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Sandman Hotel & Suites Kelowna

3.0 star property
Hotel near Kelowna General Hospital in Kelowna

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Photo gallery for Sandman Hotel & Suites Kelowna

Interior
Balcony
2 restaurants, breakfast served
Suite, 1 King Bed, Kitchenette, Tower (Balcony) | Private kitchenette | Fridge, microwave, coffee/tea maker
Reception

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

View in a map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Orchard Park Mall
    ‪1 min walk‬
  • Kelowna General Hospital
    ‪5 min drive‬
  • Waterfront Park
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 1 Queen Bed (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 2 Queen Beds (Atrium Building)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower | 1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Tower

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed (Atrium Building)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

  • 650 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds (Atrium Building)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Classic Room, 1 Queen Bed, Kitchen (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the neighborhood

Kelowna

City center stay.Within a 10-minute walk of this Dilworth Mountain Estates hotel, you'll find Orchard Park Mall and Orchard Park Shopping Centre. Also, Cineplex Cinemas Orchard Plaza is within half a mile (1 km) and Mission Creek Regional Park is within 2 miles (3 km).

What's nearby

  • Orchard Park Mall - 1 min walk - 0.1 miles
  • Kelowna General Hospital - 5 min drive - 2.9 miles
  • Waterfront Park - 6 min drive - 3.1 miles
  • Prospera Place - 6 min drive - 3.1 miles
  • Okanagan College - 6 min drive - 2.6 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Popeye’s Louisiana Chicken - ‬3 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Bamboo Chopsticks Express - ‬10 min walk
  • ‪Wendy’s - ‬5 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel near Kelowna General Hospital in Kelowna
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Sandman Hotel & Suites Kelowna. Self parking is free.

This Kelowna hotel is smoke free.

  • 220 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Sandman Hotel & Suites Kelowna offers 220 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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  • Pool
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Personal motorized watercraft

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 42-inch TV with cable channels
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

How close is Sandman Hotel & Suites Kelowna to the airport?

Sandman Hotel & Suites Kelowna is 6.7 mi (12-min drive) away from the Kelowna Intl. Airport (YLW) airport, the closest popular airport to the property.

How much does it cost to stay at Sandman Hotel & Suites Kelowna?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites Kelowna on Sep 28, 2025 start from $69.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sandman Hotel & Suites Kelowna have an airport shuttle?

Airport shuttle services are not available at Sandman Hotel & Suites Kelowna.

How close is Sandman Hotel & Suites Kelowna to the beach?

This hotel is 11 mi (18-min drive) from Gellatly Dog Beach and 11.7 mi (28-min drive) from Willow Beach. Don't forget your sunscreen!

Does Sandman Hotel & Suites Kelowna offer free breakfast?

Free breakfast isn’t provided at Sandman Hotel & Suites Kelowna, but cooked-to-order breakfast is offered for a fee of between CAD 10 and 25 per person. It's available every day from 7:00 AM to 1:00 PM.

Is there a casino at Sandman Hotel & Suites Kelowna?

No, there is no casino at this hotel, but Lake City Casino (5-min drive) is nearby.

What time is check-in at Sandman Hotel & Suites Kelowna?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Sandman Hotel & Suites Kelowna?

This hotel offers free self parking.

Does Sandman Hotel & Suites Kelowna have a pool?

Sandman Hotel & Suites Kelowna does not have a pool.

Does Sandman Hotel & Suites Kelowna have a restaurant?

Yes, there are 2 restaurants on site.

Does Sandman Hotel & Suites Kelowna have a spa?

There are no spa services available at this hotel.

How close is Sandman Hotel & Suites Kelowna to downtown Kelowna?

Sandman Hotel & Suites Kelowna is 2.5 mi away from Kelowna.

Reviews

Sandman Hotel & Suites Kelowna Reviews

6.8

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 511 out of 1806 reviews
Rating 8 - Good. 421 out of 1806 reviews
Rating 6 - Okay. 366 out of 1806 reviews
Rating 4 - Poor. 270 out of 1806 reviews
Rating 2 - Terrible. 238 out of 1806 reviews

Reviews

10/10 Excellent

Bernandita, Dawson Creek

Room is nice clean!
Stayed 1 night in May 2025

2/10 Terrible

Paul

Stayed 2 nights in Jun 2025

6/10 Okay

Ramona

Traveled with partner
There was no microwave in the room and there was no iron, it was kind of small, room needed painting, bathroom based boards were chipping, not really dirty but not really clean either.
Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer

Traveled with family
Disliked: Amenities, property conditions & facilities
Staff were great. Beds were clean and comfy. Rooms could use some updating. Our room the door didn’t close on its own and the security latch was falling off making it useless. The bathroom had stains on the floor and things looked a bit run down. The fan to the bathroom was so loud we actually had to just turn the light on outside the bathroom when not actually needing the fan just so we didn’t have to listen to it. The room itself was a balcony overlooking the pool. It was muggy and the air conditioner barely worked. They also charged me more than my actual nights stay for damage deposit which was kinda weird to me. So all in all won’t be my first choice for the price you pay and no breakfast included, but would stay again if other favourites were booked I guess.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 1 night in Jun 2025

6/10 Okay

Calvin

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful, the hotel is dated and needs a major overhaul. Not enough parking for the hotel clients.
Stayed 3 nights in Jun 2025

2/10 Terrible

cathy

Disliked: Cleanliness, amenities, property conditions & facilities
Had to carry my luggage up two flights of stairs as the elevator didn’t work the iron didn’t work. The fan in the bathroom was like a jet airplane going off. The air conditioning was also extremely loud and the TV didn’t work properly. Total cost was $278 for one night in this dump.
Stayed 1 night in Jun 2025

10/10 Excellent

Mia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Barb

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms were filthy, uncomfortable beds, remote for tv did not work, dark and dingy rooms. The lobby was disgusting, only one washcloth for two people in the room. No hot water Saturday morning (June 7, 2025). The only compensation the hotel offered was a voucher to Dennys. When asked if I could speak to the hotel manager, I was told there is no manager on weekends. Worst hotel ever. We, a party of 8, will not be returning
Stayed 4 nights in Jun 2025

2/10 Terrible

Mike

Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
I paid to update to a king suite, there was no mention in the description that the room didn’t have a window. The only window was to the indoor pool and with the curtain open everyone in the pool looks right into your room. So we paid to stay in a cave for 4 nights. There was no hot water at all one day, so no showers. Spoke with the front desk and their response was “well the hotel is pretty full this weekend”. Still waiting for a manager to contact me, but I’m doubtful that the message got passed on considering how little the people at the front desk seemed to care about anything.
Stayed 4 nights in Jun 2025

8/10 Good

Rajni

Stayed 2 nights in Jun 2025

6/10 Okay

Lisa, Trail

Traveled with partner
Liked: Amenities
The rooms definitely need an upgrade .. this is not what I would consider and executive king suite . Our room did not get replenished and tidied despite hanging the request on the door at 9:00 am .. we had an iron Billy no ironing board… definitely needs work !
Stayed 2 nights in Jun 2025

8/10 Good

Bruce

Business traveler
Liked: Cleanliness, property conditions & facilities
All was well except for the bed. Way too soft and old.
Stayed 2 nights in Jun 2025

6/10 Okay

John

Stayed 2 nights in May 2025

10/10 Excellent

Grant, New Westminster

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Busy Kelowna Hotel. Nothing special here. You stay you go. It has a indoor court yard pool which would be cool in the winter. Location is good but your neighbours are loud no matter what. Denny's is attached - yummm
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Business traveler, Traveled with pets, Traveled with family
Liked: Amenities
Staff is very friendly, hotel is showing wear and tear. The yr room had a faint smell. But over all great stay and awesome for families and people traveling with pets
Stayed 1 night in Jun 2025

6/10 Okay

Terry

Traveled with family
Liked: Cleanliness, staff & service
The beds were super comfortable however the air condition unit stayed on all night and was very loud. Quite run down. The Bar service was excellent and the wings and beer special was fantastic!
Stayed 1 night in May 2025

8/10 Good

Matthew

Stayed 2 nights in Jun 2025

8/10 Good

Gordon

Liked: Cleanliness
Enjoyed the penthouse room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Aleta

Liked: Cleanliness, staff & service, amenities
I was able to get a suite that was very spacious for a very good price on Expedia. I have stayed in many Sandman Hotels and this one was the nicest I have been to so far.
Stayed 1 night in May 2025

2/10 Terrible

Marcel

Stayed 2 nights in May 2025

10/10 Excellent

Robyn

Stayed 1 night in Jun 2025

8/10 Good

Anson Carl

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Met our needs for a medical visit.

We booked with them for the room size we were able to get, we need the separate bedroom for our stays and the price was reasonable. This hotel at least in the tower is in need of an update, it's old. But was clean and has the restaurant, bar etc. Overall satisfied.
Stayed 2 nights in May 2025

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025