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"Very outdated, not very clean basically no amenities. Will not be staying here again. " More

By a verified traveler on Mon 02 Sep 2019

Hotel Description

Hotel near Virginia Museum of Contemporary Art in Virginia Beach

Close to the beach

Within a 10-minute walk of this Northeast Virginia Beach hotel, you'll find Virginia Museum of Contemporary Art and Virginia Beach Convention Center. 17th Street Park and Virginia Beach Fishing Pier are also within 2 miles (3 km).

Outdoor pool

An outdoor pool, free self parking, and concierge services are featured at this hotel. WiFi in public areas is free. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 97 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free local calls, hair dryers, and ironing boards are also available.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$94* Per night/room Jul 27 - Jul 28

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ambassadors Inn & Suites ratings based on 37 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ambassadors Inn & Suites

Everyone (18) Couples (1) Family (3)
1 out of 5
I don’t know if people know the difference between a HOTEL and a MOTEL- this is a MOTEL We left our dogs while we went to the beach and then took them to PetsMart to get bathed because the place was FILTHY - we didn’t even want to stay.

Posted by , from Or there Virginia on Jun 14, 2020

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Comment from Hotel Management

Jun 15, 2020 by THE MANAGEMENT

Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere apologies for any inconvenience.

3 out of 5
Very outdated, not very clean basically no amenities. Will not be staying here again.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by MHCCVB

Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. At your service we remain

3 out of 5
Ok for location. Resturant was closed for remodeling. About 8 blocks from boardwalk peer

Posted by on Apr 29, 2019

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Comment from Hotel Management

Apr 29, 2019 by MHCCVB

Hello Anonymous Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Once again thank you & at your Service we remain

2 out of 5
The hotel looks a lot nicer on the website and newer it’s actually a rundown motel and older on the outside and the surrounding area was a bit Sketchy the hotel staff was friendly the inside of the room itself was nice but still not like it’s Pictured but for the price and since I was only staying one night it worked out

Posted by on Jul 28, 2018

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Comment from Hotel Management

Jul 28, 2018 by FrontDesk

Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Once again thank & at your service we remain

4 out of 5
We were only there for 2 nights but the room was very clean the pool was clean and the staff very friendly. I just wish they would have told about the elevator when we checked in. We were on the 3rd floor and carri d up everything

Posted by on Jul 15, 2018

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Comment from Hotel Management

Jul 18, 2018 by Ambassadors

Hello Thank you very much for staying at this hotel & sincerely appreciate your Stay as well as the feedback. Sincere apology for any inconvenience. At your service we remain

2 out of 5

Dated and uncontrolled water temperature

Pros: Proximity to where we wanted to go.
Cons: Everything from personnel to property.
Location: Beach was only 10 minutes away.
Checking in the manager (male) was nice and greeted us immediately. Checked into the room and the minute we walked in we knew this looked more like a motel 6 room. The microwave is probably the first model ever. It had the dial knobs and it was dirty. The room was clean and smelled clean. The shower has a very low pressure. Water temperature is uncontrollable and the hot is scolding hot. I have long hair and could not wash it not with the low pressure and this water temp. Bed were ok to sleep on. Cleaning staff make the beds and change towels that's it. Did not clean the bathroom. Not even wiped it down. Checking out the manager (female) was very impersonal. Told her we're checking out and gave her the keys. She checked the computer and said you're done. Over priced for what we got.

Posted by , from VA on Jun 27, 2017

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Comment from Hotel Management

Jun 30, 2017 by Ambassadors Inn & Suites

Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Sincere Apologies for any inconvenience & Customer Services. Once again thank you very much & we remain at your service

4 out of 5

Ambassador Inn - Decent place

Hotel staff was exceptional. We didn't have any major problems, but they were happy to ablige small things. Everything was clean and straight forward, and pretty good for a 2Star.

Posted by on May 23, 2017

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Comment from Hotel Management

May 25, 2017 by Ambassadors Inn & Suites

Hello Nick Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Once again thank you very much & we remain at your service

4 out of 5

Nice

Pros: The staff were inviting, polite, asked the proper questions, and all with a smile.
Cons: I can't think of anything
Location: Close proximity to the beach
Everything was the definition of "good customer service".

Posted by on Apr 30, 2017

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Comment from Hotel Management

May 2, 2017 by Ambassadors Inn & suites

Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Once again thank you very much & we remain at your service

4 out of 5

Can do better.

Everything was nice except the sheets didn't fit the bed and the AC unit had a sore smell coming out of the vents while it was running. Other than that it was a really comfortable room.

Posted by , from Alexandria on Aug 17, 2016

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Comment from Hotel Management

Aug 18, 2016 by Ambassadors

Hello Jay Thank you very much for staying at this hotel & Sincerely appreciate your stay as well as the feedback as its gives us an opportunity to serve Guest Better. Once again thank you very much for staying with us & we remain at your Service

4 out of 5

Not far from beach, maybe 3 -4 blocks.

Not a bad hotel, cheap Prices will always bring some undesirables, room was clean and in nice condition. I would recommend it!

Posted by , from pa on Aug 10, 2016

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Comment from Hotel Management

by Ambassadors Inn & suites

Hello Thank you very much for staying at this hotel & sincerely appreciate your stay as well as the feedback. Once again thank you very much for staying at this hotel. we remain at your service

About the Ambassadors Inn & Suites

Location 716 21st St, Virginia Beach, VA 23451

Property Features

As a guest of Ambassadors Inn & Suites, you'll find an outdoor pool, coffee/tea in a common area, and concierge services. WiFi and wired Internet are free in public spaces. The business-friendly Ambassadors Inn & Suites also features a television in a common area and an elevator. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Virginia Beach hotel.

  • 97 guestrooms or units
  • 4 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Concierge
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Norfolk Intl. Airport (ORF) (27.7 km / 17.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ambassadors Inn & Suites offers 97 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Each guestroom is kept vacant for a minimum of 24 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests are provided one parking spot per room, any additional parking will incur a fee.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassadors Inn
  • Ambassadors Inn Virginia Beach
  • Ambassadors Virginia Beach
  • Quality Inn Pavilion Hotel Virginia Beach
  • Magnuson Hotel Convention Center Virginia Beach
  • Magnuson Convention Center Virginia Beach
  • Magnuson Convention Center
  • Magnuson Convention Center Vi
  • Ambassadors Inn Suites
  • Ambassadors Inn & Suites Hotel
  • Magnuson Hotel Convention Center
  • Ambassadors Inn & Suites Virginia Beach
  • Ambassadors Inn & Suites Hotel Virginia Beach

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 9 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.