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Hotel Basan Plaza

3.0 star property
3-star hotel with free WiFi, connected to a shopping center

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Photo gallery for Hotel Basan Plaza

Family Quadruple Room | Individually decorated, desk, laptop workspace, free WiFi
Front of property
Restaurant
Family Room | Individually decorated, desk, laptop workspace, free WiFi
Quadruple Room | Individually decorated, desk, laptop workspace, free WiFi
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Explore the neighborhood

Map
4-79 Cl 21A, San Juan de Pasto, Nariño, 520006
  • Popular LocationPlaza del Carnaval18 min walk
  • Popular LocationPlaza de Narino4 min drive
  • Popular LocationUnicentro Pasto6 min drive

Room options

Family Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bed

Family Room

  • Sleeps 5
  • 1 Double Bed and 2 Large Twin Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the neighborhood

San Juan de Pasto

Close to shopping.Within 2 miles (3 km) of this San Juan de Pasto hotel, you'll find Plaza del Carnaval and Estadio Departamental Libertad. Plaza de Narino and Iglesia La Catedral are also within 2 miles (3 km).

What's nearby

  • Plaza del Carnaval - 18 min walk
  • Estadio Departamental Libertad - 3 min drive
  • Plaza de Narino - 4 min drive
  • Santiago Apostle Church - 4 min drive
  • Unicentro Pasto - 6 min drive

Getting around

  • Pasto (PSO-Antonio Narino) - 57 min drive

Restaurants

  • Caffeto - 9 min walk
  • Mr Pollo Idema - 13 min walk
  • Pizzeria Idema - 11 min walk
  • Presto. Centro Comercial Único - 9 min walk
  • Mister Pollo - 3 min drive

About this property

Hotel Basan Plaza

3-star hotel with free WiFi, connected to a shopping center
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a business center and 3 meeting rooms. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Basan Plaza also features tour/ticket assistance, coffee/tea in a common area, and concierge services. The hotel can provide a complimentary grocery shopping service and wedding services. Free self parking is available.

This 3-star San Juan de Pasto hotel is smoke free.

  • 13 guestrooms or units
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Refrigerator in a common area
  • Water dispenser
  • Dining venue
Hotel Basan Plaza offers 13 accommodations. Each accommodation is individually decorated. 42-inch Smart televisions come with cable channels. Bathrooms include showers with hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available on weekdays for a fee of COP 9,000
  • Snack bar/deli

Things to do

  • Art gallery
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch Smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Limited room service

More

  • Desk
  • Free local calls
  • Individual decor
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 2:00 AM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Basan Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Hosted evening meal: COP 9000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ayenda Basan Plaza
Hotel Basan Plaza Hotel
Hotel Basan Plaza San Juan de Pasto
Hotel Basan Plaza Hotel San Juan de Pasto

Frequently asked questions

How close is Hotel Basan Plaza to the airport?

Hotel Basan Plaza is 18.2 mi (57-min drive) away from the Pasto (PSO-Antonio Narino) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Basan Plaza?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Hotel Basan Plaza on May 10, 2024 start from $81.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Basan Plaza have an airport shuttle?

Hotel Basan Plaza offers an airport shuttle 24 hours a day, at scheduled times, for a charge of COP 50000 per vehicle, one-way.

Does Hotel Basan Plaza offer free breakfast?

Hotel Basan Plaza offers free local cuisine breakfast every day from 7:00 AM to 9:30 AM.

Is there a casino at Hotel Basan Plaza?

No, there is no casino at this hotel.

What time is check-in at Hotel Basan Plaza?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel Basan Plaza?

This hotel offers free self parking and extended parking.

Does Hotel Basan Plaza have a pool?

Hotel Basan Plaza does not have a pool.

Does Hotel Basan Plaza have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Basan Plaza have a spa?

There are no spa services available at this hotel.

How close is Hotel Basan Plaza to downtown San Juan de Pasto?

Hotel Basan Plaza is 1.4 mi away from San Juan de Pasto.

Hotel Basan Plaza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 16 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, kind people. Room was clean and very good value. Breakfast was decent.
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. The room was big and clean.
Stayed 2 nights in Oct 2022

4/10 Poor

Francisco, Sangolqui

Traveled with family
Disliked: Cleanliness, property conditions & facilities
El hotel al parecer contaba con remuneración reciente pero todo se opacaba con el olor en todo lado proveniente del restaurante, el parqueadero era mur reducido pero lo peor era el olor a basura en el mismo, todo el hotel contaminado con mal olor...
Stayed 2 nights in Dec 2023

10/10 Excellent

MARIA

Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

gerardo g

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gracias
Stayed 2 nights in Aug 2022

10/10 Excellent

Harold

Stayed 3 nights in Apr 2022

8/10 Good

Luis

Stayed 1 night in Mar 2022

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022