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Hotel Don Saul

4.5 star property
4.5-star luxury hotel perfect for exploring San Juan de Pasto

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Photo gallery for Hotel Don Saul

Premium bedding, down comforters, memory foam beds, minibar
Property amenity
Interior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle 17 #23-52 Centro, San Juan de Pasto, NAR, 520003
  • Place, Plaza de Narino
    ‪3 min walk‬
  • Place, Plaza del Carnaval
    ‪5 min walk‬
  • Place, Unicentro Pasto
    ‪17 min walk‬
  • Airport, Pasto (PSO-Antonio Narino)
    ‪48 min drive‬

Room options

View all photos for Single Room Standard

Premium bedding, down comforters, memory foam beds, minibar

Single Room Standard

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room Standard

Premium bedding, down comforters, memory foam beds, minibar

Twin Room Standard

  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room Standard

Premium bedding, down comforters, memory foam beds, minibar

Triple Room Standard

  • 376 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down comforters, memory foam beds, minibar

Standard Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Room

Premium bedding, down comforters, memory foam beds, minibar

Superior Room

  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, memory foam beds, minibar

Standard Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Triple Room

  • City view
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

San Juan de Pasto

City center retreat .Within a 5-minute walk of the hotel, you'll find Iglesia La Catedral and Plaza del Carnaval. Plaza de Narino and Santiago Apostle Church are also within half a mile (1 km).

What's nearby

  • Plaza de Narino - 3 min walk - 0.2 miles
  • Plaza del Carnaval - 5 min walk - 0.3 miles
  • San Felipe Church - 8 min walk - 0.5 miles
  • Santiago Apostle Church - 10 min walk - 0.6 miles
  • Unicentro Pasto - 17 min walk - 0.9 miles

Getting around

  • Pasto (PSO-Antonio Narino) - 53 min drive

Restaurants

  • ‪Caffeto - ‬5 min walk
  • ‪Capitan Nirvana - ‬6 min walk
  • ‪Pollo Sorpresa - ‬5 min walk
  • ‪Café La Catedral - ‬5 min walk
  • ‪Guadalquivir - ‬4 min walk

About this property

Hotel Don Saul

4.5-star luxury hotel perfect for exploring San Juan de Pasto
Hotel Don Saul offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2691 square feet (250 square meters) and includes a conference center. Spa services, multilingual staff, and coffee/tea in a common area are also featured at the luxury Hotel Don Saul. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

  • 1 building
  • 39 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Built in 1992
  • Full breakfast (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Hotel Don Saul offers 39 accommodations with private hot tubs and minibars. These individually decorated and furnished accommodations include day beds. Memory foam beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with Turkish bath/hammam.

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Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 42000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Don Saul Pasto
Hotel Don Saul
Hotel Don Saul Pasto
Don Saul
Hotel Don Saul Hotel
Hotel Don Saul San Juan de Pasto
Hotel Don Saul Hotel San Juan de Pasto

Frequently asked questions

How close is Hotel Don Saul to the airport?

Hotel Don Saul is 17.3 mi (53-min drive) away from the Pasto (PSO-Antonio Narino) airport, the closest popular airport to the property.

Does Hotel Don Saul have an airport shuttle?

Hotel Don Saul offers an airport shuttle 24 hours a day, for a charge of COP 42000 per vehicle, one way.

Does Hotel Don Saul offer free breakfast?

Hotel Don Saul offers free full breakfast every day from 6:30 AM to 10 AM.

Is there a casino at Hotel Don Saul?

No, there is no casino at this hotel.

What time is check-in at Hotel Don Saul?

Check-in begins at 3 PM.

Is there free parking at Hotel Don Saul?

This hotel offers free self parking and valet parking.

Does Hotel Don Saul have a pool?

Hotel Don Saul does not have a pool.

Does Hotel Don Saul have a restaurant?

Hotel Don Saul is home to Yazmin, which features light fare.

Does Hotel Don Saul have a spa?

Yes, this hotel has a spa.

How close is Hotel Don Saul to downtown San Juan de Pasto?

Hotel Don Saul is 0.7 mi away from San Juan de Pasto.

Hotel Don Saul Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
nice staff
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

INGENIERIA TELEMATICA

Liked: Cleanliness, property conditions & facilities, room comfort
En terminos generales la estadia fue satisfactoria
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Eduardo A

Liked: Cleanliness, room comfort
Disliked: Staff & service

No respetan las tarifas acordadas en la reserva

Estuve hospedado en el Hotel Don Saul durante los carnavales de Negros y Blancos de enero del 2016. La experiencia fue buena, pero toda la buena impresión se perdio cuando al hacer el check out, observo que el cobro es mucho superior al monto de la reserva. Acepte darles una oportunidad a que entienda el error que estaba cometiendo y les pido que realicen un analisis del caso y se me realice el reembolso del cobro errado. El precio base de la reserva se realizo por Hoteles.com por 193.390 y se me cobró 202.590 pesos más 41.615 de otros impuestos y cargos. El caso y la documentación que les presente de la reserva refleja claramente el monto comprometido en la reserva. El hotel decidio obviar y cobrar lo que ellos preferian. Soy usuario recurrente en Hoteles.com y se como es el uso e interpretación de las tarifas que este portal usa. A la fecha aun no recibo una confirmación del hotel del reembolso y tampoco veo las intenciones de corregir su error. Se excusas en que Hoteles.com cometio un error y pretenden que el huesped pague por el malentendido que ellos tienen con la pagina de reservas. Para mi es inaceptable que un hotel no respete las tarifas que el huesped se compromete a pagar al momento de hacer las reserva
Verified review

10/10 Excellent

Luz Dari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Las Vacaciones en Familia

Excelente, nos salio todo lo planeado.
Verified review

10/10 Excellent

Juan Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La amabilidad hecha Hotel

La calidez humana y la atención de todos los empleados del Hotel fue inmejorable. Es quizás el hotel donde mejor me he sentido atendido. La habitación impecable, la ubicación para carnavales es excelente, cerca de todos los eventos y lejos del bullicio. Para mejorar solo los desayunos, muy ricos pero no variaron en los 5 dias que estuvimos, con la riqueza culinaria de Nariño se podrían reinventar el desayuno americano cada día, haciendo pequeños cambios que hagan sentir que es un desayuno diferente.
Verified review

6/10 Okay

Teodoro

Liked: Cleanliness, staff & service, property conditions & facilities

Good place, excellent staff and good location.

its a good hotel in el centro of Pasto. The people that attend us was excellent.
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

poor condition high price

Noise pary to 11,30 pm; phone call from desk 10,30 pm twice
Verified review

8/10 Good

Inmobiliaria Mosquera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bueno

Bastante bien, el hotel bueno, como para ir de pasada
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia

Muy buen servicio. El bar y el restaurant deberian atender en horario mas extendido.
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Good hotel for one night, cheap and good value, don't expect too much !!
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with Friendly Staff

Hotel Don Saul is right in the center of Pasto. The location is great with the town square 1 block away and a supermarket 1 block beyond that. The photos are accurate and the undercover parking is very secure. The staff are wonderful at the hotel, they were very friendly and could not do enough for you. The room was comfortable, and very clean. I would definitely stay at Hotel Don Saul again.
Verified review

8/10 Good

jose de jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No se compensa el precio con las instalaciones

El hotel para una noche esta bien la atención del personal buena,las instalaciones del hotel son antiguas aunque las habitaciones cómodas más no así los implementos como toalla están deshilachados se ve que no le invierten dinero
Verified review

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

El hotel está en buenas condiciones, los empleados son muy amables excepto por la ultima noche en la que no atendieron mi solicitud de despertarme temprano (casi me deja el avión)
Verified review

8/10 Good

Jorge Alberto

Liked: Cleanliness, staff & service, room comfort

Buen hotel

Buena estadía. Tiene lo suficiente para pasar la noche. Buena atención. Un hotel con lo básico para estar bien. recomendable