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4.2 out of 5

"Needs new carpet it smells musty maybe some new upgrades " More

By a verified traveler on Sun 22 Sep 2019

Hotel Description

3-star hotel near Rapids Water Park

In suburbs

Stay at this West Palm Beach hotel and you'll be within 2 miles (3 km) of Rapids Water Park and 6 miles (10 km) of Port of Palm Beach. Rosemary Square and Palm Beach County Convention Center are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 149 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include room service, free weekday newspapers, and hair dryers.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$88* Per night/room Jun 6 - Jun 7

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Courtyard by Marriott West Palm Beach ratings based on 33 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott West Palm Beach

Everyone (16) Family (3)
5 out of 5

Posted by on Jan 25, 2020

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Comment from Hotel Management

Jan 25, 2020 by GM

Dear Guest, Thank you for the five-star review for Courtyard West Palm Beach. We are thrilled that we could exceed your expectations. We appreciate all the praise hope to have the opportunity to welcome you back for a future stay. Sincerely, Alison Brumer General Manager

1 out of 5

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 8, 2019 by GM

Dear Valued Guest, We are genuinely sorry for failing to deliver the exceptional stay you deserve. We are continually striving to give each guest an enriching and memorable stay, so we are disappointed this was not your experience. Please accept our sincere apologies for the problems you experienced. We would like to regain your trust and hope you will give us another chance in the future. Sincerely, Alison Brumer General Manager

5 out of 5
Needs new carpet it smells musty maybe some new upgrades

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 23, 2019 by GM

Dear Valued Guest, We appreciate you being our guest and sharing your observations. We are happy your stay with us was enjoyable on many levels, but we are sorry you felt our carpeting needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future renovations. Thank you again, and we hope to welcome you back soon. Sincerely, Alison Brumer General Manager

4 out of 5

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 15, 2019 by Manager

Dear Guest, enjoyed your stay. We look forward to sharing your review with our team. Please come back and visit us soon. Sincerely, Alison Brumer General Manager

5 out of 5

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 18, 2019 by GM

Dear Valued Guest, Thank you for choosing to stay with us at Courtyard West Palm Beach and for taking the time to share such an excellent rating. We strive to provide a great experience for all of our guests by offering the cleanest and most comfortable accommodations, genuine and attentive service, and the perks of an amazing location. We hope you found all of this to be true, and we cannot wait to welcome you back so we can provide you with another 5-star rated experience. Safe travels! Sincerely, Alison Brumer General Manager

5 out of 5

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 7, 2019 by GM

Dear Valued Guest, We cannot thank you enough for taking the time to rate your experience as our guest at Courtyard West Palm Beach! We strive to provide a relaxing and welcoming atmosphere for all of our guests, and we are pleased to see from your rating we met this goal. We hope to have the chance to host your next trip to the area. For now, we wish you well with your future travels and hope you have a lovely day! Sincerely, Alison Brumer General Manager

4 out of 5
quiet, off main road location; was easy to find. would have been nice to have a listing of non-fast food/non-chain restaurants within reasonable distance. I appreciate the grab bar in shower, and the outlets near bed. Would be nice to have a USB charging port with outlet.

Posted by on May 23, 2019

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Comment from Hotel Management

May 24, 2019 by GM

Dear Valued Guest, Thank you for taking the time to review our hotel. We appreciate your feedback regarding what you loved about our hotel, as well as what you would appreciate we improve upon. We will share your concerns with our associates. However, please know you may always ask for recommendations of dining options near our hotel. We will gladly provide them to you. We hope you will give us another opportunity to provide you with a flawless experience. Sincerely, Alison Brumer General Manager

4 out of 5

Posted by on May 7, 2019

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Comment from Hotel Management

May 8, 2019 by GM

Dear Valued Guest, Thank you for staying with us and also for the excellent rating. It is always a pleasure to know that we met our guests' expectations, and we appreciate you sharing your feedback. We hope to see you again soon, and we wish you all the best with your travels. Sincerely, Alison Brumer General Manager

3 out of 5
Multiple issues with my key card. A/C was extremely loud. Electrical plugs in the bathroom need replacing.

Posted by on Apr 24, 2019

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Comment from Hotel Management

Apr 26, 2019 by GM

Dear Valued Guest, We are pleased you enjoyed your overall stay with us. However, we apologize for the issues you experienced. We will share your observations with the appropriate individuals and take the proper actions to ensure this is not repeated. We hope to have another opportunity to welcome you back soon. Sincerely, Alison Brumer General Manager

4 out of 5
Nice accomodations in a good location. However, the bistro in the lobby was overpriced and service was very slow. Not worth it for microwaved food. Having a Starbucks in the bistro was nice though. Our room was skipped for housekeeping even though we did not put our door tag out so we had to request more towels and toiletries at the front desk.

Posted by on Dec 20, 2018

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Comment from Hotel Management

Dec 21, 2018 by GM

Dear Valued Guest, Thank you for taking the time to review our hotel. We appreciate your feedback regarding our Bistro, location and housekeeping services. We will share your concerns with our associates and ensure proper action is taken to prevent this from happening again. We hope you will give us another opportunity to show you the hospitality for which we are known. Sincerely, Alison Brumer General Manager

About the Courtyard by Marriott West Palm Beach

Location 600 Northpoint Pkwy, West Palm Beach, FL 33407

Property Features

Courtyard by Marriott West Palm Beach offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Courtyard by Marriott West Palm Beach. Free self parking is available. This 3-star West Palm Beach hotel is smoke free.

  • 149 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: West Palm Beach, FL (PBI-Palm Beach Intl.) (10.8 km / 6.7 mi)
  • Train station: Mangonia Park Station (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott West Palm Beach offers 149 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 0.00 per stay.
  • Cribs (infant beds) are available for USD 0.00 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Crib (infant bed) fee: USD 0.00 per stay
  • Rollaway bed fee: USD 0.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel West Palm Beach
  • Courtyard Marriott West Palm Beach
  • Courtyard West Palm Beach
  • Marriott Courtyard West Palm Beach
  • West Palm Beach Courtyard
  • West Palm Beach Courtyard Marriott
  • West Palm Beach Marriott Courtyard
  • Courtyard Marriott West Palm Beach Hotel
  • Courtyard by Marriott West Palm Beach Hotel
  • Courtyard by Marriott West Palm Beach West Palm Beach
  • Courtyard by Marriott West Palm Beach Hotel West Palm Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.