4/10 Poor
julie
Jun 1, 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Don’t stay in old section unless you have earplugs
Having stayed at this hotel before in the newer section and had great stays so l didn’t hesitate to book again for a nights stay while we were attending a birthday meal.
Sadly once checked in we were told we would be staying in the old original building. The room 211 was clean and tidy but the furniture and bed had seen better days- it’s crying out for a refurbish. The bathroom was spotless but the shower fixings had parts missing the fan in the room made a terrible noise. The walls were thin so could hear our neighbouring rooms.
The mattress was thin and broken - this needs to be changed. There was a constant loud drone noise - must be the ventilation/air con or heating blowers - they kept us awake all night - so along with a lumpy mattress - it was a terrible stay.
Breakfast was good when we were eventually served - not the staffs fault - they need more staff when it’s half full. Portions were very small but apart from very salty bacon it was fresh and cooked well.
Overall unless I can be guaranteed a room in the newer section - I would not use this hotel again. So rooms 201 onwards stayer beware unless you take good earplugs.
julie
Stayed 1 night in May 2025