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4.1 out of 5

"I did did not like how we are still battling Covid and MASK is NOT being enforced! Major turn off! " More

By a verified traveler on Wed 28 Apr 2021

Hotel Description

Family-friendly 4-star resort with 4 outdoor pools

In entertainment district

Within 9 miles (15 km) of this resort, you'll find Orange County National Golf Club and Disney's Animal Kingdom® Theme Park. Epcot® and Disney's Hollywood Studios® are within 12 miles (20 km).

Poolside dining

This resort features free water park access, a full-service spa, and 3 restaurants. Bring the family and enjoy the lazy river, children's club, and mini golf. Enjoy the 4 outdoor pools and perks like free WiFi.

Free WiFi, kitchens

The 844 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include washers/dryers, free WiFi, and balconies or patios.

Suite, 2 Bedroom, Resort View

Bed Count 1 King Bed Maximum Occupancy 6 Max
$299* Per night/room Jun 28 - Jun 29

Superior Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 3 Bedrooms, 2 Bathrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 2 Bedroom 2 Full Beds, Superior View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Suite, 3 Bedrooms, 2 Bathrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 3 Bedrooms, Accessible

Bed Count 1 King Bed Maximum Occupancy 8 Max

The Grove Resort & Water Park Orlando ratings based on 97 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grove Resort & Water Park Orlando

Everyone (39) Couples (1) Family (42)
2 out of 5
I am not one to ever leave a review. So doing this right now really shows how disappointed I was. The Grove had amazing reviews. We were so looking forward to our six night stay. Upon checking in we were asked to pay for parking and also way more in resort fees than what our Travelocity itinerary stated. Provided Travelocity statement and was told “oh let me take care of that”. Another disappointment happened when we had four days of used dirty towels sitting on the floor waiting to be picked up as there is NO CLEANING. We contacted house keeping and asked for towels and sheets. We were told that they would be dropped off and they can not do the services for us. We were so shocked. Our first night we had no fitted mattress sheet on either of the two beds. Only a sheet over it not even tucked in. Our duvet had no cover. A sheet under and a sheet over it. What a joke. Another great disappointment was when we found out people used our room number to book the Flowrider surf simulator. The Grove just asks for a room number and charges you. No checking of any sort goes into this transaction. For a newer resort this is something that needs to be corrected. Dirty and not dusted. We had spider webs everywhere. It is very nice looking if only it was kept clean. As much as we enjoyed the waterpark, we will not be staying here again. Disney is 20 min away and the shuttle is NOT a Disney bus. It is an old city bus used for transportation. Just horrible advertising and lies!!!

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 1, 2021 by Brittany M.

Thank you for your feedback.

4 out of 5

Posted by on May 20, 2021

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Comment from Hotel Management

Jun 1, 2021 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We look forward to welcoming you back with us again soon.

5 out of 5
Very nice

Posted by on May 4, 2021

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Comment from Hotel Management

May 6, 2021 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We hope to welcome you back with us again.

3 out of 5
I did did not like how we are still battling Covid and MASK is NOT being enforced! Major turn off!

Posted by on Apr 28, 2021

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Comment from Hotel Management

May 1, 2021 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We hope to welcome you back with us again.

1 out of 5

Posted by on Apr 25, 2021

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Comment from Hotel Management

May 6, 2021 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We hope to welcome you back with us again.

5 out of 5
The water park was awesome and all the pools were great so we could spread out. They could have had people cleaning chairs. They were quit dirty.

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 21, 2021 by Brittany M.

Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again.

2 out of 5
If you want zero to no service this is a good place for you. Place is overcrowded, dirty, and it took over an hour to get house keeping to respond to our call.

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 21, 2021 by Brittany M.

Thank you for your feedback.

3 out of 5

Posted by on Apr 16, 2021

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Comment from Hotel Management

May 1, 2021 by David Guest Service Manager

Thank you for the 3 out of 5

4 out of 5
There were definitely not enough lounge chairs by the pool areas to accommodate everyone.

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 12, 2021 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We hope to welcome you back with us again.

2 out of 5
We had some mechanical issues with our suite during our stay. Issues with shower current rod in one bathroom. Issues with the shower door in the other bathroom. Issues with a dishwasher not being attached to the cabinets. Even though the issues were reported they were never fixed. The floors in the buildings near the elevators were always dirty. The website was unclear of the hours of the store and restaurants.

Posted by on Mar 23, 2021

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Comment from Hotel Management

Mar 23, 2021 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share this with our team. We look forward to welcoming you back with us again.

About the The Grove Resort & Water Park Orlando

Location 14501 Grove Resort Avenue, Winter Garden, FL 34787

Property Features

As a guest of The Grove Resort & Water Park Orlando, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this resort measures 6000 square feet (557 square meters) and includes conference space. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the family-friendly The Grove Resort & Water Park Orlando. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Winter Garden resort.

  • 844 guestrooms or units
  • 6 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 2017
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 4
  • Children's pool
  • Lazy river
  • Waterslide
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Orlando International Airport (MCO) (52.8 km / 32.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Grove Resort & Water Park Orlando offers 844 accommodations with washers/dryers and safes. Rooms open to balconies or patios. Accommodations have separate living rooms and are furnished with double sofa beds. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Winter Garden resort provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8 AM to 11 AM.

Alfresco Market - This café serves breakfast, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Valencia Restaurant - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Longboard Bar & Grill - This poolside restaurant specializes in Hawaiian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Element Lounge - This cocktail bar specializes in American cuisine. Open select days.

The Springs Bar & Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a spa tub, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Miniature golf on site
  • Surfing/boogie boarding on site
  • Boat tours on site
  • Surf lessons - onsite
  • Kayaking on site
  • Health or beauty spa nearby

Spa Services

Escape Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests staying 1-4 nights receive limited housekeeping daily (trash removal and amenities refresh). Full housekeeping is provided every 3 days for 5-night minimum stays.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Property follows sanitization practices of CovidClean (Safehotels - global expert)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day
  • Resort fee: USD 45 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Self parking fee: USD 19.17 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grove Resort Winter Garden
  • Grove Resort Orlando Winter Garden
  • Grove Orlando Winter Garden
  • The Grove Resort Orlando
  • The Grove & Water Park Orlando
  • The Grove Resort Water Park Orlando
  • The Grove Resort & Water Park Orlando Resort
  • The Grove Resort & Water Park Orlando Winter Garden
  • The Grove Resort & Water Park Orlando Resort Winter Garden

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.