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Waterfront Hotel, part of JdV by Hyatt

3.5-star property
10 Washington Street, Oakland, CA 1-855-201-7819
3.8 out of 5
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See all 20 travelocity Reviews

"This is my second time staying here. I returned because I enjoyed my previous visit and the location is close to my friends. Rooms are clean, staff is ... " More

By a verified traveler on Tue 16 Nov 2021

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Hotel Description

3.5-star hotel near Jack London Square

Downtown Oakland stay

A stay at this Downtown Oakland hotel places you within half a mile (1 km) of Jack London Square and 2 miles (3 km) of Fox Theater. Paramount Theatre and Kaiser Permanente Oakland Medical Center are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A coffee shop, a lobby fireplace, and express check-in are also on offer.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 145 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include iPod docks, coffee/tea makers, and hair dryers.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$171* Per night/room May 30 - May 31

Room, 2 Queen Beds (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Water View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Waterfront Hotel, part of JdV by Hyatt ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Waterfront Hotel, part of JdV by Hyatt

Everyone (9) Couples (1) Family (10)
5 out of 5
*

Posted by on Feb 27, 2022

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Comment from Hotel Management

Feb 27, 2022 by Miracle Chavis

Thank you Regina for your feedback. We hope you come by again soon to visit us!

4 out of 5
This is my second time staying here. I returned because I enjoyed my previous visit and the location is close to my friends. Rooms are clean, staff is friendly for the most part, I did have on suggestion though. Make sure your irons and equipment work in every room. Our iron cord was broken, I called housekeeping and nobody answered so I called the front desk. Spoke to Ali and requested a new iron but it never came. I like to iron my clothes and this presented a challenge. Other than that the stay was fine.

Posted by on Nov 16, 2021

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Comment from Hotel Management

Nov 17, 2021 by Miracle Chavis

Thank you Annette for your feedback. We apologize for the issue you experienced during your recent stay. We have shared these comments with our team so we can continue to improve.

5 out of 5
Nice location

Posted by on Oct 18, 2021

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Comment from Hotel Management

Oct 26, 2021 by Miracle Chavis

Thank you Mark for your response. We are delighted you enjoyed your stay. Have a wonderful day!

4 out of 5

Posted by on Sep 7, 2021

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5 out of 5

Posted by on May 26, 2021

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Comment from Hotel Management

Jul 12, 2021 by Miracle Chavis

Thank you for your feedback!

5 out of 5

Posted by on May 2, 2021

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5 out of 5

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 21, 2020 by JD

Dear , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your rating and business. We do hope to see you again soon!

2 out of 5
The property had an excellent view but the carpet in the hallway is old as is the rest of the hotel. What really upset me was that I prepaid for two queen beds and when I checked in they didn't mention that they didn't have that reserved for me and I had to call the front desk and all they offered was a rollaway bed. Not exactly what I had in mind when I booked the room.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 9, 2019 by JD

Dear Guest, Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. all of the hallway carpet was replaced in December 2018. We do apologize for the room type issue on our end. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your comments and business. We do hope to see you again

1 out of 5
Early departure fee. Extra $130 because I only stayed 2 hours on a one day reservation

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 3, 2019 by JD

Dear Guest , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. Yes the early departure fee clearly applies in your case. the policy is on our website. Not sure how you can use a room for 2 hours, then leave and expect not be charged. Thank you for your comments and business. We do hope to see you again soon!

4 out of 5

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 3, 2019 by JD

Dear Guest , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your rating and business. We do hope to see you again soon!

About the Waterfront Hotel, part of JdV by Hyatt

Location 10 Washington Street, Oakland, CA 94607

Property Features

Waterfront Hotel, part of JdV by Hyatt offers its guests an outdoor pool and a 24-hour fitness center. There's a coffee shop/cafe on site. You'll find a business center on site. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Waterfront Hotel, part of JdV by Hyatt. For a fee, parking is available. This 3.5-star Oakland hotel is smoke free.

  • 145 guestrooms or units
  • 5 levels
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Oakland-Jack London Square Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Waterfront Hotel, part of JdV by Hyatt offers 145 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Kayaking nearby
  • Marina nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Noise-free rooms not guaranteed
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.13 per accommodation, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Waterfront
  • Waterfront Hotel
  • Waterfront Hotel Joie de Vivre Boutique Hotel
  • Waterfront Hotel Joie de Vivre Boutique Hotel Oakland
  • Waterfront Joie de Vivre Boutique
  • Waterfront Joie de Vivre Boutique Oakland
  • Waterfront Hotel Oakland
  • Waterfront Oakland
  • Waterfront Hotel a Joie de Vivre Boutique Hotel
  • Waterfront Hotel, part of JdV by Hyatt Hotel
  • Waterfront Hotel, part of JdV by Hyatt Oakland
  • Waterfront Hotel a Joie de Vivre Boutique Hotel
  • Waterfront Hotel, part of JdV by Hyatt Hotel Oakland

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.