin your vacation. Please look into a different all inclusive resort or you will be sorry.

Posted by , from New York on Aug 25, 2017

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Comment from Hotel Management

Aug 28, 2017 by MM

Dear IK, Thank you for the review and the feedback on your stay with us in St. Maarten. We have submitted to our Management team for investigation and improvements.

5 out of 5

Great location

This resort is conveniently located. It is a ten minute walk to Phillipsburg. Great food and friendly staff. Rooms are clean. I would recommend paying the extra for a beachside room with the cabana. We spent a lot of time in the cabana.

Posted by , from Ohio on May 2, 2017

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Comment from Hotel Management

May 9, 2017 by MM

Thank you for choosing our resort and we also appreciate your positive feedback provided in this review.

5 out of 5

Great all-inclusive hotel next to the beach

Pros: Friendly and helpful staff, great selection of food at the buffet, only a few steps from the beach, and adult-only guests
Cons: The speed of the free Wifi access can be improved. Also, the water pressure in the shower was a bit low (which may be out of control of the hotel).
Location: The hotel is only a few minutes of walking from downtown shopping center of Philipsburg.
The hotel accommodations were wonderful. This hotel is simply a great complement for St Maarten. The view of the bay from hotel is spectacular especially watching the arrival of cruise ships. The hotel's infinity pool and the view of the ocean from the pool leaves a person speechless. The food selection and the availability of drinks during all hours is one of the best values of this hotel. If you are looking for a nice, clean, and quiet hotel next to the beach with great food and live bands on weekend evenings, Sonesta Great Bay is the one. I highly recommend this hotel and plan on staying at this hotel if I travel to St Maarten in the future.

Posted by , from Oklahoma on Aug 5, 2016

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Comment from Hotel Management

Sep 12, 2016 by Martha

Super glad to hear you enjoyed your stay with us! Thank you for the review.

5 out of 5

Perfect Honeymoon

Pros: The butler service was outstanding!
Cons: The entertainment after dinner needs to be reworked and made a bit more peppy. The pool deck didn't feel like a party after dinner.
Location: The resort is centrally located within a short walk to Philipsburg and driving on the island is easy.
Sonesta Great Bay is a great all-inclusive, adults only resort. The facilities are not the newest, but they are nice for the price. There are three pools, one hot tub, and plenty of beach to enjoy while you are here. We splurged for the Butler Service...and it is definitely worth it. We were pampered and truly taken care of like celebrities. While most of the hotel staff were friendly and efficient, there were two or three who should find other jobs. The service from the three butlers made up for the rotten apples...and then some. Edrick, Marcia, and Gilberto went beyond what was expected, fulfilled our requests without hesitation, and even surprised us with thoughtful gestures. In addition, Jardin in the spa is another amazing person who made us feel welcome and special. The food, drinks, and amenities were what we expected...and the staff made our trip memorable.

Posted by , from Ohio on Apr 28, 2016

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Comment from Hotel Management

May 11, 2016 by Martha

Dear RJ, So happy to hear all about your perfect honeymoon. Glad you indulged in the pamperings of the Spa! Hope you can both return one day soon!

3 out of 5

Nice resort with good pool bar and beach

Pros: Pool/Beach atmosphere, Beach Bar, Evening outside Music and food in the buffet
Cons: Room cleanliness, Mattress/Pillow comfort, Staff Friendliness-making you feel welcome
Location: Walking distance to Phillipsburg shopping and boardwalk Rent a car, explore the island, only 26 sq mi, lots to see/do
Sonesta is a decent resort with a good atmosphere, nice beach and walking distance to shopping In Phillipsburgh. The ocean front rooms are small, not impressive for decor or amenities and sub-standard for cleanliness. We found the mattresses uncomfortable and pillows to be too big and hard. The staff was not rude, but generally un-friendly with just a few exceptions. Food in the buffet restaurant was very good quality and offered a great variety, where we had most of our meals. We tried the order off the menu restaurant one evening and both the steak and seafood were not good, maybe just an off night for the chef. We enjoyed the pool side/ beach bar atmosphere the best, infinity pool, nice music and lots of drink choices. Bar tenders worked hard to take care of everyone! The beach is clean, the water warm and plenty of seating. Evening music outside was a nice touch, to relax and have a few night caps before retiring. I have stayed in many resorts around the world and would rate this one as Average.

Posted by , from New Hampshire on Dec 30, 2015

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Comment from Hotel Management

Feb 18, 2016 by Martha

Thank you for writing in regarding your experience in St. Maarten. We value your opinion.

5 out of 5

Best vacation ever!

Pros: I loved the layout! Everything was within walking distance. Very clean, excellent staff! Irene and Audi made our spa day awesome!
Cons: My only complaint is that the water in my shower could have been hotter. I feel bad even saying this, since everything else was so perfect!
Location: We took the Catamaran cruise and loved it. We also went to Sunset beach to see the planes land. What an awesome experience! Town is great!
This property is perfect! Big enough to have everything you could possibly want and small enough to be very easy to navigate! Top shelf liquor, best food in buffet restaurant as well as beach café and restaurant! Friendly staff, very clean and well kept. My husband and I took advantage of the Serenity Spa and were very happy with our treatment and services from Irene and Audi! I enjoyed the staff talent show. Audi is a magnificent entertainer! I also love that this is an adult only property. Peaceful and relaxing! I loved every minute I was there! Thank you for my best vacation ever!!!!

Posted by , from Pennsylvania on Dec 7, 2015

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Comment from Hotel Management

Feb 18, 2016 by Martha

Amazing review. Thank you kindly for sharing! Best vacation ever is quite the statement ;-)

3 out of 5

Did not get what we paid for

Pros: Nice pools and adult only.
Cons: Tell the truth.
Our ocean view room was in the basement. The only thing we saw was the back of the lounge chairs. Activities limited, not what they advertised. Stocked bar was water, soda and beer.

Posted by , from Staten Island, NY on Mar 25, 2015

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Comment from Hotel Management

Feb 18, 2016 by Martha

Depends on what room category you selected.

4 out of 5

great location right on the beach. ocean view rooms are great.

Pros: Close restaurants, all inclusive
Overall a nice place. Ocean View rooms are perfect. Right on the beach, close to town, nice pools. Good drinks and always available. Good variety. Food is ok..some good ..some not so good. Always burgers, dogs and fries during day. Smaller resort, low key entertainment, pleasant. Nice venders. Enough TV stations for late night watching. Lots of booze. beds are ok for resort type. Staff members are polite and helpful. Tends to attract a more mature crowd which is fine..some families with small kids at times.

Posted by , from arizona on Feb 27, 2013

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Comment from Hotel Management

May 20, 2016 by Martha

Dear Guest, Thank you for choosing Sonesta in St. Maarten and for writing this detailed review about your visit. Come back soon!

4 out of 5

We had a friendy greeting!!

Cons: No free Internet, no atm in hotel, needs upgrade/hotel and pools
We had pleasant and fun conversations with the wait staff and found they were outstanding. The breakfast buffet was quite good, we only did the luncheon buffet once and it to was quite good. The pizza' and hamburgers during the midday were also outstanding and quite convienent. Our dining experience was varied, generally we found it in the fair range,howerer again the wait staff was quite good.

Posted by , from Ma on Feb 24, 2013

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Comment from Hotel Management

May 20, 2016 by Martha

Dear Guest, Thank you for this review. Time for a return visit! Kind regards, Guest Engagement Coordinator

5 out of 5

This Hotel Made Me Feel Welcome

Pros: Free breakfast, free drinks, free lunch, free dinner, location, shops
Cons: No free Internet
Beautiful Resort, Amazing Staff! Will Be Going Back Again Soon!

Posted by , from Connecticut, USA on Nov 10, 2012

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Comment from Hotel Management

Sep 22, 2016 by Guest Engagement Coordinator

Dear Guest, Thank you for choosing our beautiful resort for your vacation and sharing your experience. We certainly appreciate your feedback. Wish you all the very best. Hope to see you again! Kind Regards, Guest Engagement Coordinator

About the Great Bay Beach Resort, Casino & Spa

Location Little Bay Rd 19, Philipsburg,

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Snorkeling

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Dancing
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Windsurfing equipment
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Windsurfing equipment not included
  • Sailboats not included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Great Bay Beach Resort, Casino & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and umbrellas. At Great Bay Beach Resort, Casino & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served, and guests can also enjoy a free manager's reception. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an outdoor tennis court, a 24-hour fitness center, and a spa tub. Free self parking is available.

  • 257 guestrooms or units
  • 7 levels
  • 2 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Casino
  • Bar by the pool
  • Swim-up bar
  • Manager's reception (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Philipsburg (SXM-Princess Juliana Intl.)
  • Parking: Free self parking

Room Amenities

Great Bay Beach Resort, Casino & Spa offers 257 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Philipsburg property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony (furnished)
  • Pillowtop beds
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast. The property hosts a free manager's reception daily.

Bay View - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Il Pescatore - This seafood restaurant overlooks the ocean and specializes in seafood. Open select days.

Water's Edge - This restaurant overlooks the ocean and specializes in Italian cuisine. Guests can enjoy alfresco dining (weather permitting).

Pizzaria Capri - This restaurant specializes in Italian cuisine.

Room service (during limited hours) is available.

Entertainment

The resort offers a nightly entertainment program, featuring guest musicians and entertainers, and fun-filled beach parties. Daily activities include bingo and games. Guests can arrange fitness activities such as water aerobics, scuba diving, tennis, and volleyball. The resort's boutique Golden Casino offers 110 slot machines, virtual three card poker, 4 blackjack tables, a roulette wheel, and 2 poker tables. Each guest receives USD 10 in match bet play per stay (subject to change).

The resort's dedicated tour desk can arrange golf trips, dinner cruises, dolphin swims, snorkeling and diving trips, and other off-site excursions for an additional fee.

Nearby Activities

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Volleyball on site
  • Kayaking on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Serenity Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Sonesta Great Bay Beach Resort Casino All Inclusive Philipsburg
  • Sonesta Great Bay All Inclusive Beach Resort Casino Philipsburg
  • Sonesta Great Bay Beach Casino Philipsburg
  • Great Bay Beach Resort Casino Philipsburg
  • Great Bay Beach Resort Casino
  • Great Bay Beach Casino Philipsburg
  • Great Bay Beach Resort Casino Spa
  • Great Bay Beach Casino

You should know

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.