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Mercure Charlestown

Property class: 4
4-star hotel in Adamstown Heights

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Photo gallery for Mercure Charlestown

A breakfast table with croissants, a glass of orange juice, and a cup, set against a scenic view.
A table set for two with a bottle of champagne, two glasses, and a candle.
A garden with palm trees and a pathway.
A modern staircase with wooden steps and metal railings, flanked by large potted plants.
A bar area with a long counter, wine glasses hanging above, and a variety of bottles on shelves.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
109 Madison Drive, Adamstown Heights, NSW, 2290
  • Place, Charlestown Square
    ‪16 min walk‬
  • Place, Westfield Kotara
    ‪3 min drive‬
  • Place, Glenrock State Conervation
    ‪4 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪36 min drive‬

Room options

View all photos for Standard Twin Room, Multiple Beds

A hotel room with two beds, a wooden headboard, white bedding, a nightstand with a lamp, and a framed picture on the wall.

Standard Twin Room, Multiple Beds

8.8 out of 10
Excellent
(14 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a chair, a nightstand, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(35 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed

A hotel room with a large bed, a sofa, a small table, and a framed picture on the wall.

Privilege, Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A neatly made bed with white and blue pillows, a rolled white towel, and a grey bedspread.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a dining table with chairs, and a large window with a view of greenery.

Standard Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Newcastle

Adamstown Heights stay.Your stay at this Adamstown Heights hotel places you within 2 miles (3 km) of Charlestown Square and Westfield Kotara. Glenrock State Conervation and Banksia Reserve are also within 2 miles (3 km).

What's nearby

  • Charlestown Square - 16 min walk - 0.9 miles
  • Westfield Kotara - 3 min drive - 1.2 miles
  • Banksia Reserve - 3 min drive - 1.2 miles
  • Glenrock State Conervation - 4 min drive - 1.5 miles
  • Newcastle Beach - 14 min drive - 6.2 miles

Getting around

  • Kotara Station - 5 min drive
  • Newcastle, NSW (NTL-Williamtown) - 34 min drive

Restaurants

  • ‪Highfields Azzurri Sports Club - ‬14 min walk
  • ‪Sherwood Coffee - ‬3 min drive
  • ‪Guzman Y Gomez - ‬3 min drive
  • ‪Mattara Hotel - ‬15 min walk
  • ‪Kahibah Hilltop Takeaway - ‬3 min drive

About this property

Mercure Charlestown

4-star hotel in Adamstown Heights
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Mercure Charlestown. Self parking is free.

This 4-star Newcastle hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 2 levels
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 1981
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Charlestown offers 53 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

A modern hotel with a pool area, including a hot tub and lounge chairs.
The Executive Inn
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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,003 reviews
$130 nightly
The price is $143
Sep 20 - Sep 21
Total with taxes and fees
The Executive Inn

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: AUD 34 to 34 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LCD TV with satellite premium channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments

The front desk is open daily from 6:30 AM - 10 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 34 to 34 per person
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 35 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • Up to 5 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Charlestown Mercure

Mercure Charlestown

Mercure Charlestown Adamstown Heights

Mercure Charlestown Hotel

Mercure Charlestown Hotel Adamstown Heights

Mercure Charlestown Hotel

Mercure Charlestown Adamstown Heights

Mercure Charlestown Hotel Adamstown Heights

Frequently asked questions

How close is Mercure Charlestown to the airport?

Mercure Charlestown is 19.9 mi (34-min drive) away from the Newcastle, NSW (NTL-Williamtown) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Charlestown?

As of Sep 13, 2026, prices found for a 1-night stay for 2 adults at Mercure Charlestown on Sep 18, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Charlestown have an airport shuttle?

Airport shuttle services are not available at Mercure Charlestown.

How close is Mercure Charlestown to the beach?

This hotel is 5.9 mi (14-min drive) from Newcastle Beach and 3.2 mi (10-min drive) from Burwood Beach. Don't forget your sunscreen!

Does Mercure Charlestown offer free breakfast?

Free breakfast isn’t provided at Mercure Charlestown, but full breakfast is offered for a fee of between AUD 34 and 34 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Mercure Charlestown?

No, there is no casino at this hotel.

What time is check-in at Mercure Charlestown?

Check-in start time: 2 PM; Check-in end time: 9 PM.

Is there free parking at Mercure Charlestown?

This hotel offers free self parking.

Does Mercure Charlestown have a pool?

Mercure Charlestown features an outdoor pool.

Does Mercure Charlestown have a restaurant?

Mercure Charlestown is home to Madison Kitchen + Bar, which features Modern European cuisine, pool views, and a poolside location.

Does Mercure Charlestown have a spa?

There are no spa services available at this hotel.

How close is Mercure Charlestown to downtown Newcastle?

Mercure Charlestown is 4.8 mi away from Newcastle.

Mercure Charlestown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 362 out of 1000 reviews
Rating 8 - Good. 405 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ANALIE JAYNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times before always delivers high standard of accommodation and dining
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities
We had a nice stay large comfortable rooms . Was clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable clean room in great location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

stephen Charles

Liked: Cleanliness
Breakfast excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff clean room and amazing food
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service
out of town. but not too far. restaurant was good
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfy beds, tv with foxtel. Staff were lovely and accomodating
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property we stayed at was clean, the bed was comfortable and the breakfast we had was excellent.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ivica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great both evening and breakfast the next day. Its quiet and comfortable.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, easy parking, great breakfast. Would definitely stay again.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food and facilities
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Its a quiet location,good beds,staff a bit in different
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Diorne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasurable stay

A pleasure to stay at
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Lynne de

Reception staff very friendly and helpful
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, property conditions & facilities
Very quiet and central to most of the area
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Ken

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff and good food at restaurant
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy parking, very clean and staff were great.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night for family get together Easy....
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was fantastic, staff were great and facilities and rooms first class would definitely stay again
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Brian William

Liked: Cleanliness, staff & service, property conditions & facilities
Stay there often .
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely reasonable pricing for this property, definitely worth staying.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Chris

Nice and clean, perfect except for the aircon noise.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Taj K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet but within 5 minutes of Charlestown shopping. Fairly neat and tight hotel and it looks like our room was recently refurbished.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Averne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and restaurant
Stayed 1 night in Feb 2023

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