DoubleTree by Hilton West Palm Beach Airport

3.5-star property
1808 S Australian Ave, West Palm Beach, FL 1-855-201-7819

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4.5 out of 5
Excellent!
See all 25 Travelocity Reviews

"My trip was very short but I got what I needed rest and quietness " More

By a verified traveler on Tue 13 Dec 2016

Points Of Interest

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Hotel Description

3.5-star hotel near CityPlace

City center stay

Within 2 miles (3 km) of this well-placed hotel, you'll find CityPlace and Palm Beach County Convention Center. Clematis Street and The Society of the Four Arts are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, comfy beds

Featuring conveniences like sofa beds and refrigerators, the 175 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Select Comfort beds, room service, and coffee/tea makers are also available.

Standard Two Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$74 per night

Room, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Two Rooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Double Accessible Bathtub Non-smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

DoubleTree by Hilton West Palm Beach Airport ratings based on 25 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton West Palm Beach Airport

Everyone (10) Couples (1) Family (2)
4 out of 5
Liked shuttle to City Place. Loved the cookies! The bar could use a little more atmosphere. Too bright, and just not a warm feeling. Staff was excellent. Convenient location, and free convenient parking.

Posted by on May 18, 2019

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Comment from Hotel Management

May 21, 2019 by Mercedes

I wanted to thank you for the 3 stars review and sharing us your recent experience at our property. We value the time you have taken to provide us this feedback in an effort to improve our property service and guest experience. We are happy to know that you did enjoy our complimentary cookies and shuttle provided which is why we are considered to be a valued hotel in our area market. Thank you again for staying with us and our team looks forward in serving you again in the near future!

5 out of 5

Posted by on May 13, 2019

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Comment from Hotel Management

May 17, 2019 by Management Team

Thank you for **FIVE** star review!

2 out of 5
Room was not cleaned one day refrigerator freezer did not freeze door to the refrigerator was broken wall outlets were open

Posted by on May 9, 2019

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Comment from Hotel Management

May 12, 2019 by Mercedes

I wanted to thank you for sharing your recent experience with us on Facebook. We value the time you have taken to provide us with this feedback in an effort to improve our property service and guest experiences. We truly apologize for the inconvenience you received at our property. I assure you this is not a norm for our property as our team strives to provide all our guests with an exceptional service they expect when booking a DoubleTree hotel. We will be sharing your feedback with our team members and point out the details provided to make improvements on our future service provided. Thank you again for your time to provide us with your feedback

5 out of 5
Hotel staff gets an A+. Very pleasant, professional and accommodating. It's very close to PBI airport and it offers a free shuttle to the airport. The room very clean, with comfortable beds and pillows.

Posted by on May 6, 2019

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Comment from Hotel Management

May 10, 2019 by Mercedes

Thank you for sharing your recent experience of your stay with us. We really do appreciate the time you have taken to write us such a positive review. Our team works extremely hard to give all our guests the best experience they can during their staying with us. We are happy to know that you were able to take advantage of our complimentary shuttle to and from the Airport. Thank you again for your positive feedback and we look forward in serving you again in the near future.

5 out of 5

Posted by on Apr 5, 2019

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Comment from Hotel Management

Apr 15, 2019 by Mercedes

Thank you for your 5 star review of our hotel. We valued the time you have taken to provide us with this positive feedback.

5 out of 5
Only 1 restaurant. Need more places to eat. Great hotel shuttle

Posted by on Mar 7, 2019

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Comment from Hotel Management

Apr 15, 2019 by Mercedes

Thank you for your 5 star review of our hotel. We valued the time you have taken to provide us with this positive feedback. I will definitely share your comments with our team members to know that their efforts did not go unnoticed. In regards to places to eat we only have one restaurant on site but our location is great as we are close to CityPlace where there are plenty of restaurant options. We are happy to know that you did enjoy our complimentary shuttle.

5 out of 5

Very comfortable I got the much needed rest

My trip was very short but I got what I needed rest and quietness

Posted by on Dec 13, 2016

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Comment from Hotel Management

Dec 16, 2016 by Don D

Thank you for this feedback on your recent visit. I am glad everything worked out.

5 out of 5

Nice hotel close to everything

Had a relaxing wonderful stay parking to room was great, in their restaurant you have to try their burger!! Room that I stayed was a little smaller but cozy. Shower tub wonderful. Bed n pillows how you'd want them at home lots of convenient locations for ice n snacks

Posted by , from R on Sep 9, 2016

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Comment from Hotel Management

Sep 13, 2016 by Don D

Dear Erick, We truly enjoy hearing how much you enjoyed your stay with us and our incredible burgers. We look forward to seeing you back here soon.

5 out of 5

First time in Florida......

This was my first time in Florida. And I was very impressed with Doubletree. Staff very nice. Room very clean. Reasonable price for my stay. Delicious cookies. When I come back to Florida I will stay at the same hotel.

Posted by on May 24, 2016

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Comment from Hotel Management

May 31, 2016 by Don D

Dear Mrs Pierre, We are so pleased to hear you enjoyed your first visit to Florida. It is such a beautiful state that we are lucky to call home. The team and I look forward to seeing you back at the hotel when you travel back to the sunshine state. Kind regards, Don D

5 out of 5

Very nice place

Pros: I liked the attractive designs and how clean everything was. I also liked the staff's friendliness. The hotel is also near the turnpike.
Cons: The a/c in our room needed to be worked on.
Location: The hotel was near Barrett Jackson's car auction.
We were very happy with our stay. The rooms were nice, although our particular room's a/c was noisy. Our a/c did not sound right, so I feel sure that the a/c in our room was not representative of what to expect normally. The room itself was a good size and was attractive and clean. The common areas are very attractive and the staff was friendly. We will stay there anytime that we are in WPB.

Posted by , from Fl on Apr 22, 2016

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Comment from Hotel Management

May 20, 2016 by Don D.

We appreciate you taking time out of your busy week to fill out this survey. I will share your feedback with my team so we can improve on our operation. We are so glad to hear you will stay with us again when you visit West Palm Beach.

About the DoubleTree by Hilton West Palm Beach Airport

Location 1808 S Australian Ave, West Palm Beach, FL 33409

Property Features

DoubleTree by Hilton West Palm Beach Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly DoubleTree by Hilton West Palm Beach Airport. A roundtrip airport shuttle is free (available on request). Self parking is free. This 3.5-star West Palm Beach hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 6 levels
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: West Palm Beach, FL (PBI-Palm Beach Intl.) (3 km / 1.9 mi)
  • Train station: West Palm Beach Station (2.5 km / 1.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton West Palm Beach Airport offers 175 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature Select Comfort mattresses. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and microwaves can be requested.

  • Select Comfort beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Geckos Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Skydiving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available on request from 4:30 AM to 1 AM. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request from 4:30 AM to 1 AM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.95 and USD 19.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Hotel DoubleTree by Hilton West Palm Beach Airport
  • DoubleTree by Hilton West Palm Beach Airport West Palm Beach
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.