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"They charged a $60 deposit which I understand but it had to be in cash which is weird cuz I could understand why it could be placed on my debit , ther ... " More

By a verified traveler on Sun 25 Apr 2021

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Hotel Description

Hotel perfectly located for exploring Palmdale

Heart of Palmdale

Within 2 miles (3 km) of this Palmdale hotel, you'll find Palmdale City Hall and Palmdale Regional Medical Center. Palmdale Playhouse and Antelope Valley Country Club are also within 3 miles (5 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$60* Per night/room Mar 31 - Apr 1

Deluxe Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Palmdale - Lancaster ratings based on 16 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Red Roof Inn Palmdale - Lancaster

Everyone (8) Couples (4) Family (5)
2 out of 5
There was a deposit fee for incidentals—totally fine—but she said because I booked online, it had to be in cash. Cash? I don’t have $60 in cash on me.

Posted by on Jan 9, 2024

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Comment from Hotel Management

Jan 10, 2024 by Hotel Manager

Dear Randall,We apologize for any inconvenience regarding the cash deposit requirement for incidentals. Your feedback is valuable, and we understand the concern. We will review and address our policies to provide a more convenient experience for our guests.Sincerely,Hotel Manager

1 out of 5

Posted by on Sep 4, 2023

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Comment from Hotel Management

Oct 28, 2023 by Hotel Manager

Dear Britney,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

3 out of 5

Posted by on Apr 21, 2023

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Comment from Hotel Management

May 12, 2023 by Hotel Manager

Dear joseph,Thank you for the review and rating of 3 out of 5. Kindly give us some opinions, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon. Sincerely, Hotel Manager

5 out of 5
Quality of work

Posted by on Jan 24, 2023

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Comment from Hotel Management

Jan 24, 2023 by Hotel Manager

Dear Darnell,Thank you for the 5-star rating. We strive for 100 percent guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you back to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

3 out of 5

Posted by on Nov 25, 2022

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2 out of 5
Got a non smoking room.(most rooms are). But so many people smoke in the building it doesn’t matter, horrible smoke smell throughout. Hallways and common areas dirty and gross. Rooms walls were dirty, and bathroom looks like they ran out of money on the remodel 10 years ago. Old,peeling paint, old fixtures, loose shower rod, door did not close. Only reason it didn’t get a worse review, is surprisingly, no bed bugs.

Posted by on Oct 17, 2022

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Comment from Hotel Management

Oct 19, 2022 by Hotel Manager

Dear Dieter,Please accept my sincere apologies for your unpleasant experience while staying with us. It's not the kind of experience we want our guests to have. Feedback from our guests is very significant to us. I have taken note of the issues you raised and will have the relevant team resolve them. I hope you will give us another chance to serve you better. Sincerely,Hotel Manager

2 out of 5
Room was not very clean there where damages in the bathroom paint was horrible shape and AC didn’t work

Posted by on Mar 8, 2022

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1 out of 5
Within two minutes of being there and using the restroom there was a cockroach crawling past me as i was going pee. The non smoking room i reserved smelt like nothing but smoke. The bathtub was stained black and filthy. I got up in the middle of the night to use the restroom and a cockroach crawled across my foot. My husband and my 3 month old son get a rash from being at this place for maybe 8 hours so we could sleep. The manager refused to come out and speak to me and used her staff to handle her problems. Very filthy inside and out. We woke up to police megaphones outside the hotel. I would never step foot on this property again.

Posted by on Aug 24, 2021

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2 out of 5
I've never been to a hotel where I have to ask for someone to clean my room.

Posted by on Jul 28, 2021

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1 out of 5
I was locked out of my room for 45 minutes with my friend who is temporarily crippled I had to carry her upstairs and they had to go through a latter to get out things back and then had to bring her back down stairs so we could get a different room that had less amenities like a refrigerator or a microwave.

Posted by on Jun 18, 2021

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About the Red Roof Inn Palmdale/Lancaster

Location 200 W Palmdale Blvd, Palmdale, CA 93551-4238

Property Features

Red Roof Inn Palmdale - Lancaster offers its guests tour/ticket assistance, a vending machine, and RV/bus/truck parking. WiFi is free in public spaces. Self parking is free. This Palmdale hotel is smoke free.

  • 87 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Palmdale Transportation Center (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn Palmdale - Lancaster offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 80 lbs per pet)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 17
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Red Roof Inn Palmdale/Lancaster Motel Palmdale
  • Red Roof Inn Palmdale/Lancaster Motel
  • Red Roof Inn Palmdale/Lancaster Palmdale
  • Red Roof Inn Palmdale/Lancaster Palmdale
  • Red Roof Inn Palmdale/Lancaster Motel Palmdale
  • Red Roof Inn Palmdale/Lancaster Motel
  • Motel Red Roof Inn Palmdale/Lancaster Palmdale
  • Palmdale Red Roof Inn Palmdale/Lancaster Motel
  • Motel Red Roof Inn Palmdale/Lancaster
  • Red Roof Palmdale Lancaster
  • Red Roof Palmdale Lancaster
  • Red Roof Inn Palmdale Lancaster
  • Red Roof Inn Palmdale/Lancaster
  • Red Roof Inn Palmdale - Lancaster Hotel
  • Red Roof Inn Palmdale - Lancaster Palmdale
  • Red Roof Inn Palmdale - Lancaster Hotel Palmdale

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.