Waterfront Hotel, a Joie de Vivre Boutique Hotel, Oakland: 2020 Room Prices & Reviews

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

$117* Per night/room Feb 9 - Feb 10

Room, 2 Queen Beds (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Water View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Waterfront)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed (Water View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite (2 Queenbeds & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony (Water View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

See all rooms (13)

Waterfront Hotel, a Joie de Vivre Boutique Hotel ratings based on 52 Verified Reviews

Review Summary

4.0 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Waterfront Hotel, a Joie de Vivre Boutique Hotel

5 out of 5

Posted by a verified traveler on Jan 9, 2020

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Comment from Hotel Management

Jan 21, 2020 by JD

Dear , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your rating and business. We do hope to see you again soon!

2 out of 5

The property had an excellent view but the carpet in the hallway is old as is the rest of the hotel. What really upset me was that I prepaid for two queen beds and when I checked in they didn't mention that they didn't have that reserved for me and I had to call the front desk and all they offered was a rollaway bed. Not exactly what I had in mind when I booked the room.

Posted by a verified traveler on Dec 9, 2019

Dec 9, 2019 by JD

Dear Guest, Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. all of the hallway carpet was replaced in December 2018. We do apologize for the room type issue on our end. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your comments and business. We do hope to see you again

1 out of 5

Early departure fee. Extra $130 because I only stayed 2 hours on a one day reservation

Posted by a verified traveler on Dec 3, 2019

Dec 3, 2019 by JD

Dear Guest , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. Yes the early departure fee clearly applies in your case. the policy is on our website. Not sure how you can use a room for 2 hours, then leave and expect not be charged. Thank you for your comments and business. We do hope to see you again soon!

4 out of 5

Posted by a verified traveler on Dec 1, 2019

Dear Guest , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your rating and business. We do hope to see you again soon!

The whole experience at this Hotel was Absolutely Amazing! The Hotel staff were so helpful and extremely friendly, the room was beautiful with a stunning view, the hotel is near everything and is just beautiful. It's the best hotel we've ever stayed at, I highly recommend it! I can't wait to go back!

Posted by a verified traveler on Nov 19, 2019

Nov 19, 2019 by JD

Dear Guest, Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your comments and business. We do hope to see you again soon!

Do not stay here. We had a terrible experience at the Waterfront Hotel. We were not checked into one of our rooms until 4 hours after our planned check in time to find one of our rooms had been smoked in the previous night and the other smelling of mold & metals. The management on staff that night was incredibly rude and unhelpful in every way possible. We travel all over the world and the worst service we have ever experienced was in our own backyard, very disheartening.

Posted by a verified traveler on Aug 29, 2019

Sep 10, 2019 by JD

We did address your concerns and did the best we could. I am sorry that was apparently not enough. We do hope next time you are in the area you will give us another chance.

I liked the location on the water and Jack London Square. The view was spectacular. The staff was nice. I did not like the fact that check-in took a very long time and our room was not ready and we had to wait nearly an hour for our room. We could not get into our room until 6 pm. That was just not acceptable.

Posted by a verified traveler on Aug 19, 2019

Aug 20, 2019 by JD

Dear Guest, Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are sorry for the late check in. If we are short staffed in housekeeping the cleaning of the room will end up being completed later in the day as happened in your case. Thank you for your comments and business. We do hope to see you again soon!

Nice property. Some of the homeless in the area made walking at night a little scary.

Posted by Kris on Jul 6, 2019

Jul 6, 2019 by JD

Dear , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Waterfront Hotel and like any urban area in California have our share of urban dwellers. Thank you for your comments and business. We do hope to see you again soon!

Nice facility. Beautiful surroundings. A little scary with vagrants walking about.

Posted by Jo on Jul 6, 2019

See above

3 out of 5

Thought breakfast was included , no directions or any knowledge of anything about hotel was told to us.

Posted by a verified traveler on Jun 30, 2019

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Points Of Interest

Hotel Description

Room, 1 Queen Bed

Room, 2 Queen Beds (Water View)

Room, 2 Queen Beds, Balcony (Water View)

Room, 1 King Bed

Junior Suite, 1 King Bed

Room, 1 King Bed (Water View)

Waterfront Hotel, a Joie de Vivre Boutique Hotel ratings based on 52 Verified Reviews

Guest reviews for Waterfront Hotel, a Joie de Vivre Boutique Hotel

About the Waterfront Hotel, a Joie de Vivre Boutique Hotel

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