4.3 out of 5

"Everything was great, nice pool and most rooms have a balcony " More

By a verified traveler on Sun 23 Sep 2018

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Hotel Description

3-star hotel near Rapids Water Park

In suburbs

You'll be within 2 miles (3 km) of Rapids Water Park and 6 miles (10 km) of Port of Palm Beach with a stay here. CityPlace and Palm Beach County Convention Center are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 149 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include room service, free weekday newspapers, and hair dryers.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$143 per night

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott West Palm Beach ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott West Palm Beach

Everyone (10)
4 out of 5
Nice accomodations in a good location. However, the bistro in the lobby was overpriced and service was very slow. Not worth it for microwaved food. Having a Starbucks in the bistro was nice though. Our room was skipped for housekeeping even though we did not put our door tag out so we had to request more towels and toiletries at the front desk.

Posted by on Dec 20, 2018

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Comment from Hotel Management

Dec 21, 2018 by GM

Dear Valued Guest, Thank you for taking the time to review our hotel. We appreciate your feedback regarding our Bistro, location and housekeeping services. We will share your concerns with our associates and ensure proper action is taken to prevent this from happening again. We hope you will give us another opportunity to show you the hospitality for which we are known. Sincerely, Alison Brumer General Manager

5 out of 5
Hotel was much nicer than I expected considering the cost. Staff was friendly and helpful

Posted by on Nov 2, 2018

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Comment from Hotel Management

Nov 4, 2018 by General Manager

Dear Chris, Thank you for the perfect rating for Courtyard West Palm Beach. We are thrilled that we could exceed your expectations. Conveniently located, it is our pleasure to offer comfortable accommodations and thoughtful hospitality at an excellent price. We appreciate all the praise, and we hope to have the opportunity to welcome you back for a future stay. Sincerely, Alison Brumer General Manager

5 out of 5
Cons: Key cards not great had to get redone once and so did some guests down the hall from me
Location: Nothing in walking distance
Everything was great, nice pool and most rooms have a balcony

Posted by on Sep 23, 2018

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4 out of 5

It was nice.It was close to everything I wanted.

Pros: I rate things by the customer service and cleanliness and on both counts they were great.
Cons: just the room details when preparing for a new guest
Location: I found it centrally located.
The only downside to this visit was although the reservation was for 4 people, there were not enough towels for all. The soap, conditioner, and body wash containers in the showers were empty. I do think that the staff that prepares the rooms need to pay attention to details as I was with 2 other parties and they had the same issues. When called, they came promptly.

Posted by on Jul 3, 2018

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5 out of 5

Comfy, Convient, Welcoming

Pros: Amenities, Food Choices, Convience
We came to this hotel unfortunately because we needed to attend a funeral. Not only were relieved to be greeted by such friendly hotel staff, but elated to see that there was delicious and inexpensive dinner options in the bistro that we were able to take up to our hotel room. After a day of travel, with a funeral early the next day on the horizon, we were so grateful to take our freshly made gourmet sandwiches up to our room and decompress.

Posted by on Jan 28, 2018

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Comment from Hotel Management

Feb 7, 2018 by manager

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

5 out of 5
Staff were very helpful and friendly. Our rooms were clean and very comfortable.

Posted by on Feb 6, 2017

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Comment from Hotel Management

Feb 21, 2017 by manager

Happy to be of service and we look forward to your return

5 out of 5

Business & pleasure

Pros: Location was good, near the highway, stores and restaurants.
Cons: Service was great I would recommend the snack shop not be so pricey & get rid of the hard toilet paper.
Location: It was close to several beaches in any direction.
The staff was very pleasant, understanding and accommodating, The room was spacious and clean & housekeeping took good care of us.

Posted by , from NJ on Jul 19, 2016

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4 out of 5

Very clean

I had a great time, the staff In the bistro were very friendly and helpful.very nice and clean hotel. The housekeepers cleaned your room everyday which is great!! However there is no free breakfast but everything else was perfect.

Posted by on Jun 21, 2016

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5 out of 5

You get your money's worth

Clean room with comfortable beds. Modern hotel, love the two toned walls: yellow and red. Housekeeping staff were very friendly. Front staff checked us in and out......a smile would have been nice. Surprised how clean the bathrooms were. Definitely, one of my favorite hotels.

Posted by , from Orlando on Nov 30, 2015

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Comment from Hotel Management

Dec 6, 2015 by manager

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard West Palm Beach was enjoyable

4 out of 5

Great hotel. thin walls.

In town for the journey concert stayed here...it was nice the staff was great. One complaint was the neighbors yelling until 4 am...we party and have fun but they were nuts.

Posted by on Mar 23, 2015

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About the Courtyard by Marriott West Palm Beach

Location 600 Northpoint Pkwy, West Palm Beach, FL 33407

Property Features

Courtyard by Marriott West Palm Beach offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Courtyard by Marriott West Palm Beach. Self parking is free. This 3-star West Palm Beach hotel is smoke free.

  • 149 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: West Palm Beach, FL (PBI-Palm Beach Intl.) (12.5 km / 7.8 mi)
  • Train station: Mangonia Park Station (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott West Palm Beach offers 149 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 0.00 per stay.
  • Cribs (infant beds) are available for USD 0.00 per stay.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Crib (infant bed) fee: USD 0.00 per stay
  • Rollaway bed fee: USD 0.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel West Palm Beach
  • Courtyard Marriott West Palm Beach
  • Courtyard West Palm Beach
  • Marriott Courtyard West Palm Beach
  • West Palm Beach Courtyard
  • West Palm Beach Courtyard Marriott
  • West Palm Beach Marriott Courtyard
  • Courtyard Marriott West Palm Beach Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.