Waterfront Hotel, a Joie de Vivre Boutique Hotel, Oakland: 2019 Room Prices & Reviews

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

$99* Per night/room Nov 25 - Nov 26

Room, 2 Queen Beds (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Water View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Waterfront)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed (Water View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite (2 Queenbeds & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony (Water View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

See all rooms (13)

Waterfront Hotel, a Joie de Vivre Boutique Hotel ratings based on 47 Verified Reviews

Review Summary

4.1 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Waterfront Hotel, a Joie de Vivre Boutique Hotel

1 out of 5

Do not stay here. We had a terrible experience at the Waterfront Hotel. We were not checked into one of our rooms until 4 hours after our planned check in time to find one of our rooms had been smoked in the previous night and the other smelling of mold & metals. The management on staff that night was incredibly rude and unhelpful in every way possible. We travel all over the world and the worst service we have ever experienced was in our own backyard, very disheartening.

Posted by a verified traveler on Aug 29, 2019

Was this review helpful to you?

Comment from Hotel Management

Sep 10, 2019 by JD

We did address your concerns and did the best we could. I am sorry that was apparently not enough. We do hope next time you are in the area you will give us another chance.

4 out of 5

I liked the location on the water and Jack London Square. The view was spectacular. The staff was nice. I did not like the fact that check-in took a very long time and our room was not ready and we had to wait nearly an hour for our room. We could not get into our room until 6 pm. That was just not acceptable.

Posted by a verified traveler on Aug 19, 2019

Aug 20, 2019 by JD

Dear Guest, Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are sorry for the late check in. If we are short staffed in housekeeping the cleaning of the room will end up being completed later in the day as happened in your case. Thank you for your comments and business. We do hope to see you again soon!

5 out of 5

Nice property. Some of the homeless in the area made walking at night a little scary.

Posted by Kris on Jul 6, 2019

Jul 6, 2019 by JD

Dear , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Waterfront Hotel and like any urban area in California have our share of urban dwellers. Thank you for your comments and business. We do hope to see you again soon!

Nice facility. Beautiful surroundings. A little scary with vagrants walking about.

Posted by Jo on Jul 6, 2019

See above

3 out of 5

Thought breakfast was included , no directions or any knowledge of anything about hotel was told to us.

Posted by a verified traveler on Jun 30, 2019

Loud train kept us awake at night, requested change and staff did not help. Air Conditioning did not work - requested repair and it was not done. Gave us 3 decaf coffee for coffee maker (instead of usual 2 caffeinated, 1 decaf). Bed fair at best.

Posted by J on Oct 15, 2018

Oct 16, 2018 by Chris

Dear J, Thank you for staying with us. I would like to personally apologize for your experience with us. I will follow up with our team as this is not the experience our guests should have. I hope you'll give us another chance in the future. All the best, Chris

A prepaid reservation at this hotel is meaningless. If you don’t want to stay at a cheap hotel in Berkeley, stay somewhere elsewhere. I booked a suite at this hotel 2 months ago and pre-paid for it via Travelocity. My sons were going back to college next week and I planned a last fun weekend attending a tournament at the Oracle Arena (we’re from Portland, OR). My sons don’t like sleeping in the same bed with each other. So I booked a suite. Two queen beds and a hide a bed couch, everyone gets a bed. Nice restaurants nearby, Ben and Jerry's for dessert, it was going to be a fun weekend. When I arrived the hotel said they were overbooked. The manager showed little emotion and said that they had booked a room for me at a hotel 20 minutes away (in Berkeley) that they would pay for. It’s was an economy hotel. On Travelocity the room they put me in was $130 a night. It was a tiny room with two FULL sized beds (not queen) and a bathroom so small it could have been in an RV, and a lovely view of a parking lot. I would have much rather stayed at a Holiday Inn. At this point, who do you complain to? The new hotel, it’s not their fault, they’re an economy hotel. That’s the rooms they have. The Waterfront hotel, they’re 20 minutes away, and the manager clearly didn’t care. I heard one of my son’s tell the other, “Well, it’s only for a night, let’s just get through it”. This is not the weekend I had planned when I reserved my $400 suite at the Waterfront.

Posted by Fred, from Portland, OR on Sep 10, 2018

Enjoyed the view; staff met our needs

Pros: The view

Location: Went to Scott's for dinner!

Cozy and comfortable- the view was wonderful. Too bad the trains are so noisy.

Posted by a verified traveler on Feb 16, 2018

Mar 2, 2018 by Chris

Thanks for staying with us. Please come back soon!

Pros: On the water

Location: Lots to do nearby. Ferry boat and Yoshis were my favorite.

Very nice facility. Friendly, helpful staff. love the text notifications.

Posted by Valerie, from Redmond, WA on Nov 29, 2017

Dec 1, 2017 by Chris

Dear Valerie, Thanks for your 5 star of The Waterfront Hotel. Our team strives to give your a memorable experience every time. We're looking forward to seeing you again soon! Thanks for posting the pics All the best, Chris

Great location, Can't Wait to Return

Pros: Convenient location to my needs. Even thought they have in and out valet parking ($30 per night) I was able to walk to good restaurants and sights.

Cons: I think the soap and lotion had a weird smell.

Location: Everett & Jones BBQ, a good Chicken and Waffles place; Yoshi's, a music venue ... all walking distance. A lovely Farmers Market on Sunday.

My 3rd time at the hotel. Convenient location within walking distance from some good restaurants, and a movie theater. The hotel restaurants are nice, good food, friendly and responsive staff. Delicious hot fresh coffee in the lobby each morning. I wasn't there for the Happy Hour but they said they have wine and cheese in the afternoons. The rooms are clean, they provide ear plugs which is always an uh-oh, but they are near a train track. And I could sometimes hear other guests closing doors or speaking in the hall, but it was not a problem at all. I didn't need the ear plugs. The room has a Keurig coffee pot in case of emergency and you can't get to the lobby which seems to also have Keurig available at all times and that fresh coffee that comes out at 6 am.

Posted by Lena, from So Cal on Mar 21, 2017

Mar 27, 2017 by Chris

Dear Lena, It looks like you're becoming a regular and we love it! Thanks for the amazing review and your continued business. We're looking forward to having you stay with us again. All the best, Chris

Create your free account

Create your free account

Sign in to your account

Sign in to your account

There are errors on the form

Enter dates to see availability

Please fix the following errors to continue: Please enter a check-in date Please enter a check-out date Please provide the ages of children below Please enter your travel dates like this: M/d/yyyy

Points Of Interest

Hotel Description

Room, 1 Queen Bed

Room, 2 Queen Beds (Water View)

Room, 2 Queen Beds, Balcony (Water View)

Room, 1 King Bed

Junior Suite, 1 King Bed

Room, 1 King Bed (Water View)

Waterfront Hotel, a Joie de Vivre Boutique Hotel ratings based on 47 Verified Reviews

Guest reviews for Waterfront Hotel, a Joie de Vivre Boutique Hotel

Enjoyed the view; staff met our needs

Great location, Can't Wait to Return

About the Waterfront Hotel, a Joie de Vivre Boutique Hotel

Property Features

Family Friendly Amenities

Internet

Parking

Transport

Room Amenities

Food & Drink

Nearby Activities

Accessibility

Hotel Policies

Check-in

Check-out

Payment types

Children and extra beds

Pets

Policies

Fees

Optional extras

Hotel Names

You should know

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy