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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

2.5 star property
Jacksonville hotel in Westside area

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

A modern hotel room with a large bed, a sofa, a desk, and a TV.
A swimming pool with a tiled deck, palm trees, and a modern building with large windows and a brick facade.
Interior
A buffet with labeled containers of omelets and other breakfast items.
A Holiday Inn Express hotel with a modern design, featuring a brick facade, multiple floors, and a prominent entrance with palm trees.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
537 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Place, Crystal Springs Park
    ‪3 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪21 min drive‬
  • Place, St. Johns Town Center
    ‪31 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

A hotel room with two beds, a desk, and a television.

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

A bathroom with a granite countertop sink, a large mirror, and two wall-mounted light fixtures.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a window with a view of greenery, and a wall-mounted TV.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A bathroom with a large mirror, a sink, a towel dispenser, and a shower curtain.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(45 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds (Additional Living Area)

A hotel room with two beds, a nightstand with a lamp, and a framed picture on the wall.

Suite, Multiple Beds (Additional Living Area)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Suite, 1 King Bed with Sofa bed (Additional Living Area)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Jacksonville

Westside stay.Your stay at this Westside hotel places you within 2 miles (3 km) of Crystal Springs Park and Panther Creek Golf Club. Pope Duval Park and Camp Milton are also within 6 miles (10 km).

What's nearby

  • Crystal Springs Park - 3 min drive - 1.9 miles
  • VyStar Veterans Memorial Arena - 20 min drive - 15.3 miles
  • Jacksonville Naval Air Station - 21 min drive - 20.7 miles
  • EverBank Stadium - 21 min drive - 16.2 miles
  • St. Johns Town Center - 31 min drive - 27.9 miles

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Circle K - ‬20 min walk
  • ‪Dunkin' - ‬11 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Cracker Barrel - ‬4 min walk
  • ‪McDonald's - ‬9 min drive

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Jacksonville hotel in Westside area
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers 80 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 763 reviews
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The price is $129
Aug 22 - Aug 23
Total with taxes and fees
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Holiday Inn Express Suites Chaffee Jacksonville West by IHG

Frequently asked questions

How close is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG to the airport?

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG is 22.1 mi (28-min drive) away from the Jacksonville International Airport (JAX) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

As of Aug 8, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG on Sep 6, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offer free breakfast?

Yes, Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers free breakfast.

Is there a casino at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

No, there is no casino at this hotel, but bestbet Orange Park (19-min drive) is nearby.

What time is check-in at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG have a pool?

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG features an outdoor pool.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG to downtown Jacksonville?

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG is 11.4 mi away from Jacksonville.

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 512 out of 775 reviews
Rating 8 - Good. 160 out of 775 reviews
Rating 6 - Okay. 52 out of 775 reviews
Rating 4 - Poor. 29 out of 775 reviews
Rating 2 - Terrible. 22 out of 775 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes very comfortable and breakfast was great
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast is superbe
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed and nice staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities
Great location Nice rooms great service
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just an overnight stop but appreciated the cleanliness of the facility and the staff at night and in the morning were both helpful and very friendly and considerate.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and my room was very cozy.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and breakfast area. Friendly staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Charla

Liked: Cleanliness, property conditions & facilities
The staff was courteous and rooms were clean
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
Yes nice menu
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean room, friendly staff. Comfortable bed and amenities.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities
The room was great & very clean. The staff was vey nice and helpful. Enjoyed my stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good breakfast. Some outside noise, but to be expected in a city.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2026
Verified review

8/10 Good

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was just what the doctor ordered.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so very helpful and friendly. Ac cooling comfy bed and pillows
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Muzaffaruddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, nice area
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super clean, looked clean, smelled clean! All the workers were very friendly. Pool was perfect
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite and helpful! They worked hard to clean in all areas!!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Morrell

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were well kept and staff was very professional I enjoyed my stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities
Comfortable bed, clean facilities, fresh breakfast.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Some staff great, some good.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay rooms are super clean and beds very comfortable five stars
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable and the staff were extremely friendly and helpful.
Stayed 2 nights in Nov 2025

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