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Hotel Hillarys Shinsaibashi

3.0 star property
3-star hotel near Dotonbori Glico Sign

Choose dates to view prices

Photo gallery for Hotel Hillarys Shinsaibashi

Lobby
In-room safe, desk, iron/ironing board, free WiFi
Breakfast area
In-room safe, desk, iron/ironing board, free WiFi
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083
  • Place, Dotonbori
    ‪6 min walk‬
  • Place, Dotonbori Glico Sign
    ‪6 min walk‬
  • Place, Kuromon Market
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 157 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 274 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking

  • 118 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room Non Smoking (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room, SMOKING (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room Non Smoking (Short Stay Plan)

  • Sleeps 3
  • 2 Large Twin Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room SMOKING (Short Stay Plan)

  • Sleeps 3
  • 2 Large Twin Beds

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About the neighborhood

Osaka

Minami stay.Within a 15-minute walk of this Minami hotel, you'll find Dotonbori Glico Sign and Namba Grand Kagetsu Theater. Kuromon Market and Spa World are also within 2 miles (3 km).

What's nearby

  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.1 miles
  • Dotonbori - 6 min walk - 0.4 miles
  • Dotonbori Glico Sign - 6 min walk - 0.4 miles
  • Kuromon Market - 10 min walk - 0.6 miles
  • Namba Grand Kagetsu Theater - 12 min walk - 0.7 miles

Getting around

  • Shinsaibashi Station - 6 min walk
  • Osaka-Namba Station - 12 min walk
  • Itami Airport (ITM) - 28 min drive

Restaurants

  • ‪BAR 識 - ‬1 min walk
  • ‪川福本店 - ‬1 min walk
  • ‪The Australian Pub - ‬1 min walk
  • ‪Bar OLD COURSE - ‬1 min walk
  • ‪バルマスタード - ‬1 min walk

About this property

Hotel Hillarys Shinsaibashi

3-star hotel near Dotonbori Glico Sign
As a guest of Hotel Hillarys Shinsaibashi, you'll find a vending machine, concierge services, and laundry facilities. Public spaces have free WiFi. Hotel Hillarys Shinsaibashi also features a front-desk safe and an elevator.
  • 225 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
Hotel Hillarys Shinsaibashi offers 225 accommodations with safes and slippers. 40-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Couples/private dining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

Room amenities

Entertainment

  • 40-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL FELICE Shinsaibashi RELIEF
HOTEL FELICE RELIEF
FELICE Shinsaibashi RELIEF
FELICE RELIEF
Hillarys Shinsaibashi Osaka
Hotel Hillarys Shinsaibashi Hotel
Hotel Hillarys Shinsaibashi Osaka
HOTEL FELICE Shinsaibashi by RELIEF
Hotel Hillarys Shinsaibashi Hotel Osaka

Frequently asked questions

How close is Hotel Hillarys Shinsaibashi to the airport?

Hotel Hillarys Shinsaibashi is 10.3 mi (28-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

Does Hotel Hillarys Shinsaibashi have an airport shuttle?

Airport shuttle services are not available at Hotel Hillarys Shinsaibashi.

Does Hotel Hillarys Shinsaibashi offer free breakfast?

Hotel Hillarys Shinsaibashi does not offer free breakfast.

Is there a casino at Hotel Hillarys Shinsaibashi?

No, there is no casino at this hotel.

What time is check-in at Hotel Hillarys Shinsaibashi?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Hillarys Shinsaibashi?

Free parking is not available at this hotel.

Does Hotel Hillarys Shinsaibashi have a pool?

Hotel Hillarys Shinsaibashi does not have a pool.

Does Hotel Hillarys Shinsaibashi have a spa?

There are no spa services available at this hotel.

How close is Hotel Hillarys Shinsaibashi to downtown Osaka?

Hotel Hillarys Shinsaibashi is 1.4 mi away from Osaka.

Hotel Hillarys Shinsaibashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 1005 reviews
Rating 8 - Good. 312 out of 1005 reviews
Rating 6 - Okay. 80 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights at Hotel Hillarys Shinsaibashi and were very happy with our stay. We booked a Standard Double Room, Non Smoking (housekeeping every 3 days). The room was small (as expected in Japan) but clean, comfortable, and affordable, with all the amenities we needed. The only odd detail was that the sink was in the bedroom rather than the bathroom, but it wasn’t a big issue. The staff were attentive and kind. Our floor (8th) had coin laundry machines and a vending machine, which was very convenient. I also enjoyed the public hot spa on the 13th floor — perfect after a day of exploring. One small suggestion would be to add a reminder sign about bathing etiquette, as some guests may be unfamiliar. Check-out at 10:00 was smooth, and we appreciated the free luggage storage until the end of the day, which let us enjoy breakfast nearby before catching the shinkansen to Tokyo. The location is excellent — just minutes from Shinsaibashi Street and close to a Family Mart. Overall: clean, convenient, affordable, and friendly service. Thank you for making our time in Osaka so enjoyable! 😊
Stayed 3 nights in Sep 2025

10/10 Excellent

wynne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So convenient and close to all shopping. The hotel was clean and smelled so fresh! Would definitely stay here again when we come back to Osaka!
Stayed 3 nights in Jul 2025

10/10 Excellent

Han Siong

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Sep 2025

6/10 Okay

elsa

Stayed 4 nights in Sep 2025

10/10 Excellent

pil

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, comfy bed and clean bathroom
Stayed 3 nights in Sep 2025

10/10 Excellent

Veronica, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Yuen Man Mandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy Stay of 5 nights at Shinsaibashi. Location is convenient if you are a big fan of shopping. I also very impressed by the buffet breakfast they served every morning. There is enough variety of food, personally, i like the Japanese style appetizers, grilled fish, tofu burgers and more. Great Job, Best Team ever.
Stayed 5 nights in Aug 2025

10/10 Excellent

Wee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no coffee in the morning unless you purchase breakfast. It is available at 10 am.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the Japanese breakfast. Hotel was located in a very convenient location and walkable to all the shopping areas. Clean and comfortable rooms. Would definitely stay here again!
Stayed 7 nights in Apr 2025

8/10 Good

Laura, Middleburg Hts.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is a bit red light district, we traveled as a family and were in bed by 11 p.m. in the morning the trash was being picked off the street and the smells that lingered in the air were unpleasant. But, this is Osaka and is different from the rest of Japan.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to rest while explore rhe woder Osaka area. Very central to Dotonburi, Shinsaibashi, Amerika-mura and Den-den town, which good metro connections to the rest of Osaka. Bed very comfortable. Initially, Ihad worries about small beds, but not the case here.
Stayed 5 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Mimi, Richmond Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a good time in this hotel. Walking distance to all attractions, stopping, dining and friendly at Staffs.
Stayed 3 nights in Jul 2025

4/10 Poor

Julie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Pros: Good location close to subway stations. A hot spa is available. Free coffee, water, tea, and bread are available from afternoon to evening. But i wish there was available from morning to midnight… Cons: Staff has poor manners. Not suitable for business trips. Unclean. Noisy. Overall, my experience during my stay was not as good as I expected. I asked to make up a room, but it wasn't cleaned properly. A used towel was left on the bed, which I put it on the floor when I went out. Of course, the bed was not made. I called the front desk and asked them to clean the room the next day. One morning, I was in the hot spa when the male cleaning staff came into the women's area, which was really uncomfortable. The elevators for guests and employees are not separate. Their employees are quite noisy in the elevator. The desk in the room had a glass tabletop that required a mouse pad. During the night, it was very noisy outside. There was a club or bar right in front of the hotel. The tables for breakfast were terrible; there were several rectangular meeting tables set along the wall, so you had to face the boring, pale wall while eating breakfast. Though there was an area with cafe tables, it was usually full. It's not suitable for a business trip. I won't stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good area, walkable to Dontobiri and train stations. Rooms are clean as well.
Stayed 6 nights in Jun 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

L

Location is nice but hotel is in poor condition. Room had an odor and smelled like smoke. Also too small. Glad I was there only 2 nights
Stayed 2 nights in Jun 2025

10/10 Excellent

Jordan

Stayed 4 nights in Jun 2025

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in excellent location within walking distance of Dotonbori, tons of restaurants & train stations. Superb staff with efficient & friendly service. Tasty buffet breakfast with daily differences.
Stayed 3 nights in Jun 2025

8/10 Good

Jeremy

Stayed 4 nights in May 2025

10/10 Excellent

tommy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with a great location
Stayed 3 nights in May 2025

10/10 Excellent

Phuoc

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient place. Everything was basically in walking distance, especially shopping.
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 5 nights in May 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

darren

Liked: Cleanliness
Stayed 3 nights in May 2025