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"Staff was phenomenal. But other aspects were lacking. We ordered the black and blue burger for room service, which was just a regular cheeseburger w ... " More

By a verified traveler on Mon 10 Feb 2020

Hotel Description

3.5-star beachfront hotel near Hillier Ignite Fitness Park

On the beach

Within a 10-minute walk of this Northeast Virginia Beach hotel, you'll find Pacific Place and Hillier Ignite Fitness Park. Neptune's Park and Neptune Statue are also within half a mile (1 km).

Poolside dining

This smoke-free hotel features 2 restaurants, 2 spa tubs, and an outdoor pool. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the indoor pool and perks like free self parking and free WiFi.

Free Internet, iPod docks

Featuring conveniences like refrigerators and microwaves, the 214 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. IPod docks, room service, and premium bedding are also available.

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Balcony, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, No View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Virginia Beach Oceanfront Hotel ratings based on 15 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Virginia Beach Oceanfront Hotel

Everyone (4) Couples (2) Family (2)
4 out of 5

Posted by on Sep 6, 2020

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3 out of 5
Staff was phenomenal. But other aspects were lacking. We ordered the black and blue burger for room service, which was just a regular cheeseburger with cheddar cheese, and it was really hard. The hot tub was drained, and the pool area looked a bit sketchy - we stayed away. There was a weird blanket/sheet on the bed that was very yellow and had flaked stuff between the layers. We pulled it off the bed. But, again, the staff was great.

Posted by on Feb 10, 2020

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3 out of 5
Location was perfect, facilities were cool and staff were nice

Posted by on Sep 3, 2019

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5 out of 5

Posted by on Jul 4, 2019

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4 out of 5
When we checked into the Sheraton they had a mix up with there room reservations. They gave us a letter of approval and we went to the Hilton Garden two doors down. They we so professional and courteous. We got Oceanfront rooms as a complimentary upgrade because of the mix up. What a great experience!! Great job!!!

Posted by on Apr 13, 2019

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5 out of 5
My family would recommend this place HIGHLY! The staff was friendly, understanding and so quick to serve. The room and view were outstanding and the valet service was awesome! We WILL stay at that location in the future!

Posted by , from Junction tx on Apr 9, 2019

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4 out of 5

don't book via Travelocity

Pros: xmas decorations
Location: ate at Catch 31 - not bad.
We have stayed in this hotel before. It is nice, nothing extra special, but clean, convenient, ocean front rooms have balconies and amenities are fine (restaurant and lounge is nice, gym pretty good and unused for most part, good food and nice polite staff). I was only mad as I made a mistake via Travelocity booking reserving 2 queen beds instead of 1 king. I called right away (this was a month before travel). Both Travelocity and hotel claimed our reservation was fixed but upon arrival it was still wrong and no king rooms available. That was really disappointing. Manager on duty gave us free breakfast both days (which was nice) but it definitely took away from the whole stay. On top of it, nobody wanted to admit to wrong doing and hotel blamed Travelocity and vice versa. extremely frustrating for an issue that was brought up early enough and could have been easily fixed. Hotel is nice though, especially the common area next to the restaurant.

Posted by , from Bowie MD on Dec 6, 2016

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2 out of 5

Nice local, but poor service and respect lacking.

Pros: Nothing
Cons: Staff needs to respect reservation thru T locity. I called hotel central reservations and was assured the accomodations I wanted were available.. then
Location: for dog friendly eats... see Mexican on atlantic near 33rd st. see Harpoon Larry's or CP Shuckers on pacific at 2400 block
Hotel declared they were not responsible to provide a king bed per Travelocity request. Stated they preferred I reserve thru the Sheraton site to ensure positive results. I requested handicap accessible room for mobility scooter and got a bathroom I had to crawl into on all fours. I was stuck due to heavy week end traffic. Hotel rest. not dog friendly. Staff not respective of 600.00 room fee regarding my Travelocity requests. "Not liable" was the standard answer. Staff snotty when I called to report bath drain stopped up. Naval station aircraft taking off ( 1000 ft) above hotel... in direct flight path. Noisy and all animals on floor startled frequently. BAD. BAD. BAD

Posted by , from va on Oct 14, 2014

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1 out of 5

Really Bad Experience

This Hotel was located on the beach but it was poorly kept in the pool area. The whirlpools had not been cleaned and one of them was not even warm. The restaurants had a limited menu. My husband and I walked out because not one took our order. There was no bell service when I arrived. My bill was not waiting for me when I was checking out and it was incorrect when I finally got it.

Posted by , from Virginia Beach, VA on Oct 8, 2013

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4 out of 5

Great Choice Great Price

Spare of the moment decision! It was turned out to be a great one!

Posted by , from Maryland on Sep 6, 2013

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About the Sheraton Virginia Beach Oceanfront Hotel

Location 3501 Atlantic Avenue, Virginia Beach, VA 23451

Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Sheraton Virginia Beach Oceanfront Hotel like an outdoor pool, an indoor pool, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free self parking is available. This 3.5-star Virginia Beach hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 12,000 sq ft of conference space
  • 1 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Norfolk Intl. Airport (ORF) (29.3 km / 18.2 mi)
  • Parking: Free self parking

Room Amenities

Sheraton Virginia Beach Oceanfront Hotel offers 214 accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.

Fusion Restaurant - This beachfront restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Cabanas Bar and Grill - This beachfront restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Rock climbing nearby
  • Bicycle rentals on site
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 14 and USD 30 for adults, USD 7 and USD 15 for children (approximately)
  • Pet fee: USD 100 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hotel Virginia Beach
  • Sheraton Virginia Beach
  • Virginia Beach Sheraton
  • Sheraton Virginia Beach Hotel
  • Sheraton Oceanfront Hotel
  • Sheraton Virginia Beach Oceanfront
  • Sheraton Oceanfront
  • Virginia Beach Sheraton
  • Sheraton Virginia Beach
  • Sheraton Virginia Beach Oceanfront Hotel Hotel
  • Sheraton Virginia Beach Oceanfront Hotel Virginia Beach
  • Sheraton Virginia Beach Oceanfront Hotel Hotel Virginia Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.