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4.5 out of 5

"Staff is always friendly and courteous. Room is clean and beds feel almost too good to get out of. " More

By a verified traveler on Thu 16 Mar 2023

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Hotel Description

Enjoy the free WiFi at this Norfolk motel

Close to the beach

Within 6 miles (10 km) of this Norfolk motel, you'll find Naval Station Norfolk and Norfolk Botanical Garden. Also within 9 miles (15 km) are Old Dominion University and Sentara Norfolk General Hospital.

Property Amenities

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. A garden and a picnic area are also provided.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$73* Per night/room Mar 29 - Mar 30

Standard Room, 1 Full Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Basic Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Bay Inn ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Bay Inn

Everyone (9) Couples (6) Family (6)
5 out of 5
Staff is always friendly and courteous. Room is clean and beds feel almost too good to get out of.

Posted by on Mar 16, 2023

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Comment from Hotel Management

Mar 16, 2023 by Management

Thank you for choosing our place. We are glad you always enjoy your stay and look forward to seeing you again. We appreciate you leaving us a perfect rating.

5 out of 5
The room was very clean and everything seemed brand new. The bed was firm enough to where it won’t disturb the person next to you if you’re tossing and turning at night. The property is minutes from the beach and many restaurants. Highly recommended!

Posted by on Sep 11, 2022

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Comment from Hotel Management

Sep 26, 2022 by Management

We are glad you enjoyed your stay with us and thank you for leaving us such a positive review and a perfect rating.

5 out of 5
After a bad experience at a chain motel, we scrambled to find another place close by as we are visiting our son at the naval base. Though the rooms are small, they are the cleanest we've ever seen. The property is quiet, the courtyard is beautiful with picnic tables and chairs to sit at and enjoy nature. It is a 5 minute walk to public beach access or a very easy drive. The fridges in room have actual freezers rather than just a freezer compartment in the fridge. The staff is super friendly and was able to get us a room even though we had literally just made our reservation while parked in their lot! This spot will be our go to from now on. 10/10 on all fronts!

Posted by on Jul 28, 2022

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Comment from Hotel Management

Jul 28, 2022 by Management

Thank you for leaving us such a wonderful review and a perfect rating. We are so glad we were able to accommodate you and that you enjoyed your stay with us. We look forward to seeing you again next time you come to visit.

5 out of 5
Although my stay was brief it was a pleasant experience all around.

Posted by on Jul 10, 2022

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Comment from Hotel Management

Jul 14, 2022 by Management

Thank you for leaving us a perfect rating.

5 out of 5

Posted by , from ROCKY MOUNT on Jun 29, 2022

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Comment from Hotel Management

Nov 1, 2022 by Management

Thank you for leaving us a perfect rating.

5 out of 5
Loved everything about my stay from the owners to the location! I will definitely be staying there again!

Posted by on Jun 12, 2022

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Comment from Hotel Management

Jun 18, 2022 by Management

We are glad you enjoyed your stay with us. We appreciate your feedback and leaving us a perfect rating. We look forward to seeing you again.

5 out of 5
We like the interior courtyard facing rooms. We like the proximity to the beach. We like the small room designs.

Posted by , from albuquerque on Sep 9, 2021

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Comment from Hotel Management

Sep 13, 2021 by Management

Thank you for leaving us your feedback. We are so glad you enjoyed staying with us. We hope you will come back and stay again

5 out of 5
Super friendly staff/owners. Gave us a great suggestion for dinner at Ocean View Fishing Pier (definitely recommend). Overall excellent accommodations for the price.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 2, 2021 by Management

Thank you for leaving us your review. We are glad you enjoyed your stay and hope you will stay with us again

2 out of 5
The only thing I like about the inn was, how close it was to the beach. Just had to walk cross the street. I didn't like the small parking area behind the building. The rooms looked, nothing like the picture. There were different cracks and holes in the wall. Also, trimming was missing from the walls. The door to the room is extremely lose. Took the shower 15 minutes to warmer up. Black mold was on the ceiling in spots. The bed was lump, and was not what we request. We booked a room with a queen bed and received a full-size. The gentlemen at the front desk was rude and not helpful at all. Couldn't hand us a booklet of different things to do in the area, and could only recommend one place to eat at.

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 3, 2021 by Management

When your your own actions cause you to have a bad guest experience, that doesn't give you the right to leave a false review. Between me knocking on your door asking you to keep it down and the guests in the room next to you calling The Police because of the problems, we had every right to ask you to leave. So next time try and make your review a little more believable.

5 out of 5
Very clean. Lovely inside court, relaxing. Friendly family owned and staffed

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 6, 2021 by Management

Thank you for leaving us your feedback. We are glad you enjoyed your stay. We hope you will come back and stay with us again

Property Features

The Bay Inn offers its guests a garden, a picnic area, and room service (during limited hours). WiFi is free in public spaces. Free self parking is available.

  • 21 guestrooms or units
  • Front desk (limited hours)
  • Garden
  • Outdoor picnic space

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Bay Inn offers 21 air-conditioned accommodations with coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers. This Norfolk motel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is offered daily and hair dryers can be requested.

  • In-room dining (limited hours)
  • Private outdoor space
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer available
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily until midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

The front desk at this property is open daily until midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Inn Norfolk
  • The Bay Inn Motel
  • The Bay Inn Norfolk
  • The Bay Inn Motel Norfolk
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.