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The Ritz-Carlton, Santiago

5.0 star property
5-star ski hotel near Costanera Center

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Santiago

Body treatments, aromatherapy, Swedish massages, prenatal massages
Property video
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Property entrance
Deluxe Double Room, 2 Queen Beds | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208
  • Place, Apoquindo
    ‪1 min walk‬
  • Place, Tobalaba Urban Market
    ‪6 min walk‬
  • Place, Costanera Center
    ‪14 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪26 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(49 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 32-inch plasma TV with cable channels, TV, iPod dock

Presidential Suite, 1 King Bed

  • City view
  • 1938 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

Deluxe Room, 1 King Bed, Non Smoking, Terrace | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Terrace

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Santiago

Near the slopes.Within a 15-minute walk of this Las Condes hotel, you'll find Tobalaba Urban Market and Costanera Center. Parque Arauco Mall and Casacostanera are also within 2 miles (3 km).

What's nearby

  • Apoquindo - 1 min walk - 0.1 miles
  • Tobalaba Urban Market - 6 min walk - 0.4 miles
  • Costanera Center - 14 min walk - 0.7 miles
  • Santiago Metropolitan Park - 3 min drive - 1.2 miles
  • Parque Arauco Mall - 4 min drive - 1.5 miles

Getting around

  • El Golf Station - 1 min walk
  • Matta Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Tip y Tap - ‬2 min walk
  • ‪La Cabrera - ‬3 min walk
  • ‪Oporto - ‬4 min walk
  • ‪Streat Burger - ‬3 min walk

About this property

The Ritz-Carlton, Santiago

5-star ski hotel near Costanera Center
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor swimming pool. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have WiFi for a fee. This luxury hotel also offers a health club, a sauna, and ski passes. Parking is available for a fee.

This 5-star Santiago hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Terrace on the roof
  • Ski lift tickets
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Ritz-Carlton, Santiago offers 205 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch plasma televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Santiago hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include sports massages, Swedish massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 17 per day); free wired internet
  • Available in some public areas: WiFi (USD 19 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Ski passes
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay, plus a one-time cleaning fee of USD 20
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Fee for in-room wireless internet: USD 17 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Self parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay plus USD 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

How close is The Ritz-Carlton, Santiago to the airport?

The Ritz-Carlton, Santiago is 15.7 mi (28-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton, Santiago?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Santiago on Jun 5, 2026 start from $259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton, Santiago have an airport shuttle?

The Ritz-Carlton, Santiago offers an airport shuttle 24 hours a day, on request, for a charge of USD 100 per vehicle, one-way.

Does The Ritz-Carlton, Santiago offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton, Santiago, but buffet breakfast is offered for a fee of USD 25 for adults and USD 25 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at The Ritz-Carlton, Santiago?

No, there is no casino at this hotel.

What time is check-in at The Ritz-Carlton, Santiago?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The Ritz-Carlton, Santiago?

Free parking is not available at this hotel. Self parking is available for USD 16 per day.

Does The Ritz-Carlton, Santiago have a pool?

The Ritz-Carlton, Santiago features an indoor pool.

Does The Ritz-Carlton, Santiago have a restaurant?

Yes, there is a restaurant on site.

Does The Ritz-Carlton, Santiago have a spa?

This hotel doesn't have a spa, but it does offer prenatal massages, body treatments, and facials.

How close is The Ritz-Carlton, Santiago to downtown Santiago?

The Ritz-Carlton, Santiago is 4.8 mi away from Santiago.

The Ritz-Carlton, Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 472 out of 625 reviews
Rating 8 - Good. 96 out of 625 reviews
Rating 6 - Okay. 41 out of 625 reviews
Rating 4 - Poor. 12 out of 625 reviews
Rating 2 - Terrible. 4 out of 625 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful hotel!!
A nice bottle of wine for cleaning a room late :)) - thank you, the housekeeping team!!
Lobby
Great bar in the lobby!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
Excellent all round. Great safe location with many attractions shops and restaurants nearby. Great staff. Breakfast buffet superb. Nice room with all the amenities. Highly recommended
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Arun

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel in Santiago,clean and staff were friendly.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness
The staff was fantastic!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jade Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Amazing amenities at the hotel - the staff are loverly and can’t do enough to help. The relaxing pool area was most welcomed after a long flight.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Florette

Liked: Cleanliness, amenities
Barely acceptable. Definitely does not meet the criteria for a star hotel
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities are top tier.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Pool
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fabulous staff, and an amazing breakfast!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience of service, rooms are very confortable. The service was amazing.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent felt like home.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and service
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel great service

Marvelous
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Beautiful hotel, lovely stay, great sauna and pool/ jacuzzi area. Would definitely stay again. Located in a cute, safe neighborhood with lots of walkable restaurants.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Maria H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on a Saturday evening. The hotel staff (entrance and reception) were distant and not helpful. The same on Monday morning at the concierge, while asking for information. Seemed like the staff were doing us a huge favor. The only reason I did not give a lower grade is because the quality of services improved a lot from Sunday evening. I stayed in Santiago many times before in another hotel, with far better service and newer rooms. Decided to try a diferent hotel this time and regreted.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stuart

Liked: Staff & service, property conditions & facilities
Lovely hotel, friendly staff and a safe, walkable neighborhood. Stayed here twice now and would again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff, great property in quiet, safe location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great place would definitely stay again
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever!!!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience of our life! Everything was perfect from the rooms to the staff to the amenities (dining, spa, pool) and we recommend it very highly to anyone staying in the area!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Aviva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fabulous.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service from all staff - exceptional food, turn down service, and concierge - what hotels should be - pampering when you are away from home. Special thanks to Ambrosio for his kind and attentive manner
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was excellent
Stayed 1 night in Jan 2025