Book Cheap Hotels in Pergola

wszystko super! położenie, obsługa, pokoje. Nie ma problemu z parkowaniem bo miła obsługa daje specjalne karty i można parkować w okolicy

The hotel is clean and the view spectacular if you’re facing south west. And if you’re lucky enough to get an air-conditioner that’s functional you should be fine... However, if anything should go wrong do not expect good service or that the problem will be solved/ or corrected... and expect them to be polite but extremely frustrating! Keep in mind by 9 am housekeeping starts cleaning and they start to scream to each other across the hall, slamming doors and hitting the walls so it gets very noisy. We complained upon arrival about our nonfunctional A/C and were promised it would be been repaired. When we returned from dinner, we were assured it had been repaired. In middle of night, temperature in room was over 85 degrees F and when we went downstairs and complained that it didn't work, staff member threatened police involvement. Owner totally unresponsive and aloof. Staff stonewalled. Made us repeat problem four times to different staff members and still did not resolve our grievance satisfactorily. Treated us as though we were criminals for waking the midnight desk staff member who lied about having been asleep. All could have been avoided if they had actually fixed the A/C or been honest about not being able to repair the A/C and switched our room before creating a situation where we had to address the problem from 1AM to 3:30 AM, having to fight for an alternative room. Both owners/managers stood by, listening to our repetitions and didn't even acknowledge us. RUDE!!