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Four Points Flex by Sheraton Osaka Umeda

3.0 star property
3-star hotel near Dotonbori

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Photo gallery for Four Points Flex by Sheraton Osaka Umeda

Reception
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Breakfast meal
Combined shower/tub, free toiletries, hair dryer, slippers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-10-3 Shibata, Kita-ku, Osaka, Osaka, 530-0012
  • Grand Front Osaka Mall
    ‪4 min walk‬
  • Osaka Station City
    ‪6 min walk‬
  • Umeda Sky Building
    ‪10 min walk‬
  • Osaka (ITM-Itami)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Twin Bed

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Twin Bed

8.6 out of 10
Excellent
(4 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Osaka

Kita stay.Your stay at this Kita hotel places you within 3 miles (5 km) of Dotonbori and Osaka Castle. Umeda Arts Theater and Hankyu Sanbangai are also within half a mile (1 km).

What's nearby

  • Umeda Arts Theater - 3 min walk - 0.2 miles
  • Grand Front Osaka Mall - 4 min walk - 0.3 miles
  • Osaka Station City - 6 min walk - 0.4 miles
  • Pokemon Centre Osaka - 7 min walk - 0.4 miles
  • Umeda Sky Building - 10 min walk - 0.6 miles

Getting around

  • Umeda Station (Hankyu) - 4 min walk
  • Nakatsu Station (Hankyu) - 7 min walk
  • Itami Airport (ITM) - 24 min drive

Restaurants

  • ‪善LABORATORY - ‬1 min walk
  • ‪鳥貴族梅田DDハウス店 - ‬1 min walk
  • ‪ケーツーカレーハウス - ‬1 min walk
  • ‪挽肉倶楽部 - ‬1 min walk
  • ‪うつわCafe ゆう - ‬1 min walk

About this property

Four Points Flex by Sheraton Osaka Umeda

3-star hotel near Dotonbori
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Four Points Flex by Sheraton Osaka Umeda also features a vending machine, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

  • 1 building
  • 220 guestrooms or units
  • 13 levels
  • Built in 2018
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • Dining venue
Four Points Flex by Sheraton Osaka Umeda offers 220 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Japanese

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  • Air conditioning
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL UNIZO Umeda
UNIZO Osaka Umeda
UNIZO Umeda
HOTEL UNIZO Osaka Umeda
Four Points Flex by Sheraton Osaka Umeda Hotel
Four Points Flex by Sheraton Osaka Umeda Osaka
Four Points Flex by Sheraton Osaka Umeda Hotel Osaka

Frequently asked questions

How close is Four Points Flex by Sheraton Osaka Umeda to the airport?

Four Points Flex by Sheraton Osaka Umeda is 9.4 mi (24-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

Does Four Points Flex by Sheraton Osaka Umeda have an airport shuttle?

Airport shuttle services are not available at Four Points Flex by Sheraton Osaka Umeda.

Does Four Points Flex by Sheraton Osaka Umeda offer free breakfast?

Four Points Flex by Sheraton Osaka Umeda does not offer free breakfast.

Is there a casino at Four Points Flex by Sheraton Osaka Umeda?

No, there is no casino at this hotel.

What time is check-in at Four Points Flex by Sheraton Osaka Umeda?

Check-in start time: 3:00 PM; Check-in end time: 1 AM.

Is there free parking at Four Points Flex by Sheraton Osaka Umeda?

Free parking is not available at this hotel.

Does Four Points Flex by Sheraton Osaka Umeda have a pool?

Four Points Flex by Sheraton Osaka Umeda does not have a pool.

Does Four Points Flex by Sheraton Osaka Umeda have a restaurant?

Yes, there is a restaurant on site.

Does Four Points Flex by Sheraton Osaka Umeda have a spa?

There are no spa services available at this hotel.

How close is Four Points Flex by Sheraton Osaka Umeda to downtown Osaka?

Four Points Flex by Sheraton Osaka Umeda is 1 mi away from Osaka.

Four Points Flex by Sheraton Osaka Umeda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 1002 reviews
Rating 8 - Good. 363 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room for the price but we needed to be near the station for the night.
Stayed 1 night in Mar 2025

6/10 Okay

Piotr

Traveled with family
Liked: Amenities
breakfast is awful I do not recommend buying breakfast in this hotel is a waste of money otherwise okay
Stayed 3 nights in Mar 2025

10/10 Excellent

Sergio

Stayed 1 night in Mar 2025

2/10 Terrible

Jesung

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Wry nice hotel with good amenities
Stayed 1 night in Jan 2025

6/10 Okay

Wesley, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities
The room was extremely small and very compact. The facilities were clean and modern. The location was ideal. Breakfast was less than desirable. Staff could not update my reservation with my Bonvoy #. I enjoyed my stay, but the surprised was a lot to process at first.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yuji, Tokyo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejavu, I stayed in the hotel under different hotel brand before but this hotel is better across the board!
Stayed 1 night in Dec 2024

10/10 Excellent

CHIN MING

Stayed 2 nights in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and excellent location not far away from Osaka Umeda stations.Food a plenty in the vicinity. Room clean and comfortable and Hotel staff were friendly and helpful. Will return to stay again when I'm in Osaka again
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Vincent, Richmond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this place, will return again!
Stayed 10 nights in May 2024

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jayesh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Paul

Liked: Property conditions & facilities
Hotel was in a good area and close to Osaka, Umeda and Shin-Osaka stations. Rooms were a bit smaller than expected but comfortable. Breakfast gave you a choice of 5 options that were all pretty good. Had some issues with temp. Once I figured out how to open the windows it was much better. It was 29 Celsius when I checked in and thermostat was tricky to work with. I’d stay here again.
Stayed 6 nights in Feb 2024

8/10 Good

shinichiro

Stayed 3 nights in Jan 2024

8/10 Good

Jia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it’s a very good place. Conveniently located to food and shopping. Room is clean, spacious for Japanese standard, some of the staff spoke good English and very helpful, will definitely stay there again next time.

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Osaka train station, room was small but comfortable with view over the station. Breakfast was Japanese but good. So many malls and endless food options nearby. They only give you one small Japanese pillow.
Stayed 2 nights in Nov 2023

8/10 Good

sandra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms little small but adequate. Worse thing was living out of the suitcases .we went with a twin room at 21sum which gives you an extra few squres to move
Stayed 6 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Lovely staff. Conveniently located. Lobby lights a bit sterile and bright, but, heck, better than dark and dingy
Stayed 4 nights in Oct 2023