4.0 out of 5

"Loved our Lakefront room. The view of the beach and lake was excellent. The music coming from the beach or pool area was like an all day party, which ... " More

By a verified traveler on Tue 14 Aug 2018

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Hotel Description

3.5-star beachfront property near Dunn's River Falls

On the beach

You'll find Dunn's River Falls and Dolphin Cove within 3 miles (5 km) of this Ocho Rios property. Turtle Beach and Mystic Mountain are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, free water park access, and a full-service spa. Enjoy a day at the beach surfing, or relax with sun loungers. Bring the family and enjoy the children's pool, waterslide, and playground.

Free WiFi, balconies

The 856 guestrooms boast modern comforts like TVs with satellite channels, along with free WiFi. Other amenities include free minibar items, balconies, and free bottled water.

Double Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Double Room, Ocean Front

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite (B2C)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

RIU Ocho Rios All Inclusive ratings based on 222 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for RIU Ocho Rios All Inclusive

Everyone (39) Couples (3) Family (3)
4 out of 5
Some of the staff could have been friendlier, there wasn’t that feeling that they were glad you were there! Some of the food was really good but other times not so much. Our mini bar wasn’t restocked so I called front desk and visited several times but still no one showed up. It took 5 days to get restocked! Overall the resort was very good, great entertainment at night. Beautiful location and facilities! I would recommend.

Posted by on Apr 26, 2019

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2 out of 5
The wait staff at the St Anne Dining Halls and maid service. They were polite, friendly and always willing to help in any way, going above and beyond. The management staff was not very helpful nor was the main service desk. The check-in process was unorganized and the customer services was poor. There were mix-ups with the rooms paid for and the ones actually assigned by the resort. The management staff was not willing to acknowledge the error, only stating that "their computer is stating we are in the room we reserved" even after we showed documentation that contradicted their system. They overcharged us for the visitor's day pass and not willing to refund our money when it was brought to the attention of the management.

Posted by on Mar 26, 2019

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3 out of 5
I was not aware that the hotel was under construction when I booked my vacation at Riu. Unfortunately work occurred my entire vacation we could hear banging, hammering throughout the night it was awful.

Posted by on Mar 26, 2019

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2 out of 5
food was good, didnt like that i always had to ask housekeeping for water, towels even toilet paper.

Posted by on Mar 24, 2019

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4 out of 5
I had a blast ,The resort was very clean the beach was very nice the food was good .the only thing I didn’t like was our bed other than that it was a nice resort. I would go again

Posted by on Mar 3, 2019

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3 out of 5
The property was dated. The room refrigerator was limited for soft drinks. The gift shop was very bad as I tried to return a damaged dress and they refused. People with luggage had to walk thru the eating area and was hard on them and peopl eating.

Posted by on Feb 9, 2019

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5 out of 5
Beautiful hotel with nice beachfront. The entertaiment department always have something going on. Never a dull moment. What i never like upon check in my room type on travelocity was ocean view but when i get to the hotel they put me in a parcial ocean view room and told me my itinerary didnt say ocean front. So travelocity needs to clarify the difference in ocean view and ocean front. I never bother to argue because i was happy to be in jamaica. Other than that the hotel was a great pick. It is in close proximity to a lot of atractions.

Posted by on Dec 31, 2018

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5 out of 5
I would definitely be going back there. Great resort near the beach and daily activities organized for all age groups.

Posted by , from Florida on Sep 11, 2018

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2 out of 5
Delux suite roof top jacuzzi wasn’t working. We inquired on Tuesday of our stay to front desk and they never came to fix it. It was dirty (we have taken pictures) Pull out couch was broken Cleaning staff left a dirty rag on my stuff which was turned into front desk. $400 was stolen out of our belongings in a wallet inside of a book bag. Total violation of privacy. You have people playing good money to stay there which means the cleaning staff is being trusted with our things and this was clearly unacceptable. Balcony had cobs webs. Overall staff downstairs was wonderful. Buffet staff was very helpful. The hotel room was terrible. We did not get what we paid for. We had a 10th anniversary trip that was tainted with this experience. We have filed a report and are working on getting this rectified. We will see how this is all handled. At the moment I wouldn’t never stay not recommend this hotel again.

Posted by on Aug 27, 2018

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4 out of 5

Enjoyable on the beach hotel

Pros: The lakefront view, the food, and the evening entertainment was wonderful.
Cons: I would be better not to be asked for your used towels during the day so they will have clean towels. The rooms being cleaned earlier in the day.
Location: Dunns River is a must go to.
Loved our Lakefront room. The view of the beach and lake was excellent. The music coming from the beach or pool area was like an all day party, which we loved. The variety of foods was amazing. Some you will like and some not so much. We navigated the food scene and was mostly satisfied. Most of the hotel evening entertainment was good. Wished the discoteque was started earlier since I was in Jamaica celebrating my 70th B-day. I just cannot stay up as late as I use to. Enjoyable B-day week. We plan to return as soon as we can.

Posted by , from Ohio on Aug 14, 2018

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About the RIU Ocho Rios All Inclusive

Location Mammee Bay, Ocho Rios, Saint Ann

Renovations + Closures

This property is closed from 29 April 2019 to 27 July 2019 (dates subject to change).

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Number or type of beverages limited at one or more venues

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Access to onsite clubs
  • Onsite live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Access to onsite clubs included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Dancing classes/lessons included
  • Gratuities included
  • Food and beverage restrictions apply
  • One or more venues limit beverages
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Onsite live performances included
  • Snorkeling included

Property Features

RIU Ocho Rios All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. At RIU Ocho Rios All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a children's pool, and an outdoor tennis court. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Ocho Rios property.

  • 856 guestrooms or units
  • 6 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Swim-up bar
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (90.3 km / 56.1 mi)
  • Parking: Free self parking

Room Amenities

RIU Ocho Rios All Inclusive offers 856 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Stocked minibar (free)
  • Television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.

Kulinarium - Onsite restaurant.

Mandalay - This restaurant specializes in Asian cuisine. Open daily.

Piacenza - This restaurant specializes in Italian cuisine. Open daily.

Grill & Steakhouse - Onsite restaurant. Open daily.

Nearby Activities

A private beach, an outdoor tennis court, a health club, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Mountain biking nearby
  • Volleyball on site
  • Windsurfing on site
  • Playground on site
  • Rafting nearby
  • Bicycle rentals nearby
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby

Spa Services

Renova Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

Guests under 18 years old are not allowed in the spa.

  • Spa tub in spa
  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Hotel Names

  • All Inclusive RIU Ocho Rios
  • Ocho Rios All Inclusive
  • Ocho Rios RIU
  • Ocho Rios RIU All Inclusive
  • RIU Ocho Rios
  • RIU Ocho Rios All Inclusive
  • Club Hotel Riu Ocho Rios
  • ClubHotel Riu Ocho Rios Jamaica
  • Rio Ocho Rios
  • Riu Hotel Ocho Rios
  • Riu Ocho Rios Jamaica
  • Riu Ochos Rios
  • Rui Ocho Rios
  • RIU Ocho Rios All Inclusive All-inclusive property
  • RIU Ocho s Inclusive inclusiv

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.