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4.2 out of 5

"Everything was excellent except for the comfort of the bed " More

By a verified traveler on Mon 07 Sep 2015

Hotel Description

Enjoy the free WiFi at this Castro Valley hotel

In Castro Valley

Stay at this Castro Valley hotel and you'll be within half a mile (1 km) of Golden Tee Golfland and 2 miles (3 km) of Hayward Japanese Gardens. Hayward City Hall and Alex Giualini Plaza Park are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the spa tub and conveniences like dry cleaning and free newspapers.

Free WiFi, microwaves

Guestrooms offer free WiFi, microwaves, and satellite TV. Other amenities include free local calls, hair dryers, and ironing boards.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Feb 16 - Feb 17

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn

Everyone (4)
4 out of 5

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 13, 2019 by Manager

On behalf of our entire staff, we thank you for your business and for rating your experience.

5 out of 5
Nice and clean and quiet Fast and friendly service

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 1, 2019 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

4 out of 5
The breakfast is far superior to what most hotels have. The little fitness center was nice. The shower pressure was very weak. Most staff was nice; the person who checked us in didn't have much personality but she did her job. Not having towel bars in the bathroom was a little unusual and not so handy.

Posted by on Jan 26, 2019

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Comment from Hotel Management

Jan 27, 2019 by Manager

Thank you for sharing this honest review and feedback about our staff and breakfast. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

5 out of 5

Comfort Inn

Pros: friendly staff
Everything was excellent except for the comfort of the bed

Posted by , from Castro Valley on Sep 7, 2015

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3 out of 5

An OK place to stay for a business traveler

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: Noisy, a highway and hospital with sirens nearby.
This motel is an OK place to stay. The room was adequate but not as up to date as some others I've been to recently on business travel. The wireless internet connection was slow and needed passwords refreshed every 24 hours. The pool is outdoors, not useable while I stayed there, no hot tub. The room looks like someplace out of the 1970's, the tv was an older model with a converter box. Good shower, clean bathroom, comfortable bed. Hard to locate plugs for computer and cell phone, out of the way and on the floor, had to climb around to plug in and recharge. This place was near where I had to work on business.

Posted by , from New York, NY, USA on Nov 18, 2011

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Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served. A spa tub, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn. Free self parking is available. Smoking is allowed in designated areas at this Castro Valley hotel.

  • Built in 1987
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Oakland, CA (OAK-Oakland Intl.) (14.6 km / 9.1 mi)
  • Parking: Free self parking

Room Amenities

Guest accommodations at Comfort Inn offer hair dryers and irons/ironing boards. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations. This Castro Valley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Satellite channels
  • Premium channels
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include a spa tub.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castro Valley Quality Inn
  • Quality Castro Valley
  • Quality Inn Castro Valley
  • Comfort Inn Hotel Castro Valley
  • Comfort Inn Castro Valley
  • Comfort Inn Hotel
  • Comfort Inn Castro Valley
  • Comfort Inn Hotel Castro Valley
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.