Hotel Riu Ocho Rios - All Inclusive

3.5 star property
3.5-star beachfront property near Dunn's River Falls

Choose dates to view prices

Photo gallery for Hotel Riu Ocho Rios - All Inclusive

Relax by the pool surrounded by lounge chairs and sun loungers in a serene atmosphere.
Experience the serene beachfront setting, with a hotel nestled among lush greenery and rolling hills, offering a scenic backdrop for swimming and sunbathing.
Experience the stylish lobby with a high ceiling, comfortable seating areas, and a reception desk offering a clear view of the space.
Enjoy a convenient food service area with a central serving counter and a variety of options.
Enjoy meals with a clear ocean view in this stylish outdoor dining area, featuring comfortable seating and a sleek design.

Popular amenities

  • Breakfast included

Explore the area

Map
Mammee Bay, Ocho Rios, Saint Ann
  • Dunn's River Falls
    ‪6 min drive‬
  • Dolphin Cove
    ‪6 min drive‬
  • Mystic Mountain
    ‪8 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪33 min drive‬

Room options

Double Room, Ocean View (B2C-US)

  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-US)

  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe - E)

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (U)

8.2 out of 10
Very good
(54 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(12 reviews)
  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (U)

8.2 out of 10
Very good
(30 reviews)
  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (U)

8.4 out of 10
Very good
(20 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (E)

  • 640.5 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Double Room, Garden View (C)

7.8 out of 10
Good
(6 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (C)

  • 301 sq ft
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Double Room, Ocean View (C)

8.0 out of 10
Very good
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (B2C-US)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (B2C-US)

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (B2C-US)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(67 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

8.2 out of 10
Very good
(273 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 8
  • 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 366 sq ft
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Garden View (U)

7.6 out of 10
Good
(161 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms, Garden View (B2C-CA)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Double Room, Oceanfront (U)

8.6 out of 10
Excellent
(29 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (B2C-US)

  • 301 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room (B2C-US)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room, Partial Ocean View (L)

  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (C)

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

Standard Double Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (C)

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (C)

  • 355 sq ft
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Garden View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (C)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

  • 291 sq ft
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Connecting Rooms, Partial Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 355 sq ft
  • Sleeps 8
  • 4 Double Beds

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds

Double Room, Garden View (Kids Free | C)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (L)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (E)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Room, 2 Bedrooms (L)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed

Junior Suite, Garden View (L)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (L)

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

Suite Junior with Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Suite with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Room Standard with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite Junior with Panoramic View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Family Room -6 guests-

  • Sleeps 6

Room Standard with side view

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room with Sea View

  • Sea view
  • Sleeps 4

Family Room -8 guests- Junior with Garden View

  • Sleeps 8

About the neighborhood

Ocho Rios

On the beach.Within 3 miles (5 km) of this Ocho Rios property, you'll find Dunn's River Falls and Green Grotto Caves. Dunn's River Craft Park and Maima Seville Great House & Heritage Park are also within 3 miles (5 km).

What's nearby

  • Dunn's River Falls - 6 min drive - 2.7 miles
  • Dolphin Cove - 6 min drive - 2.9 miles
  • Mystic Mountain - 8 min drive - 3.5 miles
  • Ocho Rios Fort - 10 min drive - 4.4 miles
  • Turtle Beach - 13 min drive - 5.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 91 min drive

Restaurants

  • ‪Mandalay Asian Restaurant - ‬3 min walk
  • ‪Bob Marley Bar - ‬1 min walk
  • ‪Boulangerie - ‬12 min drive
  • ‪Just Coool A.K.A Puddin Man - ‬9 min drive
  • ‪Bamboo Blu - ‬1 min walk

About this property

Hotel Riu Ocho Rios - All Inclusive

3.5-star beachfront property near Dunn's River Falls
Some rates at Hotel Riu Ocho Rios - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Hotel Riu Ocho Rios - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ocho Rios property.

  • 901 guestrooms or units
  • 6 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Elevator
  • Smoking in designated areas
Hotel Riu Ocho Rios - All Inclusive offers 901 accommodations with free minibar items and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Children's club
  • Children's pool
  • Free water park access
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Hot tub
  • Personal motorized watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Ocho Rios - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive RIU Ocho Rios
Ocho Rios All Inclusive
Ocho Rios RIU
Ocho Rios RIU All Inclusive
RIU Ocho Rios
RIU Ocho Rios All Inclusive
Club Hotel Riu Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Rio Ocho Rios
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rui Ocho Rios
RIU Ocho Rios All Inclusive All-inclusive property
RIU Ocho s Inclusive inclusiv
RIU Ocho Rios All Inclusive
Hotel Riu Ocho Rios - All Inclusive Ocho Rios
Hotel Riu Ocho Rios - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Ocho Rios - All Inclusive to the airport?

Hotel Riu Ocho Rios - All Inclusive is 15.1 mi (32-min drive) away from the Ocho Rios (OCJ-Ian Fleming Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Ocho Rios - All Inclusive?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Ocho Rios - All Inclusive on Jul 29, 2025 start from $323.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Ocho Rios - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Ocho Rios - All Inclusive.

How close is Hotel Riu Ocho Rios - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Hotel Riu Ocho Rios - All Inclusive offer free breakfast?

Hotel Riu Ocho Rios - All Inclusive offers free buffet breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Hotel Riu Ocho Rios - All Inclusive?

No, there is no casino at this property.

What time is check-in at Hotel Riu Ocho Rios - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Ocho Rios - All Inclusive?

This property offers free self parking.

Does Hotel Riu Ocho Rios - All Inclusive have a pool?

Hotel Riu Ocho Rios - All Inclusive features 5 outdoor pools and a children's pool.

Does Hotel Riu Ocho Rios - All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Does Hotel Riu Ocho Rios - All Inclusive have a spa?

This property has a spa, which features body wraps, massages, and facials.

How close is Hotel Riu Ocho Rios - All Inclusive to downtown Ocho Rios?

Hotel Riu Ocho Rios - All Inclusive is 4.5 mi away from Ocho Rios.

Hotel Riu Ocho Rios - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1392 out of 2799 reviews
Rating 8 - Good. 706 out of 2799 reviews
Rating 6 - Okay. 363 out of 2799 reviews
Rating 4 - Poor. 164 out of 2799 reviews
Rating 2 - Terrible. 174 out of 2799 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lamaire

Traveled with partner
Liked: Cleanliness, amenities
I have visited all the Riu hotels in Jamaica, and the experience has been excellent.
Stayed 7 nights in Jul 2025

10/10 Excellent

Wickliffe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything went well.
Stayed 5 nights in Jun 2025

2/10 Terrible

sean

Traveled with family and small children, Traveled with family
Liked: Amenities
I was highly disappointed. When I booked my trip I booked a room with a double bed and an ocen view. I paid additional for the ocean view. However, I received a room with one bed and a sofa bed. The room i received was completely blocked by palm trees hence I could not see the ocean. When i spoke to management I was told that it is Travelocity fault because they knew that asking for a room with a double bed and ocean it was only a recommendation and was not guaranteed so, why did i pay additional fees. The second day of my trip management at the resort reached out to me and said that they are overbooked and can change my room but it would be a room worst than the one I was in. I feel like it was a bait and switch, I did not received what i paid for
Stayed 5 nights in Jul 2025

8/10 Good

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
The only thing was the late check in time. 3 hours wait. Everything else was lovely and I had a really enjoyable vacation stay at the Riu in Jamaica. Food was really good.
Stayed 6 nights in May 2025

4/10 Poor

Angie

Disliked: Staff & service
Food was bland. Had to walk down 50 steps and back up 50 steps every time I left my room. Family building had no elevator. Went to bed hungry the last day because of those steps.
Stayed 3 nights in May 2025

10/10 Excellent

Everton

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Apr 2025

10/10 Excellent

Everton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was great

4/10 Poor

Kristine Marie

Stayed 6 nights in Apr 2025

4/10 Poor

Donna

Traveled with family
Disliked: Cleanliness, property conditions & facilities
When we arrived at 4:00 our room was not ready. There was black mold spots on the roof and the room smelled moldy.
Stayed 5 nights in Apr 2025

8/10 Good

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was clean and secure. Pool staff, bbq grill and housekeeping were excellent. The wait staff in the restaurant was okay too. The pool bar tenders were okay too. While my star rating could be higher, i did note simple things that bring down properties, platic bottles along pathways, i observed staff mopping outdoor pathways but in less than meter was an empty bottle. The team member ignored it. I would observe this several times throughout my brief stay. Let's call it the "not my job," thinking.
Stayed 3 nights in Apr 2025

2/10 Terrible

Elvira

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We just returned from an absolutely miserable 8-day stay at the Riu Ocho Rios, and I feel compelled to warn others: do not waste your hard-earned money here. We spent $8,000 expecting a relaxing, all-inclusive Caribbean getaway and instead endured what felt like a week-long survival challenge. First, let’s talk about the food – bland, repetitive, and barely edible. Even the “specialty” restaurants were laughable. We were lucky if something was lukewarm and not from the buffet. The drinks? Watered down, inconsistent, and served by bartenders who looked annoyed that you even dared to order. Service? Virtually non-existent. Staff were often rude, dismissive, and completely disengaged. It felt like we were a burden simply for being there. Asking for towels, clean sheets, or even silverware felt like pulling teeth. And forget about getting a drink or food by the pool unless you want to wait 45 minutes for it. The room was dated, musty, and not cleaned properly once during our entire stay. We had to call multiple times just to get basic housekeeping. The “resort” is overcrowded, loud, and poorly maintained. Don’t let the pretty beach fool you – the rest of the property is falling apart. For $8,000, we expected quality, comfort, and service. Instead, we got disappointment, frustration, and the overwhelming urge to go home early. We’ve stayed at other all-inclusives that were a fraction of the price and a thousand times better.
Stayed 8 nights in Apr 2025

8/10 Good

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Good food , friendly staff and just good atmosphere
Stayed 4 nights in Apr 2025

8/10 Good

Zachery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Vanessa, Corona

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Andrés Felipe

Stayed 5 nights in Apr 2025

10/10 Excellent

Kayla J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell the workers really wanted you to enjoy your stay. The environment for beautiful and safe. Overall 10/10 experience
Stayed 7 nights in Apr 2025

10/10 Excellent

CORISSA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hotel Riu Ocho Rios and had such a great time! From start to finish, the experience was fun and relaxing. The drinks were perfectly balanced — not too strong, not too weak — and the bartenders kept them coming with a smile. While I wasn’t too fond of the food, I appreciated that there were plenty of options to choose from, so there was always something to try. What truly stood out was the staff — they were phenomenal! Everyone I encountered was friendly, kind, and really helped make the trip enjoyable. And the highlight of my stay? The shows every night! They were entertaining, engaging, and the perfect way to end each day. I’m already looking forward to planning another trip back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephanie Ann

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our time at the resort.
Stayed 6 nights in Apr 2025

10/10 Excellent

Lenworth, Rosedale

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2025

2/10 Terrible

Stacey

Disliked: Staff & service
I stopped at other RIU properties before and has already had great experience but this was by far was the worst. Some staff was very rude and
Stayed 7 nights in Apr 2025

6/10 Okay

Maxine Marcia

Liked: Cleanliness, staff & service
I arrived on Thursday waited over 3 hours for my room then when I finally got to the room I had a leak coming from the ceiling I reported it twice it wasn’t fixed until Saturday night that was unacceptable
Stayed 4 nights in Apr 2025

10/10 Excellent

Rupert

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Spa was great. As far as the view, Gods work on full display.
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautifully maintained. We appreciated the entertainment in the evenings but the production shows were very amateurish. The bands were very enjoyable and the beach party was our favorite night. The food and drinks were good and the Kulinarium French restaurant was very good with excellent ambiance but the Steak House and the Italian restaurant did not have a good environment. The beach is beautiful and the water sports were fun. All around, I would recommend the Hotel RIU Ocho Rios

4/10 Poor

dawn

Traveled with group
Disliked: Staff & service
Entertainment was good. Poor food quality, if you was not at the buffet when it first open food was out, or poor quality
Stayed 5 nights in Apr 2025

10/10 Excellent

Brent Darius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like the cats. Stepped in cat feces
Stayed 6 nights in Apr 2025