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"i like it is peaceful and surrounded by water. What I dislike is parking is not free for guests, wifi is weak and dining is limited " More

By a verified traveler on Mon 05 Sep 2022

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Room, 2 Double Beds, Accessible, Bathtub (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$106* Per night/room Dec 18 - Dec 19

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Berkeley Marina ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Berkeley Marina

Everyone (8) Couples (1) Family (9)
3 out of 5
i like it is peaceful and surrounded by water. What I dislike is parking is not free for guests, wifi is weak and dining is limited

Posted by on Sep 5, 2022

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Comment from Hotel Management

Sep 6, 2022 by Hotelmgmt

Thank you for sharing your feedback with us, Alvin. While we're glad our peaceful setting pleased you, it's disappointing to learn that we fell short of expectations in a few areas. You will find our parking rates comparable to similar lots in the Berkeley area, but we do regret if our charge took you by surprise. Our team will use your feedback to see how we can improve the guest experience, and we hope for another chance to win you over completely.

1 out of 5
When I tried to check in I was told the facility had no water. The water had been off for a day and a half. No estimate on repair. The facility said if I need to use a restroom I need to get in my car and find one. They also charge to park and wouldn’t even discount parking or room rate do to no water. I opted not to stay. I can’t overstate how bad of an experience this was.

Posted by on Jul 6, 2022

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Comment from Hotel Management

Jul 7, 2022 by Hotelmgmt

Dennis, we truly regret that your stay fell short of the excellence for which we’re known. Our city water supply was disrupted because of a sinkhole and our team was working to mitigate the situation. We apologize for an abrupt response. Please visit us again soon so we can offer you a true five-star experience in the future.

4 out of 5
Everything was fine

Posted by on May 26, 2022

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Comment from Hotel Management

Jun 13, 2022 by Hotelmgmt

We're glad you fully enjoyed your stay, Lewis, and we appreciate you taking the time to share your four-star rating! Hopefully, we will see you again soon for another relaxing getaway at DoubleTree by Hilton Hotel Berkeley Marina.

3 out of 5

Posted by , from Burbank on Oct 20, 2021

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5 out of 5

Posted by on Oct 11, 2021

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4 out of 5
Beautiful location and just a nice place to be. The only down side was getting there. The road in is very bumpy.

Posted by on Aug 31, 2021

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Comment from Hotel Management

Sep 2, 2021 by HotelMgmt

Sharon, we're thrilled that our lovely setting impressed you! A road project will begin later this year which will vastly improve the arrival at DoubleTree Berkeley. Please visit us again soon!

3 out of 5
Disappointing. The road to the Hotel is awful. We could not use the heater because of the smell it generated. The room was OK but nothing special.

Posted by on Aug 22, 2021

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Comment from Hotel Management

Sep 17, 2021 by Hotelmgmt

Thomas, complete satisfaction is our goal and we regret that we missed a few chances to completely win you over during your stay. Thank you for sharing your helpful comments. Our team will review your feedback and we hope to have another chance to welcome you back to the DoubleTree Berkeley in the future!

5 out of 5

Posted by on Aug 14, 2021

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5 out of 5

Posted by on Aug 8, 2021

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5 out of 5

Posted by on Jul 24, 2021

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Comment from Hotel Management

Jul 26, 2021 by Hotelmgmt

We are humbled to have earned your perfect score! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.