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"Hotel El Panama is a nice older hotel in the middle of the tourist district. It has a great pool area which is an oasis in the middle of the city. How ... " More

By a verified traveler on Sat 08 Aug 2015

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Hotel Description

4-star family-friendly hotel near Via Espana, connected to the convention center

City center stay

At this hotel, you'll be steps from Via Espana and within a 10-minute walk of Crown Casino. Multicentro Panama and Multiplaza Pacific Mall are also within 2 miles (3 km).

Casino, fitness center

A casino, 3 restaurants, and an outdoor pool are all featured at this Art Deco hotel. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free WiFi, refrigerators

The 344 soundproofed guestrooms offer free WiFi and room service. Other amenities include refrigerators, Egyptian cotton sheets, and LCD TVs with satellite channels.

Superior Room, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$105* Per night/room Jan 22 - Jan 23

Cabin, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 Bedroom, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room, 1 Bedroom, Pool View, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel El Panama by Faranda Grand ratings based on 14 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hotel El Panama by Faranda Grand

Everyone (4)
1 out of 5

Avoid this hotel

They did not provide me with the suite I paid for based on the pictures. The first room had plumbing issues and the bathroom was the size of an outhouse. The second room which was a "pool view suite" was 4 floors up and it was a rooftop view of the building next door that you could kind of see the pool from. The toilet seat was broken and we had no hot water for 3 days and the hotel did nothing to fix it or move us to another room until the fourth day of me complaining. They moved us to another room for the last night and it was again not the suite I was paying for. When I asked to be discounted for all of the issues they offered very little. This place is not what the pictures show and the staff is horrible.

Posted by , from orlando, fl on Sep 1, 2016

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Comment from Hotel Management

Sep 3, 2016 by xen

It's really sad all the events that you mentioned us, Again we would like to apologize as we wrote to you before through our address email, we feel not having pleased with our apologies. But one thing is sure, we are working hard to arrange every detail mentioned and so you can feel sureness to visit us again. Regards,

2 out of 5

My worst experience in 57 Year's of traveling

On Dec 29 I return to this Hotel with the hope of having a good experience,,but the truth was other. The service is poor, nobody know what service means. The breakfast is poor and nobody supervise the waiters. The rooms are not clean and the room service has no ínterest in performing an adequate job The supervisors do not do their function When the y are present. i have to wait 48 hours until they found the person in charge of the mini bar and the refrigerator was damage. The remote control of TV was not available until 48 after checking in. Nobody knows information about restaurants in the. Ciity The food served in the restaurant MOLAS is not worth the price The safe in the room were not funtioning( they solve the problem the same day of our arrival).

Posted by , from PUERTO RICO on Jan 6, 2016

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Comment from Hotel Management

Apr 7, 2016 by Xen

Please accept our warm greetings and our sincere apologies for any inconvenience to you have encountered during your stay with us, we appreciate your time for write us about these events happened. We have taken a serious view of each of the areas you made comments or suggestions about and are working hard in ensuring that all our services meet and exceed our guests’ expectations.

3 out of 5

Older hotel in reasonable condition

Hotel El Panama is a nice older hotel in the middle of the tourist district. It has a great pool area which is an oasis in the middle of the city. However, on our recent stay there was absolutely NO hot water in the bathroom and customer service did not have a clue why not.

Posted by , from spartanburg, SC on Aug 8, 2015

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2 out of 5

No Family Room

Pros: Breakfast buffet was good
We booked this room 1 king bed 969-sq-foot (90-sq-meter) room with city views Entertainment - Free WiFi, 32-inch LCD TV with premium channels Food & Drink - Refrigerator, minibar, and coffee/tea maker Bathroom - Private bathroom with a shower/tub combination, free toiletries, and a hair dryer Practical - Living room, dining area, and safe We got a king bed and one table with one chair. We were missing towels and did not get them until 730 pm.

Posted by on Aug 4, 2015

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4 out of 5

Good value

Pros: Close restaurants, Quiet
Rooms are huge. I like the white cotton duvets and terrycloth robes provided. Very nice pool area. Pleasant restaurant with nice pool views.

Posted by on Feb 17, 2013

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4 out of 5

Very good wil recommend to my friends

Pros: Close restaurants, Free Internet, Quiet
Very nice. room was very clean and bed super comfortable.

Posted by on Oct 12, 2012

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5 out of 5

Great Staff and location

Pros: Free breakfast, Close restaurants
Cons: No free Internet
The hotel was located in the middle of town and had a lot of curb appeal. The grounds were beautiful and the staff was the best. The rooms were so very large and a great layout. Would definetly stay again.

Posted by , from Bristol, TN on Feb 3, 2011

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4 out of 5

Remodelled rooms are fantastic

This hotel is remodelling their rooms, make sure you ask for one of the new ones, the difference is night and day. Very confortable, elegantly decorated rooms, if you are on executive floor they include internet and breakfast, which is convenient. Location can't be beat, close to Via España, and a couple of minutes from main shopping malls.

Posted by on Jul 26, 2009

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5 out of 5

Loved it!

The service was excellent their included breakfast was delicious and the hotel location and set up was good. I stayed there with my husband and two young children. The staff was very accomodating even for my picky 4 year old's breakfast requests. I was born in Panama but my husband is American (New Yorker) and he loved it. Since then he is not interested in staying at any other hotels when in Panama. Highly recommend it.

Posted by on Nov 30, 2008

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4 out of 5

Reasonable Accommodations

Hotel El Panama is not in the best part of town, at least these days. I imagine that at one time, it was probably the place at which to stay when in Panama City. Inside the confines of the hotel property, it is a very nice hotel. The resaurant is full service and I found the staff attentive. It is showing some signs of age, but it has been refurbished in the not too distant past. My room was clean and in good repair. It reminded me of many hotels in Mexico. I stayed in one of the cheaper rooms facing the pool. It was quiet and I slept well. I do not speak Spanish and it would probably be easier to take care of things if I did. But between my broken Spanish and everyone's broken English, we managed to deal with checking in and checking out.

Posted by on Nov 20, 2007

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About the Hotel El Panama by Faranda Grand

Location Via Espana 111, Panama City, Panama 1753

Property Features

Hotel El Panama by Faranda Grand offers its guests a children's pool, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 107639 square feet (10000 square meters) and includes a conference center. A casino, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel El Panama by Faranda Grand. Smoking is allowed in designated areas at this Art Deco Panama City hotel.

  • 344 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 2 bars or lounges
  • 107639 sq ft of conference space
  • 10000 sq m of conference space
  • Built in 1951
  • Casino
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Panama City Passenger Station (7 km / 4.3 mi)
  • Metro station: Iglesia del Carmen Station (0.1 km / 0.1 mi)

Room Amenities

Hotel El Panama by Faranda Grand offers 344 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:00 AM.

Hotel El Panama by Faranda Grand has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: PAB 15.00 for adults and PAB 9.63 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Panama Convention Center Casino
  • Hotel El Panama Convention Center & Casino
  • Hotel El Convention Center Casino
  • El Convention Center Casino
  • Hotel El Panama Convention Center Casino Panama City
  • El Panama Convention Center Casino Panama City
  • Panama By Faranda Panama City
  • Hotel El Panama by Faranda Grand Hotel
  • Hotel El Panama by Faranda Grand Panama City
  • Hotel El Panama by Faranda Grand Hotel Panama City
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.