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Sandman Hotel & Suites Kelowna

3.0 star property
Hotel perfectly located for exploring Kelowna

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites Kelowna

Interior
Fridge, microwave, coffee/tea maker
Reception
Balcony
2 restaurants, breakfast served

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Place, Orchard Park Mall
    ‪1 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪4 min walk‬
  • Place, Mission Creek Regional Park
    ‪11 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower | Premium bedding, in-room safe, individually decorated, desk

Room, 1 King Bed, Tower

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

  • 650 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds (Atrium Building)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed (Atrium Building)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Classic Room, 1 Queen Bed (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Classic Room, 1 Queen Bed, Kitchen (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Classic Room, 2 Queen Beds (Atrium Building)

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the neighborhood

Kelowna

City center stay.Within a 10-minute walk of this Dilworth Mountain Estates hotel, you'll find Orchard Park Mall and Orchard Park Shopping Centre. Also, Cineplex Cinemas Orchard Plaza is within half a mile (1 km) and Mission Creek Regional Park is within 2 miles (3 km).

What's nearby

  • Orchard Park Mall - 1 min walk - 0.1 miles
  • Orchard Park Shopping Centre - 4 min walk - 0.3 miles
  • Mission Creek Regional Park - 11 min walk - 0.6 miles
  • Kelowna Golf and Country Club - 2 min drive - 1.3 miles
  • Capri Mall - 3 min drive - 1.7 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Popeye’s Louisiana Chicken - ‬3 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Red Robin - ‬6 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel perfectly located for exploring Kelowna
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Sandman Hotel & Suites Kelowna. Self parking is free.

This Kelowna hotel is smoke free.

  • 220 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Sandman Hotel & Suites Kelowna offers 220 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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  • Pool
  • Hot Tub
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Dec 14 - Dec 15
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Personal motorized watercraft

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 42-inch TV with cable channels
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

How close is Sandman Hotel & Suites Kelowna to the airport?

Sandman Hotel & Suites Kelowna is 6.7 mi (12-min drive) away from the Kelowna Intl. Airport (YLW) airport, the closest popular airport to the property.

How much does it cost to stay at Sandman Hotel & Suites Kelowna?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites Kelowna on Nov 30, 2025 start from $64.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sandman Hotel & Suites Kelowna have an airport shuttle?

Airport shuttle services are not available at Sandman Hotel & Suites Kelowna.

How close is Sandman Hotel & Suites Kelowna to the beach?

This hotel is 11 mi (18-min drive) from Gellatly Dog Beach and 11.7 mi (28-min drive) from Willow Beach. Don't forget your sunscreen!

Does Sandman Hotel & Suites Kelowna offer free breakfast?

Free breakfast isn’t provided at Sandman Hotel & Suites Kelowna, but cooked-to-order breakfast is offered for a fee of between CAD 10 and 25 per person. It's available every day from 7:00 AM to 1:00 PM.

Is there a casino at Sandman Hotel & Suites Kelowna?

No, there is no casino at this hotel, but Lake City Casino (5-min drive) is nearby.

What time is check-in at Sandman Hotel & Suites Kelowna?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Sandman Hotel & Suites Kelowna?

This hotel offers free self parking.

Does Sandman Hotel & Suites Kelowna have a pool?

Sandman Hotel & Suites Kelowna does not have a pool.

Does Sandman Hotel & Suites Kelowna have a restaurant?

Yes, there are 2 restaurants on site.

Does Sandman Hotel & Suites Kelowna have a spa?

There are no spa services available at this hotel.

How close is Sandman Hotel & Suites Kelowna to downtown Kelowna?

Sandman Hotel & Suites Kelowna is 2.5 mi away from Kelowna.

Sandman Hotel & Suites Kelowna Reviews

Reviews

6.8
Rating 10 - Excellent. 563 out of 1928 reviews
Rating 8 - Good. 436 out of 1928 reviews
Rating 6 - Okay. 391 out of 1928 reviews
Rating 4 - Poor. 284 out of 1928 reviews
Rating 2 - Terrible. 254 out of 1928 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Johnathan

Was ok
Stayed 1 night in Aug 2025

2/10 Terrible

Akhil

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I ever stayed.
Stayed 2 nights in Aug 2025

10/10 Excellent

kaylene

Stayed 3 nights in Aug 2025

10/10 Excellent

CORAZON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, the room was clean, huge and renovated. We had the king suite with balcony, it was exactly what's shown on their website. I love the kitchen with big fridge complete with all other appliances, including the dishwasher. We didn't bother to check the amenities since it's not in our interests.Checked in was a breeze, wonderful staff. Central area to restaurants and the some shopping. The only thing was parking was hard to find when you come back in the evening.
Stayed 3 nights in Aug 2025

6/10 Okay

Janeen

Traveled with partner
Disliked: Amenities, property conditions & facilities
We always stay here i have lost track now how many times but last couple times there been always something ether missing chairs in room kitchen stuff the cleanest gone down hill. Now you have put in a request to have a balcony if its on the sight says with balcony you shouldn’t have to do that. When i have booked stay week before how many is staying and days there should be enough towels and wash rags im sorry but with one wash rag im not going use same one my husband uses wash his but put that on my face. Not sure what has happened there you can’t blame remodeling of the place. It is nice quiet place if your studying or just sleep. I did have change rooms they did do that for me this last time seemed like a big deal to them though
Stayed 4 nights in Aug 2025

6/10 Okay

Gurdeep, Surrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is under renovation, elevators were not working and also shower didn’t work properly, even asked for help no one came to check.
Stayed 1 night in Aug 2025

2/10 Terrible

Hiam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The only good thing about this hotel was Ibraheem at the front desk
Stayed 2 nights in Aug 2025

4/10 Poor

Iain

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Very Rough

I’m not one to complain, generally, about a hotel, but this one was really rough. Very dated (though, in their defence, they are renovating). AC units where very loud, directions between the tower rooms and main building were poorly labeled, several of the hallways were not air conditioned, many of the towels were stained and for a time during our second day, we had no hot water (I went to the front desk and asked about this. They acknowledged the problem but didn’t have a solution). We were booked for 3 days but only ended up staying for 2. This place needs a massive upgrade before I’d consider going back.
Stayed 3 nights in Aug 2025

6/10 Okay

Amarpreet

Traveled with partner
Disliked: Property conditions & facilities
The property was under major renovation, which is not stated on their website. The elevator was not working and it was just overall unsafe to be walking in and out with all the construction. The AC did not work, which made it even worse in the 35' heat.
Stayed 2 nights in Aug 2025

4/10 Poor

Joselyne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Carley

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location, clean rooms, terrible service. Clogged toilet - had to ask 4 different people before someone finally came to unclog it (all we asked for was a plunger and that took 4 hours). Pool had no towels, asked for some and no one ever showed up to refill them. We finally just started taking what we needed off the housekeeping carts ourselves. Positives - great location, clean comfy rooms, lots of dining close by. But would not expect good service
Stayed 3 nights in Aug 2025

8/10 Good

Rigert

Traveled with family
Liked: Amenities
Friendly and helpful
Stayed 1 night in Aug 2025

8/10 Good

skye

Stayed 1 night in Aug 2025

10/10 Excellent

Gurinder, Calgary

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Stayed 2 nights in Jun 2025

8/10 Good

Manpreet

Traveled with partner
Liked: Cleanliness, staff & service
My boyfriend and I had a nice stay at the Sandman Hotel in Kelowna. The staff were friendly, and housekeeping was quick and did a great job keeping things clean. However, there were a few inconveniences — the hotel was under renovation (which we weren’t told about), the hot tub was closed, and the lighting in our room wasn’t working properly. Parking was also a bit tricky at times. That said, it was affordable and comfortable for our needs. I’d recommend calling ahead to check on amenities, but I’d stay here again for a short trip.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rashpinder

Stayed 2 nights in Aug 2025

4/10 Poor

Bhupinder

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location and staff was nice but condition of the room and washroom was not good, especially the toilet and sink. There was weak Wi-Fi. There was no lift and hotel renovation gave us a bad experience.
Stayed 2 nights in Aug 2025

6/10 Okay

Darrell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like this Hotel at all!
Stayed 3 nights in Aug 2025

6/10 Okay

Mike

Liked: Cleanliness
Disliked: Property conditions & facilities
only 1 ac unit worked in a suite
Stayed 2 nights in Aug 2025

6/10 Okay

Cara

Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

Pavneet

Traveled with family and small children
Disliked: Amenities
The rooms were poorly cleaned - bunch of pet hair, sticky surfaces. Room was not equipped with necessary supplies. Sidarth at the front desk made efforts to make the situation better by getting the room cleaned again. It helped a little but our experience was ruined already, mostly concerned cuz we had 2 infants with us.
Stayed 1 night in Aug 2025

8/10 Good

Hasnain

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Mia Dave

Traveled with partner
Disliked: Cleanliness, amenities
the room given to us was dirty. we were given another room but it smell smoke. it was my first time staying in sandman and will be my last too. hotel layout is confusing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joan

Stayed 1 night in Aug 2025