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The Gibside Hotel

3.5 star property
3.5-star hotel near St. James' Park

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Photo gallery for The Gibside Hotel

Deluxe Double Room | In-room safe, desk, free WiFi, bed sheets
Exterior detail
Breakfast, lunch and dinner served
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

View in a map
Front Street, Whickham, Newcastle-upon-Tyne, England, NE16 4JG
  • Place, Metrocentre
    ‪3 min drive‬
  • Place, Utilita Arena Newcastle
    ‪7 min drive‬
  • Place, St. James' Park
    ‪9 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(27 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Accessible

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, Accessible

  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, free WiFi, bed sheets

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 326 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Newcastle-upon-Tyne

Whickham stay.With a stay at this Whickham hotel, you'll be within 2 miles (3 km) of Metrocentre and 6 miles (10 km) of Causey Arch. Life Science Centre and Saltwell Park are also within 6 miles (10 km).

What's nearby

  • Metrocentre - 3 min drive - 1.4 miles
  • Utilita Arena Newcastle - 7 min drive - 4.0 miles
  • St. James' Park - 9 min drive - 4.8 miles
  • Quayside - 9 min drive - 4.6 miles
  • University of Newcastle-upon-Tyne - 9 min drive - 5.7 miles

Getting around

  • Dunston Station - 5 min drive
  • Bank Foot Station - 8 min drive
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪Bridle Path - ‬3 min walk
  • ‪IKEA Restaurant - ‬5 min drive
  • ‪Greggs - ‬5 min drive
  • ‪The Harry Clasper (Wetherspoon) - ‬6 min walk
  • ‪Gibside Hotel - ‬1 min walk

About this property

The Gibside Hotel

3.5-star hotel near St. James' Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The Gibside Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 44 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
The Gibside Hotel offers 44 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, spring water baths, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 to 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (48 inches high)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Spring water bathtub
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 9.95 to 12.95 per person
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gibside Hotel
Gibside Hotel Newcastle-upon-Tyne
Gibside Newcastle-upon-Tyne
Best Western Plus Gibside Hotel Newcastle-upon-Tyne
Best Western Plus Gibside Hotel
Best Western Plus Gibside Newcastle-upon-Tyne
Best Western Plus Gibside
The Gibside Hotel Hotel
Best Western Plus Gibside Hotel
The Gibside Hotel Newcastle-upon-Tyne
The Gibside Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

How close is The Gibside Hotel to the airport?

The Gibside Hotel is 8.8 mi (14-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

Does The Gibside Hotel have an airport shuttle?

Airport shuttle services are not available at The Gibside Hotel.

How close is The Gibside Hotel to the beach?

This hotel is 13.2 mi (20-min drive) from Longsands Beach.

Does The Gibside Hotel offer free breakfast?

Free breakfast isn’t provided at The Gibside Hotel, but English breakfast is offered for a fee of between GBP 9.95 and 12.95 per person. It's available every day from 7:00 AM to 9:00 AM.

Is there a casino at The Gibside Hotel?

No, there is no casino at this hotel, but Genting Casino Newcastle (9-min drive) is nearby.

What time is check-in at The Gibside Hotel?

Check-in begins at 2:00 PM.

Is there free parking at The Gibside Hotel?

This hotel offers free self parking.

Does The Gibside Hotel have a pool?

The Gibside Hotel does not have a pool.

Does The Gibside Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Gibside Hotel have a spa?

There are no spa services available at this hotel.

How close is The Gibside Hotel to downtown Newcastle-upon-Tyne?

The Gibside Hotel is 3.3 mi away from Newcastle-upon-Tyne.

The Gibside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 341 out of 671 reviews
Rating 8 - Good. 234 out of 671 reviews
Rating 6 - Okay. 71 out of 671 reviews
Rating 4 - Poor. 15 out of 671 reviews
Rating 2 - Terrible. 10 out of 671 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Dio

Traveled with partner
Liked: Cleanliness, staff & service
It was hard to sleep not having AC
Stayed 1 night in Jul 2025

6/10 Okay

Debbie

Liked: Cleanliness, room comfort
Bed was comfy, shower a bit weak, bistro really good
Stayed 2 nights in Jul 2025

10/10 Excellent

Tamanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in Whickham

Had a lovely stay at the Gibside hotel! Staff all very friendly and helpful. Comfy bed, nice sized room and delicious breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Oboden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Karen

Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Robin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad
Stayed 2 nights in Jul 2025

8/10 Good

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Toni

Liked: Cleanliness, property conditions & facilities
Lovely clean,comfortable room and bed. Good food in lovely bar restaurant. Friendly staff including Malcolm, the owner. Will be back soon and highly recommend this hotel. Plenty of pubs,restaurants shops in walking distance. Ample free parking a bonus too.
Stayed 2 nights in Jun 2025

6/10 Okay

Angela

Traveled with partner
Liked: Cleanliness, amenities
Steep and hilly and no public lifts for access in the hotel
Stayed 1 night in Jun 2025

6/10 Okay

Ian

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Weekend Stay

Enjoyed a lovely Sunday lunch and a pretty comfortable stay overall. However, next morning the shower would only pump scalding hot water through (no cold) the water was too hot to take a shower. In our previous stay at the same hotel, the shower wouldn't work at all - worth testing when you first arrive in case you need a chnage of room
Stayed 1 night in Jun 2025

10/10 Excellent

Colin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel ideally located for our visit
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay very local situated clean and presentable
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, lovely breakfast. Comfortable room and tea making, so welcome!
Stayed 1 night in Jun 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were incredibly friendly and helpful. The room was spacious and the bed was really comfy. A good location, lots of places to eat nearby. It’s not far from the metro centre and Newcastle city centre.
Stayed 2 nights in Jun 2025

10/10 Excellent

Besard

Stayed 1 night in Jun 2025

4/10 Poor

julie

Liked: Cleanliness, staff & service
Disliked: Room comfort

Don’t stay in old section unless you have earplugs

Having stayed at this hotel before in the newer section and had great stays so l didn’t hesitate to book again for a nights stay while we were attending a birthday meal. Sadly once checked in we were told we would be staying in the old original building. The room 211 was clean and tidy but the furniture and bed had seen better days- it’s crying out for a refurbish. The bathroom was spotless but the shower fixings had parts missing the fan in the room made a terrible noise. The walls were thin so could hear our neighbouring rooms. The mattress was thin and broken - this needs to be changed. There was a constant loud drone noise - must be the ventilation/air con or heating blowers - they kept us awake all night - so along with a lumpy mattress - it was a terrible stay. Breakfast was good when we were eventually served - not the staffs fault - they need more staff when it’s half full. Portions were very small but apart from very salty bacon it was fresh and cooked well. Overall unless I can be guaranteed a room in the newer section - I would not use this hotel again. So rooms 201 onwards stayer beware unless you take good earplugs.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
.
Stayed 1 night in May 2025

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

A really friendly hotel. Excellent breakfast & Sunday lunch. Service outstanding we will definitely stay again
Stayed 3 nights in May 2025

10/10 Excellent

Margaret

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely gem just 10 minutes by taxi into Newcastle. All the staff were friendly and helpful from the receptionist to the dining room staff, especially Ann and John who made breakfast a unique experience. We will definitely consider staying there again in the future.
Stayed 1 night in May 2025

8/10 Good

Paul

Stayed 2 nights in May 2025

6/10 Okay

Andrea

Traveled with group
Disliked: Cleanliness

Ok

Pleasant young lady on check in and first morning of breakfast was good. Lovely lady serving us so all seemed well on service until breakfast on the 2nd day. The woman who was serving us seemed very rude and put out! It was a busy morning but when taking orders and asking what we wanted, I made a joke saying my husband was awkward as he wanted to add extras and she replied saying “yes like the other 12 that have done the same!” The attitude in which this was said was not pleasant. Also when bringing cutlery etc to the table (table wasn’t set up when we arrived) she handled the cutlery by the end we eat with after just having cleared another table and handling dirty pots, not washing her hands before tending to us! When we asked for more orange juice she literally threw the glass onto the table, resulting in the orange juice going all over the tablecloth. The rooms were very basic (we had a deluxe room) The cleanliness was poor. There was a peanut on the floor in the bathroom that had been there before we arrived and was still there when we left. The beds dip in the middle. This may also not seem like a major thing to some but when we arrived there was half a toilet roll from the previous guests! Would we stay again? No! For the money we paid we could have had much nicer elsewhere. We always review where we are staying and reviews seemed good but unfortunately for us it seemed otherwise.
Stayed 2 nights in May 2025