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The Sanctuary Resort Pattaya, BW Signature Collection

5.0 star property
5-star beachfront hotel near Jomtien Beach

Choose dates to view prices

Photo gallery for The Sanctuary Resort Pattaya, BW Signature Collection

Outdoor pool, sun loungers
Two - Bedroom Suite | 1 bedroom, in-room safe, desk, laptop workspace
Front of property - evening/night
Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) | 1 bedroom, in-room safe, desk, laptop workspace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
  • Breakfast available

Explore the area

Map
352/430 Phra Tam Nak Soi 6, Moo 12, Nongprue, Banglamung, Pattaya, Chonburi, 20150
  • Dongtan Beach
    ‪5 min walk‬
  • Jomtien Beach
    ‪4 min drive‬
  • Walking Street
    ‪5 min drive‬
  • Utapao (UTP-Utapao Intl.)
    ‪44 min drive‬

Room options

View all photos for Junior Suite, 2 Twin Beds, Balcony, City View (Living Room)

Junior Suite, 2 Twin Beds, Balcony, City View (Living Room) | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 2 Twin Beds, Balcony, City View (Living Room)

  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) | 1 bedroom, in-room safe, desk, laptop workspace

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

  • Ocean view
  • 947 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite, Multiple Beds, Balcony, City View (Living Room)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, Multiple Beds, Balcony, City View (Living Room)

  • City view
  • 947 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, 1 King Bed, Balcony, City View (Living Room)

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Balcony, City View (Living Room)

  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony, City View

  • City view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Premium Suite, 1 King Bed, Balcony, City View (Living Room) | 1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Balcony, City View (Living Room)

  • City view
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, City View

Deluxe Room, 2 Twin Beds, Balcony, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, Balcony, City View

  • City view
  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Single Beds, Non-Smoking, Deluxe Room, Balcony, City View

1 bedroom, in-room safe, desk, laptop workspace

2 Single Beds, Non-Smoking, Deluxe Room, Balcony, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Or Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 King Bed, Non-Smoking, Deluxe Room, Balcony, City View

1 bedroom, in-room safe, desk, laptop workspace

1 King Bed, Non-Smoking, Deluxe Room, Balcony, City View

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Single Beds, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

2 Single Beds, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub

  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

1 King Bed, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite-1 King Bed, Non-Smoking, Premium Room, Balcony, City View, Living Room, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite-1 King Bed, Non-Smoking, Premium Room, Balcony, City View, Living Room, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite-1 King 1 Bunk Bed, Non-Smoking, Family King Suite, Balcony, City View, Living Room, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite-1 King 1 Bunk Bed, Non-Smoking, Family King Suite, Balcony, City View, Living Room, Bathtub

  • Sleeps 2
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite-1 King 1 Bunk Bed, Non-Smoking, Family Room, Balcony, Ocean View, Living Room, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite-1 King 1 Bunk Bed, Non-Smoking, Family Room, Balcony, Ocean View, Living Room, Bathtub

  • Sleeps 2
  • 1 Twin Bunk Bed and 1 King Bed

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  • Parking included
  • Free WiFi
1.0 out of 5, 1 review
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$28 nightly
$28 total
Total includes taxes and fees
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About the neighborhood

Pattaya

Beachfront retreat .Your stay at this Jomtien hotel places you within 2 miles (3 km) of Jomtien Beach and Walking Street. Pattaya Beach and Pattaya Beach Road are also within 3 miles (5 km).

What's nearby

  • Dongtan Beach - 5 min walk - 0.3 miles
  • Jomtien Beach - 4 min drive - 1.5 miles
  • Walking Street - 5 min drive - 1.9 miles
  • Pattaya Beach - 5 min drive - 2.2 miles
  • Central Pattaya - 7 min drive - 2.9 miles

Getting around

  • Pattaya Tai Station - 14 min drive
  • Utapao (UTP-Utapao Intl.) - 52 min drive

Restaurants

  • ‪Dom Pizza - ‬5 min walk
  • ‪King Of Coffee Pratamnak - ‬6 min walk
  • ‪Cajun Life Café - ‬3 min walk
  • ‪Kwan - ‬8 min walk
  • ‪The Heritage Pattaya Beach Resort & Spa - ‬10 min walk

About this property

The Sanctuary Resort Pattaya, BW Signature Collection

5-star beachfront hotel near Jomtien Beach
The Sanctuary Resort Pattaya, BW Signature Collection offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business center. The luxury The Sanctuary Resort Pattaya, BW Signature Collection also features spa services, coffee/tea in a common area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Pattaya hotel.

  • 165 guestrooms or units
  • 2 dining venues
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
The Sanctuary Resort Pattaya, BW Signature Collection offers 165 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Pattaya hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.

Languages

English, German, Russian, Spanish, Thai

Similar properties

Exterior

The Heritage Pattaya Beach Resort

  • Pool
  • Kids pool
  • Waterslide
  • Parking included
4.3 out of 5, Excellent, 133 reviews
$64 nightly
The price is $69
Jun 12 - Jun 13
Total includes taxes and fees
The Heritage Pattaya Beach Resort

Property amenities

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered extended parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from June 1 2025 to July 15 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sanctuary Resort Pattaya, BW Signature Collection

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately THB 350 for adults and THB 175 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Sanctuary Phratamnak Pattaya
The Sanctuary Phratamnuk Pattaya
The Sanctuary Resort Pattaya BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection Hotel
The Sanctuary Resort Pattaya, BW Signature Collection Pattaya

Frequently asked questions

How close is The Sanctuary Resort Pattaya, BW Signature Collection to the airport?

The Sanctuary Resort Pattaya, BW Signature Collection is 29.3 mi (52-min drive) away from the Utapao (UTP-Utapao Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at The Sanctuary Resort Pattaya, BW Signature Collection?

As of Jun 6, 2025, prices found for a 1-night stay for 2 adults at The Sanctuary Resort Pattaya, BW Signature Collection on Jun 16, 2025 start from $44.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Sanctuary Resort Pattaya, BW Signature Collection have an airport shuttle?

Airport shuttle services are not available at The Sanctuary Resort Pattaya, BW Signature Collection.

How close is The Sanctuary Resort Pattaya, BW Signature Collection to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Sanctuary Resort Pattaya, BW Signature Collection offer free breakfast?

Free breakfast isn’t provided at The Sanctuary Resort Pattaya, BW Signature Collection, but full breakfast is offered for a fee of THB 350 for adults and THB 175 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at The Sanctuary Resort Pattaya, BW Signature Collection?

No, there is no casino at this hotel.

What time is check-in at The Sanctuary Resort Pattaya, BW Signature Collection?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at The Sanctuary Resort Pattaya, BW Signature Collection?

This hotel offers free self parking and extended parking.

Does The Sanctuary Resort Pattaya, BW Signature Collection have a pool?

The Sanctuary Resort Pattaya, BW Signature Collection features an outdoor pool. The property will be renovating the pool from June 1 2025 to July 15 2025 (completion date subject to change).

Does The Sanctuary Resort Pattaya, BW Signature Collection have a restaurant?

There are 2 onsite restaurants, offering options like a poolside location, ocean views, and happy hour.

Does The Sanctuary Resort Pattaya, BW Signature Collection have a spa?

This hotel doesn't have a spa, but it does offer Thai massages.

How close is The Sanctuary Resort Pattaya, BW Signature Collection to downtown Pattaya?

The Sanctuary Resort Pattaya, BW Signature Collection is 1.8 mi away from Pattaya.

The Sanctuary Resort Pattaya, BW Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 52 out of 113 reviews
Rating 8 - Good. 40 out of 113 reviews
Rating 6 - Okay. 9 out of 113 reviews
Rating 4 - Poor. 8 out of 113 reviews
Rating 2 - Terrible. 4 out of 113 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Per

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Peter

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This looks like it was a beautiful hotel once upon a time, but under new owners Best Western, it is worn down and in need of a desperate rehab. The lobby is very nice but deceiving, because the rooms are old and in rough shape. The water pressure and temperature were extremely inconsistent. The AC in the rooms did not work well. Our group had 5 rooms, and all were substandard. Also found bugs on the beds and in the rooms. It was in a nice area with lots to do.
Stayed 8 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location great hotel

Location near one of the prettier parts of beach, loads of nearby restaurants and bars but not a loud area at night. Great night market nearby with great food. What I'd call the nicer part of Pattaya and a great break away from Bangkok. The hotel is modern and room spacious and well decorated, booked a suite and loved the space and comfort.
Stayed 3 nights in Feb 2025

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

DIANNE, DENVER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very convenient to the beach, dining and entertainment. Pool area was excellent. Room was clean and comfortable.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jeffrey, Hoppers Crossing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Alireza

Disliked: Staff & service
Staff aren’t that friendly, parking is bad,
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness

Kamalin uimallas

Huone hiljainen parvekkeilla bileet iltaisin. Uimallas vesi ei vaihdu niin sakeaa että ei näe edes 15cm metrin syvyydessä olevaa porrasta. Joinain päivinä vesi oli vähän parempi kun siellä oli pumppu joka kierrätti vettä altaan reunalla. Allas pyyhkeitä ei ollut aina tarjolla ja aurinko tuolit oli varattu jo aamu 9 eteen päin ja ketään ei niillä näkynyt ja henkilökunta ei siivonnut pyyhkeitä koko päivänä. Hotellin aula tosi hieno. Huoneen kivilattia oli kylmä ja suihkussa jotain vihreää kasvustoa.
Stayed 5 nights in Nov 2024

8/10 Good

THEOFANIS

Traveled with group
Liked: Staff & service, amenities
a
Stayed 8 nights in Aug 2024

10/10 Excellent

Jens

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Poor wifi
Stayed 3 nights in Oct 2024

10/10 Excellent

Narendra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

THEOFANIS

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

THEOFANIS

Liked: Staff & service
It was a bit rundown. Aisthetically needs quality lifting. Personnel not very professional but willing. Quite neighborhood but not isolated
Stayed 9 nights in Aug 2024

10/10 Excellent

Felipe

Stayed 2 nights in Aug 2024

8/10 Good

Ronald, Draper

Traveled with partner
The only issue is our showerhead was broken
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the rate paid the stay at The Sanctuary was excellent, staff were very friendly and helpful, good location. Only small negatives were general upkeep, for example cleaning the elevator windows, and especially electical outlets in the room, most were so worn they would not work with a phone charger. Overall an enjoyable stay and would recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kishan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing very friendly staff and perfect room
Stayed 3 nights in Aug 2024

8/10 Good

Jeffrey

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Aug 2024

8/10 Good

Kakhaber

Liked: Cleanliness, staff & service, property conditions & facilities
Its rating is 5 star but overall it stretching poor 4 start.
Stayed 9 nights in Aug 2024

8/10 Good

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice roof top pool. But wifi in my room was terrible.
Stayed 1 night in Aug 2024

10/10 Excellent

EDWARD

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 10 years living in pattaya City. Still use only this particular hotel every time visiting pattaya City. Can't go wrong with location and service and overall its 10/10 for the money
Stayed 1 night in Aug 2024

6/10 Okay

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful hotel. Lovely room. However, the lobby and restaurant was way too hot. Very uncomfortable to sit there.
Stayed 4 nights in Jul 2024

6/10 Okay

Craig

Traveled with partner
Liked: Cleanliness
Its in a good area close to the beach
Stayed 5 nights in Jul 2024

10/10 Excellent

Christopher, Saint Cloud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, great staff
Stayed 2 nights in Jun 2024