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Recent Opal hotel reviews by fellow wanderers
Hotel Riu Palace Aruba - All Inclusive
5 out of 5
Posted 15 hours ago
Travelocity Verified Review
"The front desk staff was incredibly welcoming and helpful, making our stay pleasant. All the staff we encountered were friendly and attentive. However, a few female Hispanic staff members at the pool bar and the 24-hour bar area were a bit dismissive. The resort was clean, and breakfast and food were exceptional. They were available 24/7, and we enjoyed a variety of options. One thing I didn’t like was the first-come, first-served policy at the restaurant. I only managed to try the Steak restaurant, which was great. The Milano restaurant, which opens at 6:00 pm and closes at 9:00 pm, was booked at capacity when I arrived at 7:30 pm. Although the main buffet had some pasta, my daughter wanted chicken parmesan, so we left the resort and went to Gianna’s. Riu should consider improving the process to allow members to try their restaurants. Another issue was the unpleasant smell coming off the elevator near the outskirts of the main buffet. I’m not sure if there’s a hidden area for garbage or sewage, but the smell was not appealing. I’m sure Riu can address this issue. Aside from these minor concerns, Riu Place is a beautiful place, and my family and I will definitely be back."
A verified traveler stayed at Hotel Riu Palace Aruba - All Inclusive
