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4.8 out of 5

"only problem was with an discoutwousover zealous security officer that tried to push me off the property when smoking in a designated. Before this I n ... " More

By a verified traveler on Mon 02 Aug 2021

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Hotel Description

4.5-star luxury hotel near Via Espana

Heart of Panama City

A stay at this Obarrio hotel places you within half a mile (1 km) of Via Espana and 2 miles (3 km) of Avenida Balboa. Multiplaza Pacific Mall and Cinta Costera are also within 2 miles (3 km).

Luxury amenities

This smoke-free hotel features a casino, a full-service spa, and a restaurant. Traveling on business? Take advantage of the 25 conference rooms, 24-hour business center, and airport shuttle. Enjoy the outdoor pool and perks like free WiFi.

Free Internet, iPod docks

The 391 soundproofed guestrooms offer free WiFi and free wired Internet, as well as iPod docks. LCD TVs come with cable channels, and other amenities include room service and rainfall showerheads.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$120* Per night/room Dec 9 - Dec 10

Studio, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Apartment, 2 Bedrooms, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Sortis Hotel, Spa & Casino, Autograph Collection ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sortis Hotel, Spa & Casino, Autograph Collection

Everyone (4)
5 out of 5
only problem was with an discoutwousover zealous security officer that tried to push me off the property when smoking in a designated. Before this I noticed that he walked pass me to get to his car to get his lunch. The only problem with this is that he decided to park his car for his Shift in a NO PARKING SPOT 20 FEET FROM WHERE I WAS SITTING. I TOLD HIM THAT I WOULD BE HAPPY TO MOVE IFHE MOVED HIS CAR TO A PROPER SPACE. HE REFUSED AND I NOTICED THAT HE DID NOT PARK THERE FOR THE REST OF THE WEEK.

Posted by on Aug 2, 2021

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5 out of 5
Excellent hotel! looks exactly as in the pictures

Posted by on Jun 1, 2021

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4 out of 5
Security had different rules for different people... I was there 5 nights and spent a large amount of money on restaurants, tips, spa, you name it... However, some people could smoke by the smoking station out front while I had to go across the street in the rain, at the same time others were smoking, was a prejudice... I don't know... Am I trying to quit smoking yes, but the 3 out of the four security guards treated me differently then native central Americans.

Posted by on Mar 11, 2021

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Comment from Hotel Management

Mar 13, 2021 by front desk

thanks for your review we will work in improve our service

5 out of 5

Comfortable

Great experience clean quiet. Large spacious rooms.

Posted by on Jan 9, 2018

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About the Sortis Hotel, Spa & Casino, Autograph Collection

Location 56 y 57 East Street, Obarrio, Panama City, Panama

Property Features

Sortis Hotel, Spa & Casino, Autograph Collection offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 14155 square feet (1315 square meters) and includes a conference center. A casino, a fitness center, and a sauna are also featured at the luxury Sortis Hotel, Spa & Casino, Autograph Collection. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4.5-star Panama City hotel is smoke free.

  • 1 building
  • 391 guestrooms or units
  • 22 levels
  • 14155 sq ft of conference space
  • 1315 sq m of conference space
  • Built in 2014
  • Casino
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Panama City Passenger Station (8.7 km / 5.4 mi)
  • Metro station: Vía Argentina (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sortis Hotel, Spa & Casino, Autograph Collection offers 391 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 46-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Il Tula Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Sotis Market - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

  • Casino nearby

Spa Services

Sortis Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.

  • Number of treatment rooms 10
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 10
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20.00 and USD 30.00 per person (approximately)
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 10 years old)
  • Covered self parking fee: USD 10 per day
  • Covered valet parking fee: USD 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sortis Hotel Spa Casino Autograph Collection Panama City
  • Sortis Hotel Spa Casino Autograph Collection
  • Sortis Spa Casino Autograph Collection Panama City
  • Sortis Hotel Spa Casino Autograph Collection Panama City
  • Sortis Spa Casino Autograph Collection Panama City
  • Sortis Hotel, Spa & Casino, Autograph Collection Panama City
  • Sortis Hotel Spa Casino Autograph Collection
  • Sortis Hotel, Spa & Casino, Autograph Collection Hotel
  • Hotel Sortis Hotel, Spa & Casino, Autograph Collection
  • Sortis Spa Casino Autograph Collection
  • Sortis Hotel, Spa & Casino, Autograph Collection Panama City

You should know

  • Sortis Hotel, Spa & Casino, Autograph Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.