- Check-in time starts at 2 PM
- Check-in time ends at 7:00 PM
- Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance.
Mondello Palace Hotel - Separate Villa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
- Guest accommodation is not sealed after cleaning
- Electrostatic spray is not used for disinfection
- Cashless transactions are available
- Staff temperature checks are conducted regularly
- Masks are compulsory at the property
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Contactless food service / room service is not available
- Commonly-touched surfaces are cleaned with disinfectant
- Reservation is not required for facilities onsite
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Staff wears personal protective equipment
- Security system
- Mobile key entry is not available
- Debit cards not accepted
- Food service has been amended for enhanced safety
- Protective clothing is not available to guests
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Property does not follow sanitization practices of any association
- Children stay free - maximum age 4
- Private entrance
- Social distancing measures are in place
- Contactless check-in is not available
- Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
- No elevators
- Property confirms they are implementing enhanced cleaning measures
- Children stay free
- Individually-wrapped food options are not available
- No gap period between guest stays
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: EUR 85 per vehicle (roundtrip, maximum occupancy 6)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 15.0 per day
- Rollaway bed fee: EUR 30.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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