Hotel Riu Ocho Rios - All Inclusive

3.5 star property
3.5-star beachfront property near Dunn's River Falls

Choose dates to view prices

Photo gallery for Hotel Riu Ocho Rios - All Inclusive

6 bars/lounges, 2 swim-up bars, 2 poolside bars
4 restaurants, dinner served, Italian cuisine
Aerial view
BBQ/picnic area
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included

Explore the area

Map
Mammee Bay, Ocho Rios, Saint Ann
  • Dunn's River Falls
    ‪6 min drive‬
  • Dolphin Cove
    ‪6 min drive‬
  • Mystic Mountain
    ‪8 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪33 min drive‬

Room options

Double Room, Ocean View (B2C-US)

  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-US)

  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe - E)

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (U)

8.2 out of 10
Very good
(52 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(12 reviews)
  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (U)

8.2 out of 10
Very good
(29 reviews)
  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (U)

8.4 out of 10
Very good
(20 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (E)

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Double Room, Garden View (C)

7.6 out of 10
Good
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (C)

  • 301 sq ft
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Double Room, Ocean View (C)

8.0 out of 10
Very good
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (B2C-US)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (B2C-US)

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (B2C-US)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(66 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

8.2 out of 10
Very good
(271 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 8
  • 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 366 sq ft
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Garden View (U)

7.6 out of 10
Good
(160 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms, Garden View (B2C-CA)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Double Room, Oceanfront (U)

8.6 out of 10
Excellent
(29 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (B2C-US)

  • 301 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room (B2C-US)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room, Partial Ocean View (L)

  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (C)

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

Standard Double Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (C)

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (C)

  • 355 sq ft
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Garden View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (C)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

  • 291 sq ft
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Connecting Rooms, Partial Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 355 sq ft
  • Sleeps 8
  • 4 Double Beds

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds

Double Room, Oceanfront (L)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (E)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Room, 2 Bedrooms (L)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed

Junior Suite, Garden View (L)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (L)

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

Suite Junior with Garden View

  • Sleeps 4

Suite with Sea View

  • Sea view
  • Sleeps 2

Quadruple Room

  • Sleeps 4

Room Standard with Ocean View

  • Ocean view
  • Sleeps 2

Suite Junior with Panoramic View

  • Sleeps 4

Family Room -6 guests-

  • Sleeps 6

Room Standard with side view

  • Sleeps 2

Double Room with Sea View

  • Sea view
  • Sleeps 4

Family Room -8 guests- Junior with Garden View

  • Sleeps 8

About the neighborhood

Ocho Rios

On the beach.Within 3 miles (5 km) of this Ocho Rios property, you'll find Dunn's River Falls and Green Grotto Caves. Dunn's River Craft Park and Maima Seville Great House & Heritage Park are also within 3 miles (5 km).

What's nearby

  • Dunn's River Falls - 6 min drive - 2.7 miles
  • Dolphin Cove - 6 min drive - 2.9 miles
  • Mystic Mountain - 8 min drive - 3.5 miles
  • Ocho Rios Fort - 10 min drive - 4.4 miles
  • Turtle Beach - 13 min drive - 5.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 91 min drive

Restaurants

  • ‪Mandalay Asian Restaurant - ‬3 min walk
  • ‪Bob Marley Bar - ‬1 min walk
  • ‪Boulangerie - ‬12 min drive
  • ‪Just Coool A.K.A Puddin Man - ‬9 min drive
  • ‪Bamboo Blu - ‬1 min walk

About this property

Hotel Riu Ocho Rios - All Inclusive

3.5-star beachfront property near Dunn's River Falls
Some rates at Hotel Riu Ocho Rios - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Hotel Riu Ocho Rios - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ocho Rios property.

  • 901 guestrooms or units
  • 6 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Elevator
  • Smoking in designated areas
Hotel Riu Ocho Rios - All Inclusive offers 901 accommodations with free minibar items and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Children's club
  • Children's pool
  • Free water park access
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Hot tub
  • Personal motorized watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Ocho Rios - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive RIU Ocho Rios
Ocho Rios All Inclusive
Ocho Rios RIU
Ocho Rios RIU All Inclusive
RIU Ocho Rios
RIU Ocho Rios All Inclusive
Club Hotel Riu Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Rio Ocho Rios
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rui Ocho Rios
RIU Ocho Rios All Inclusive All-inclusive property
RIU Ocho s Inclusive inclusiv
RIU Ocho Rios All Inclusive
Hotel Riu Ocho Rios - All Inclusive Ocho Rios
Hotel Riu Ocho Rios - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Ocho Rios - All Inclusive to the airport?

Hotel Riu Ocho Rios - All Inclusive is 15.1 mi (32-min drive) away from the Ocho Rios (OCJ-Ian Fleming Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Ocho Rios - All Inclusive?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Ocho Rios - All Inclusive on Jul 8, 2025 start from $323.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Ocho Rios - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Ocho Rios - All Inclusive.

How close is Hotel Riu Ocho Rios - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Hotel Riu Ocho Rios - All Inclusive offer free breakfast?

Hotel Riu Ocho Rios - All Inclusive offers free buffet breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Hotel Riu Ocho Rios - All Inclusive?

No, there is no casino at this property.

What time is check-in at Hotel Riu Ocho Rios - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Ocho Rios - All Inclusive?

This property offers free self parking.

Does Hotel Riu Ocho Rios - All Inclusive have a pool?

Hotel Riu Ocho Rios - All Inclusive features 5 outdoor pools and a children's pool.

Does Hotel Riu Ocho Rios - All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Does Hotel Riu Ocho Rios - All Inclusive have a spa?

This property has a spa, which features mani/pedis, body treatments, and aromatherapy.

How close is Hotel Riu Ocho Rios - All Inclusive to downtown Ocho Rios?

Hotel Riu Ocho Rios - All Inclusive is 4.5 mi away from Ocho Rios.

Hotel Riu Ocho Rios - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1383 out of 2775 reviews
Rating 8 - Good. 699 out of 2775 reviews
Rating 6 - Okay. 357 out of 2775 reviews
Rating 4 - Poor. 161 out of 2775 reviews
Rating 2 - Terrible. 175 out of 2775 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
The only thing was the late check in time. 3 hours wait. Everything else was lovely and I had a really enjoyable vacation stay at the Riu in Jamaica. Food was really good.
Stayed 6 nights in May 2025

4/10 Poor

Angie

Disliked: Staff & service
Food was bland. Had to walk down 50 steps and back up 50 steps every time I left my room. Family building had no elevator. Went to bed hungry the last day because of those steps.
Stayed 3 nights in May 2025

10/10 Excellent

Everton

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Apr 2025

10/10 Excellent

Everton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was great

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautifully maintained. We appreciated the entertainment in the evenings but the production shows were very amateurish. The bands were very enjoyable and the beach party was our favorite night. The food and drinks were good and the Kulinarium French restaurant was very good with excellent ambiance but the Steak House and the Italian restaurant did not have a good environment. The beach is beautiful and the water sports were fun. All around, I would recommend the Hotel RIU Ocho Rios

10/10 Excellent

Lorna May

Stayed 4 nights in Apr 2025

10/10 Excellent

Lorna May

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept and secure. My only problem was the food. Need to top it up a notch.

8/10 Good

Trecia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Memorable Stay at Riu Ocho Rios I thoroughly enjoyed my stay at the Riu Ocho Rios Hotel, thanks to its exceptional staff and engaging entertainment. Housekeeper Kerone kept our room immaculate, adding delightful touches with daily bed and curtain decorations. Front desk manager Shanika was professional and attentive, ensuring all our needs were met with warmth and efficiency. The entertainment team excelled in keeping guests engaged throughout the day with diverse activities and outstanding shows. A special mention goes to Fabian, whose energy and dance moves were truly captivating. While the dining experience offered authentic Jamaican dishes, the flavors lacked the traditional seasoning I anticipated. Additionally, only Tabasco sauce was available, and I would have preferred a Jamaican hot sauce option. However, server Fitzroy enhanced our meals with his attentive and personalized service, quickly learning our preferences and always greeting us by name. Overall, the outstanding staff at Riu Ocho Rios made our stay remarkable. Their dedication and hospitality ensure I will choose this hotel for future visits.
Stayed 13 nights in Dec 2024

10/10 Excellent

Jada

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great visit..:the staff was wonderful and full of vibes ❤️❤️
Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great overall and well maintained from the landscaping, the dining areas, hallways and pool. I couldn’t have asked for anything to be cleaner. Staff was helpful and there is also an excursion specialist on site should you want to book activities and the prices were reasonable. There is also a list of various activities throughout the day and in the evening that can accommodate anyone of any age. The foam party was a hit and the one spot that is open 24 hours should you want a smoothie, a drink, coffee, etc.

10/10 Excellent

Doretha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The options for activities were great and nightly shows. Staff was helpful and diligent about keeping the property clean as well as following the protocol. Staff on the property was helpful with excursions and the gift shop had a little bit of everything especially health and feminine needs plus souvenirs
Stayed 5 nights in Mar 2025

10/10 Excellent

Andre, Auburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I considered the property and staff to be inviting and relaxing.
Stayed 3 nights in Mar 2025

4/10 Poor

Monique

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dated and the room smelled moldy. When I returned home, all of my clothing had the odor. They also messed up my reservation somehow and did not have the second guest on it, so I had to pay an additional $850 at the front desk to get my son on the property. They made no effort to help me find a resolution with Expedia and told me that they would reimburse me. They did not and instead stated that it was the hotel’s responsibility. The dining was fair at best and a lot of the entertainment was subpar.
Stayed 5 nights in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

Gernicea

Stayed 3 nights in Mar 2025

8/10 Good

Tameka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time at this property would recommend it to friends and family. Lot of food options, pools, lounges, and entertainment.
Stayed 3 nights in Mar 2025

10/10 Excellent

Delrene

Liked: Cleanliness, amenities
Excellent housekeeping services. The variety of food was pleasing to the taste. The workers were pleasant and helpful.
Stayed 8 nights in Mar 2025

10/10 Excellent

Panache L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and amenities
Stayed 4 nights in Mar 2025

10/10 Excellent

Diann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff is friendly and helpful
Stayed 4 nights in Mar 2025

4/10 Poor

Alicia

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s real slippery when it rains very very slippery I fell while just walking the need to change there tiles cause that could’ve ended badly
Stayed 3 nights in Mar 2025

10/10 Excellent

Karrie

Liked: Cleanliness, staff & service, property conditions & facilities
White party was so fun wish the pool tables were free though
Stayed 7 nights in Mar 2025

8/10 Good

Karen, Pinckney

Liked: Cleanliness, staff & service, property conditions & facilities
Loud at night

8/10 Good

Karen, Pinckney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building 4 (kids family rooms) has no elevator, no bar, far walk to restaurants.tough with kids. Kids club also disappointing

8/10 Good

Karen, Pinckney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shows were around sports bar and lobby, not stage which made it really loud from our balcony. Also kids club was poor. Otherwise a great time!!
Stayed 6 nights in Mar 2025

6/10 Okay

Karen, Pinckney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building 4 has no elevators, no nearby bars, and is a long walk with kids to any restaurant. Also room layout of 2 BR family room doesn’t make sense…balcony should be accessible from the king room